HP R4.2 Traffic Report

7 Common Administration Reports Administration

1Start at the Administrative Commands Log Report window (Figure 154 on page 349) displayed under the Message Log Report window and press F8 (Actions).

The system displays the Actions Menu (Figure 150 on page 337).

2Select:

>Update

The system updates the report and displays the values last saved.

Traffic Report

The Traffic Report provides call volume information for approximately the last

7 days, including the:

•Number of calls coming in to the system during a specific time period

•Average holding time

•Percentage of time that a channel was occupied for a specific hour

Note: Traffic summary information is prepared at midnight for the entire day. Therefore, traffic summary information for the current day is not available until after midnight.

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 352