HP R4.2 Call Classification Report

7 Common Administration Reports Administration

The system displays the Reports menu (Figure 141).

Figure 141. Reports Menu

Use the procedures in this section to access and run the various reports in this menu.

Call Classification Report

The Call Classification Report provides the following information for each extension or number dialed:

•The total number of calls

•The total number of failed calls

•The number of blind or intelligent transfer attempts that:

~Were answered

~Were busy

UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 310