7 Common Administration

Reports Administration

Table 22 defines the columns in this window.

Table 22. Column Description for the Call Classification Report

Column

Description

Name

 

 

 

Dialed

Specifies the telephone number from the transfer attempt. Telephone numbers

Number

have a 16-digit maximum, however only 12 digits are displayed in the report.

 

Longer numbers are truncated and displayed with an asterisk (*).

 

 

Total

Specifies the total transfer attempts to connect to the Dialed Number. This

 

number is the sum of Failed, Unclass, and Class attempts.

 

 

Failed

Specifies the number of transfer attempts that failed because no dial tone or no

 

energy was detected. This number corresponds to call dispositions equal to 1, 2,

 

3, 4, E, or p.

 

 

Unclass

Specifies the number of blind transfer attempts. This number corresponds to call

 

dispositions equal to X.

 

 

Class

Specifies the number of intelligent transfer attempts. These are either Full CCA or

 

Intelligent attempts. This number corresponds to call dispositions not equal to 1,

 

2, 3, 4, E, p, or X.

 

 

Answer

Specifies the number of transfer attempts that were answered. This number

 

corresponds to call dispositions equal to A.

 

 

 

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UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 312