7 Common Administration

Reports Administration

Table 22. Column Description for the Call Classification Report

Column

Description

Name

 

 

 

Busy

Specifies the number of transfer attempts that were busy. This number

 

corresponds to call dispositions equal to B.

 

 

Ring

Specifies the number of transfer attempts that rang with no answer. This number

 

corresponds to call dispositions equal to N.

 

 

Other

Specifies the number of times the network is busy and cannot complete a call

 

(fast busy). This number corresponds to call dispositions F, H, T, or a recognized

 

SIT.

 

 

Total

Specifies the sums of each column.

 

 

Percent

Specifies the percentage of the Total.

 

 

 

2 of 2

 

 

Modifying the Call

Classification

Report

You can specify the beginning and ending dates for the Call Classification Report.

To modify the Call Classification Report:

1Start at the Call Classification Report window (Figure 142 on page 311) and press F8 (Actions).

UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 313