7 Common Administration

Reports Administration

For example, if the system contains 10 records for yesterday and 10 records for today and you enter 6 in the Number of Call Records: field and enter yesterday’s date in the Date: field, the Call Data Detail Report displays no records. This is because the last six records were created for the current day, not for yesterday’s date.

However, if you enter all in the Number of Call Records: field

and yesterday’s date in the Date: field, the Call Data Detail Report displays only the records from yesterday.

5Enter a service name in the Service: field to limit the report to a particular service, or all, or press F2 (Choice) to select from the menu. The default is all, meaning that the report includes every service recognized by the voice system.

6In the Include Call Data Fields?: field, to specify if call event data should be included in the report, enter Yes or No, or press F 2 (Choice) to select from a menu, The default is No. If call event data does exist for a particular record, the information appears immediately after the record entry on the Call Data Detail Report window (Figure 145 on page 318).

7Press F3 (Save).

The system displays the previous Call Data Detail Report window.

8(Optional) Press F8 (Actions).

UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 322