7 Common Administration

Command Menu

 

Table 20 describes the columns in the System Monitor-Voice Channels

 

window.

Table 20. Columns in the System Monitor Window

 

 

 

Column

 

Description

 

 

 

Channel

 

Lists the existing channels on the voice system. Virtual channels have the

 

 

letter v appended to the channel number. These channels are not voice

 

 

channels but are instead used for “data-only” applications. The number of

 

 

virtual channels in the system depends on the software applications

 

 

installed. In most systems, there is a single virtual channel for the playing

 

 

of background speech.

 

 

 

Calls Today

 

Lists the number of calls made to a particular channel within the system.

 

 

This column reflects the number of calls received during the day for the

 

 

particular channel since the last stop and start of the voice system. When

 

 

the end of the day occurs or the voice system is stopped and then

 

 

restarted, the number of calls in the Calls Today column starts at zero.

 

 

Calls are monitored for a 24-hour period, on any day beginning at

 

 

midnight (12 a.m.). For virtual channels, this value is the number of times

 

 

the service was used to run a data-only service.

 

 

 

Voice Service

 

Provides the name of the service that is associated with the

 

 

corresponding voice or virtual channel.

 

 

 

 

 

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UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 300