Troubleshooting

13

13.3When Faxing Is Not Performed Correctly

Faxes Cannot Be Sent

Symptom

Possible Cause

Remedy

The document cannot be

The document is too thick.

Position the document on

scanned.

 

the Original Glass to send it.

 

 

(p. 6-5)

 

 

 

 

The document is too thin or

Position the document on

 

too small.

the Original Glass to send it.

 

 

(p. 6-5)

 

 

 

 

The Original Glass is dirty.

Wipe the glass with a soft,

 

 

dry cloth. (p. 14-9)

 

 

 

The document was scanned at

The document is not

Adjust the Document Guide

an angle.

positioned correctly.

Plates for the size of the

 

 

document. (p. 6-3)

 

 

 

The fax received by the

The document is not

Position the document

recipient is not clear.

positioned correctly.

correctly. (p. 6-3 and p. 6-5)

 

 

 

 

The Original Glass is dirty.

Wipe the glass with a soft,

 

 

dry cloth. (p. 14-9)

 

 

 

 

The text in the document is

Adjust the scanning

 

too faint.

contrast. (p. 10-36)

 

 

 

 

There is a problem with the

Check that this machine

 

telephone connection or

can make clean copies. If it

 

with the recipient's fax

can, try sending the fax

 

machine.

again.

 

 

 

The fax received by the

The document was sent

Load the document with the

recipient is blank.

with the front side facing

front side facing up, and

 

down (while using the

then try sending the fax

 

Automatic Document

again. (p. 6-3)

 

Feeder).

 

 

 

 

Faxes cannot be sent

The fax number is wrong.

Check the fax number.

automatically.

 

 

A number specifically for

Check the number.

 

 

telephone calls is being

 

 

dialed.

 

 

 

 

 

There is a problem with the

Contact the recipient.

 

recipient's fax machine (it is

 

 

out of paper, it is not set to

 

 

receive faxes automatically,

 

 

it is turned off, etc.).

 

 

 

 

Di152f/Di183f

13-5

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Minolta Di152 183 manual When Faxing Is Not Performed Correctly, Faxes Cannot Be Sent, Di152f/Di183f 13-5