13

Troubleshooting

Faxes Cannot Be Received

Symptom

Possible Cause

Remedy

The received fax is not clear.

Paper that does not meet

Use paper that meets

 

specifications has been

specifications. (p. 3-39)

 

used.

 

 

 

 

 

The paper is damp.

Replace the paper.

 

 

(p. 12-1)

 

 

 

 

The toner is empty.

Replace the toner bottle

 

 

with a new one. (p. 12-5)

 

 

 

 

There is a problem with the

Check that the machine can

 

telephone connection or

make clean copies. If it can,

 

with the caller’s fax

have the caller send the fax

 

machine.

again.

 

 

 

The received fax is blank.

The toner is empty.

Replace the toner bottle

 

 

with a new one. (p. 12-5)

 

 

 

 

The caller sent the back of

Contact the caller.

 

the fax pages.

 

 

 

 

Faxes cannot be received

The machine is set to

Set the machine to

automatically.

receive faxes manually.

automatic reception.

 

 

(p. 10-45)

 

 

 

 

The memory is full.

Load paper if it is empty,

 

 

and then print the faxes

 

 

stored in the memory.

 

 

 

 

Some error occurred.

Follow the instructions in

 

 

any messages that appear

 

 

on the display. (p. 12-18)

 

 

 

Black streaks appear through

There is a problem with the

Check that the machine can

the copy.

telephone connection or

make clean copies. If it can,

 

with the caller’s fax

have the caller send the fax

 

machine.

again.

 

 

 

13-6

Di152f/Di183f

Page 307
Image 307
Minolta Di152 183 manual Faxes Cannot Be Received