13
Troubleshooting
Faxes Cannot Be Received
Symptom | Possible Cause | Remedy |
The received fax is not clear. | Paper that does not meet | Use paper that meets |
| specifications has been | specifications. (p. |
| used. |
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| The paper is damp. | Replace the paper. |
|
| (p. |
|
|
|
| The toner is empty. | Replace the toner bottle |
|
| with a new one. (p. |
|
|
|
| There is a problem with the | Check that the machine can |
| telephone connection or | make clean copies. If it can, |
| with the caller’s fax | have the caller send the fax |
| machine. | again. |
|
|
|
The received fax is blank. | The toner is empty. | Replace the toner bottle |
|
| with a new one. (p. |
|
|
|
| The caller sent the back of | Contact the caller. |
| the fax pages. |
|
|
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|
Faxes cannot be received | The machine is set to | Set the machine to |
automatically. | receive faxes manually. | automatic reception. |
|
| (p. |
|
|
|
| The memory is full. | Load paper if it is empty, |
|
| and then print the faxes |
|
| stored in the memory. |
|
|
|
| Some error occurred. | Follow the instructions in |
|
| any messages that appear |
|
| on the display. (p. |
|
|
|
Black streaks appear through | There is a problem with the | Check that the machine can |
the copy. | telephone connection or | make clean copies. If it can, |
| with the caller’s fax | have the caller send the fax |
| machine. | again. |
|
|
|
Di152f/Di183f |