NEC VT 300 Series manual NEC CSD Technical Support Services

NEC CSD Technical Support Services

NEC CSD also offers direct technical support through its echnical Support Center. (NEC CSD technical support is for

U.S. and Canadian customers only; international customers should check with their sales provider.)

Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at

1-800-632-4525(U.S. and Canada only) for the following support.

System hardware — toll-free phone support is limited to the length of the standard warranty.

For hardware support after the standard warranty, get

Tsystem hardware support for a fee.

Preinstalled software — toll-free phone support for

90 days from the time of your first call to the NEC CSD Technical Support Center.

After the initial 90 days, get preinstalled software support for a fee.

Please have available your system’s name, model number, serial number, and as much information as possible about your system’s problem before calling.

For outside the U.S. and Canada, please contact your local NEC CSD sales provider.

Getting Services and Support 6-7