Busy Override, To turn Background Music on | Panasonic 524X07801B

Section 700 - Operation

Chapter 5. Key Telephone Features

Operation

To turn Background Music on:

	Action	Result

1.	Lift the handset or press the ON/OFF key.	Intercom dial tone

2.	Enter the Background Music code (default = *30).	BGM ON displays

3.	Replace the handset or press the ON/OFF key.

To turn Background Music off:

	Action	Result

1.	Lift the handset or press the ON/OFF key.	Intercom dial tone

2.	Enter the Background Music code (default = *30).	BGM OFF displays

3.	Replace the handset or press the ON/OFF key.

Hardware Requirements

•The music source must be purchased separately. It is not provided with the System.

Important: A license may be required from the American Society of Compos- ers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH and/or Background Music feature. Pana- sonic Telecommunication Systems Company, its distributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license.

Related Programming

•N/A

Considerations

•N/A

Busy Override

CPC-96, CPC-288, and CPC-576 All Versions

Description

Busy Override allows you to break into another user’s outside or intercom calls to relay urgent information or to create three-party conference calls.

576-13-700

DBS 576 (USA), Revised 6/11/98

117

Image 117

Panasonic 524X07801B manual Busy Override, To turn Background Music on, To turn Background Music off, BGM OFF displays

Contents

524X07801B Issued 6/11/98 FCC Warning Battery Recycling Statement Contents Distinctive Ringing Door Box Key Telephone Features User Maintenance Call Hold Dslt Features Account Codes SLT Features Call Hold ARS and TRS Operation ARS Configuration and Operation About This Manual Abbreviation List List of Features Topic Maintenance Features Extension Features 173 List of Features System Features System FeaturesSection 700 Operation OperationChapter 3. System Features Attendant Groups AEC Disconnect Automatic Call Distributor Automatic Route Selection Battery Backup Automatic Trunk to Trunk TransferBackground Music/MOH Separation Built-In Voice Processing Unit Building Block Expansion Capability Call Progress Tones Centrex/PBX Compatibility Caller ID Class of Service Trunk/Tie Class of Service Class of Service Extension Feature Class of Service Ext/Ext Restriction MCO Incoming Call Answer Allow/Restrict Class of Service Trunk to Trunk Restriction CO Ringing TypesDirect Inward Dial Ringing Direct In Line Ringing Direct Inward System Access Ringing CO Trunk Interface Multiple RingingCO Trunk Interface did CO Trunk Interface Ground Start CO Trunk Interface Isdn BRICO Trunk Interface ISDN-PRI CO Trunk Interface Loop Start Computer Telephony Integration Capability Data Security Day/Night System Mode To switch Day/Day 2/Night modes using Feature Access Codes Manual Day/Night Mode Automatic Day/Night Mode Digital Pad Direct Inward System Access Distinctive Ringing To make a Disa call to an extensionTo make a Disa call to an outside number To answer a door box Door Box Extension Interface Door Box SensorDigital Key Telephones Analog Device Capability DP/DTMF Single Line Telephones SLTsISDN/BRI S-Point Interface ISDN/PRI S-Point Interface Flexible Numbering Plan Free Slot Hunting GroupsPilot Terminal Hunt Group Pilot Distributed Hunt Group Switch Back Hunt GroupCircular Hunt Group Next Extension/Hunt Group MCO Tenant Group Internal Hold Tone Memory Backup Name Assignments Music-on-Hold Extension Name Assignments NO.=C D E F XXX displays where Example 1. Large-display phone Example 2. Small-display phone C D E F G H I J K L M N O P Q R S T U V W Speed Dial Name Assignments SSD Network Facilities Non-Blocking Architecture Power On Maintenance Power Failure Transfer Ringing Modes Programming DevicesTelephone Programming PC-Based Customizing Tool Day 1/ Day 2/Night Ringing Day 1/ Day 2/Night Delayed Ringing Did Day/Night Busy/Delayed Ringing Did Day/Night RingingBusy Lamp Field Ringing Busy Lamp Field Delayed Ringing Alarm RingingSlide Ringing Station Message Detail Recording SSD TRS Override Output data format Toll Restriction Service To access a trunk group Trunk Access Groups Virtual Port Virtual Port used for Virtual ExtensionVirtual Port used for Floating Hold Voice Mail Integration Third Party Answer Supervision for Voice MailCall Forward ID Code for Voice Mail DID/DNIS/DDI Voice Mail ID Code To set a Call Forward ID Code for Voice MailTo clear the ID Code High Priority Message Waiting Message Key ID CodeTo retrieve a message at Voice Mail Voice Mail Transfer Key To assign a Voice Mail Transfer key from a phoneTo use a Voice Mail Transfer key FF4 FF Key Programming FF Key Assignments User Maintenance About User Programming Introduction Set System Date/Time/Day To enter User Maintenance modeTo change the system date, time, and day of week User Maint displays Set Personal Speed Dial Numbers To set PSD numbersDay of the Week displays 8101 PSD Assignment displays Set Personal Speed Dial NamesPSD Number displays EXT Number displays C D E F PXX displays where PSD Name displays Press the Auto key to exit the PSD name entry mode C D E F G H I J K L M N O P Q R S T U V W Operation User Maintenance To set SSD numbers Set System Speed Dial Numbers8102 SSD Assignment displays SSD Number displays SSD Name displays Set System Speed Dial Names 8102 Set System Speed Dial Index Enter Index # displays SSD Index displays 8103 Extension Name displays Set Extension NamesEXT Number/Name displays Enter EXT # displays To set the Verified Account code Set Verified Account Codes8104 Verified Accd displays XXXAccount Cod displays where 0002Table Number To set the Call Forward ID code Set Call-Forward ID Codes for Voice Mail8105 FWD ID Code displays To set the Message Key ID code Set Message Key ID Code To set the Mode Schedule Set Mode Schedule Values Address NOs MMDD, HHMM, or 1st Mode 2nd Mode 3rd Mode 4th Mode 5th Mode To set the Special Day Modes Set Special Day Mode Special Day Start Time/Mode addresses & values 1002 Day 01-1 Mode displays 1011 Mmdd 1099 Date 1143 Set Exception Day Mode To set the Exception Day Modes Set Day of Week Mode 8107-2 200-211 HoldMmdd Hold Week PTN displays To set the Day of Week Modes300 1st SUN Pattern displays Sunday Set Walking TRS Codes 8109 Set Call Forward Busy Destination ExtensionTRF of Cfwd displays CFWD-Busy EXT # displays Enter Code displays Set Call Forward No Answer Destination Extension CFWD-NoANS Ext displays Set Caller ID Logging Extensions 8110 CID Logging EXT displaysCID Logging # displays 108 Key Telephone Features Key Telephone FeaturesSection 700 Operation OperationChapter 5. Key Telephone Features Account Codes Key Telephone Non-Verified Account Codes Non-Verified Account CodesVerified Account Codes To enter an account code before making a call To enter an account code during an outside call Verified Account CodesTo make an outside call that requires an account code Enter Account# displays Attendant Group Calls To call an attendant groupCall Attendant displays Auto Repeat Dial Background MusicTo use Auto Repeat Dial To turn Background Music on Busy OverrideTo turn Background Music off BGM OFF displays To use Extension Busy Override Callback Request To set a Callback RequestTo respond to a callback request Call Forwarding Call Forwarding-All CallsTo set Call Forwarding-All Calls To cancel Call Forwarding-All Calls Call Forwarding BusyTo set Call Forwarding Busy To cancel Call Forwarding Busy Call Forwarding No AnswerTo set Call Forwarding No Answer To cancel Call Forwarding No Answer To cancel Call Forwarding-All Calls and DNDCall Forwarding-All Calls and Do-Not-Disturb Call Hold System HoldTo place a call on System Hold Floating Hold To retrieve a held call on a specific trunkTo place a call on Floating Hold To retrieve a call from Floating Hold Exclusive HoldTo place a call on Exclusive Hold To retrieve a call from Exclusive Hold To place a call on Broker’s Hold Broker’s Hold To park a call at another extension To park a call on this extensionTo retrieve a transfered call park Park Hold displays Extension Group Pickup Call Pickup To use Extension Group Pickup All Calls To use Extension Group Pickup External CallsTo use Specified Group Pickup Trunk Group Pickup Extension Direct PickupTo use Extension Direct Pickup To use Trunk Group Pickup Trunk Direct Pickup Call TransferSupervised Transfer To use Trunk Direct Pickup To supervise the transfer of a call to another extension To supervise the transfer of a call to an outside numberTalk-EXT Name or Number displays Unsupervised Transfer To camp a call onto a busy extension Camping a Call Onto a Busy Extension Call log maximums Caller ID Call Log To view the Call Log Call Log Operation on a Small Display Key Telephone To store the Call Log number in a personal speed dial To outdial from the Call Log 032015553456 044045554321 Call Log Operation on a Large Display Key Telephone 140 To use Automatic Camp-on Camp-on Call Waiting To use Manual Camp-on To answer a Camp-on Call Waiting signal Three-Party Conferencing Conference CallsTo establish a 3-party conference call CNF1CO XXX or EXT XXX Eight-Party Conferencing Display Information Large Display Phone Small Display Phone Variable ModeChanging the Display Contrast Large-LCD Display During Idle To set DND for your own extension Do-Not-Disturb To cancel DND for another extension To cancel DND for your own extensionTo set DND for another extension DND Cleared displays DP to Dtmf Signal Conversion To switch from DP to Dtmf dialingDSS/72 Console Flash EM/24 Console To assign Fixed Feature codes to an FF key Flexible Function KeysEnter Function# displays To erase a code stored on an FF key To assign Flexible Feature Codes to an FF keyTo check a programmed FF key Display Phone Only Cleared Function displays Feature access codes for FF key assignments ∗#50 156 774 Handsfree Answerback Handsfree Operation To answer calls using Handsfree Answerback To answer calls using the Headset Operation Headset OperationTo initiate Handsfree Operation Hot Dial Pad Hot LineConsiderations Intercom Calling Last Number Redial To make a call using Intercom Calling Line Appearances DSS/BLF AppearancesTo automatically redial the last number dialed To make an intercom call using the DSS/BLF key To assign a DSS/BLF keyTo pick up a call on a DSS/BLF key Multi-CO MCO Appearances Direct Line Appearances Operation Message Key Message Waiting / Callback To leave a message waiting indication To cancel a callback messageTo answer a message waiting indication callback MSG Accepted displays Mute Function To block outgoing audio using the Microphone Mute Offhook Signaling To put a call on speaker using the Offhook MonitorOffhook Monitor After receiving an offhook signal during a call Offhook Voice AnnounceTo make an Ohva To answer an Ohva To transfer a call using Ohva To answer a call after it has been announced using the Ohva One-Touch KeysTo program a one-touch key for outside telephone numbers To chain 2 to 6 SSD numbers to a single one-touch key To check a programmed one-touch key Onhook Dialing Paging To dial onhookTo make a Reset Call To answer a page using Meet-Me AnswerMeet-Me Answer Ringing Line Preference To answer a call using Ringing Line Preference Personal Speed Dial Speed DialingTo assign PSD numbers Enter Spd Dial displays To check a PSD number To dial a PSD number by entering the speed dial bin numberTo delete a PSD number Cleared Spd Dial displays To indicate Enter/Press Shown on Display? System Speed Dial To assign SSD numbers To dial an SSD number by entering the speed dial bin numberTo check an SSD number To delete an SSD number Speed Dial Linking To use a PSD Key that links multiple SSDs To link multiple SSD numbers to a PSD binTo manually link speed dial keys together Stored Psdxxx displays DBS 576 USA, Revised 6/11/98 185 To enter D Press the first soft key on the top left DBS 576 USA, Revised 6/11/98 187 188 Timed Reminder Call To set the Timed Reminder Call feature Trunk AccessTo cancel the Timed Reminder Call feature Enter Alarm hhmm displays Direct Trunk Access CO Line Key Trunk AccessTo access an outside line To use Direct Trunk Access MCO Trunk Access To place a call using MCO Line PreferenceMCO Line Preference To seize an idle trunk MCO Trunk Access Codes To set Trunk Queuing Trunk QueuingTo respond to the Trunk Callback alert tone Wait CBK-TRK displays To enable Variable Mode Variable ModeTo Execute a Variable Mode Function To cancel Variable Mode Flexible Screen Positions Variable Mode Display Displays at Position Volume Control To adjust the volume while your phone is in useVoice Recognition Walking TRS Class of Service To adjust ringer volume while your phone is idleTo use a Walking Class of Service code FF8-1-08 Walking Class of Service Code 200 Dslt Features Dslt FeaturesSection 700 Operation Dslt Digital Single Line Telephone Dslt Features DBS 576 USA, Revised 6/11/98 205 206 DBS 576 USA, Revised 6/11/98 207 208 DBS 576 USA, Revised 6/11/98 209 To respond to the callback request DBS 576 USA, Revised 6/11/98 211 212 Call Forwarding and Do-Not-Disturb To cancel Call Forwarding and DND 214 To retrieve a call placed on System Hold FF1-0-01 Floating Hold on Hold Key FF1-2 Dial Plan DBS 576 USA, Revised 6/11/98 217 218 DBS 576 USA, Revised 6/11/98 219 220 FF1-3 MCO Inbound Trunk Group Members FF1-2 Dial Plan Call on exclusive hold cannot be picked up DBS 576 USA, Revised 6/11/98 223 224 To set Manual Camp-on To set Automatic Camp-on To establish a three-party conference call DBS 576 USA, Revised 6/11/98 227 228 DBS 576 USA, Revised 6/11/98 229 230 DBS 576 USA, Revised 6/11/98 231 You cannot change from voice call to tone call DBS 576 USA, Revised 6/11/98 233 To use onhook dialing DBS 576 USA, Revised 6/11/98 235 236 DBS 576 USA, Revised 6/11/98 237 238 To indicate Enter/Press 240 DBS 576 USA, Revised 6/11/98 241 To manually link speed dials together To use a PSD that links multiple SSDs DBS 576 USA, Revised 6/11/98 243 FF1 MCO Access FF1-2 Dial Plan FF5-2 MCO Trunk Group Outbound Lift the handset or press the ON/OFF key Outside dial tone DBS 576 USA, Revised 6/11/98 247 248 SLT Features SLT FeaturesSection 700 Operation DBS 576 USA, Revised 6/11/98 251 252 Up to 20 extensions can be included in an attendant group To set Extension Busy Override DBS 576 USA, Revised 6/11/98 255 256 OperationChapter 7. SLT Features 258 While on a call, hookflash Intercom dial tone Floating Hold Retrieve Only FF1-0-03 Extension COS Hookflash Control on SLTs Call Park DBS 576 USA, Revised 6/11/98 263 264 FF1-2 Dial Plan FF5-3 MCO Inbound Trunk Group Members Calls on exclusive hold cannot be picked up DBS 576 USA, Revised 6/11/98 267 268 FF1-2 Dial Plan FF1-0-03 Extension COS 270 DBS 576 USA, Revised 6/11/98 271 Do-Not-Disturb DND DBS 576 USA, Revised 6/11/98 273 To send a flash on a CO line Flash Send DBS 576 USA, Revised 6/11/98 275 276 CO call type may be either multiple ring, direct, or camp-on 278 DBS 576 USA, Revised 6/11/98 279 280 DBS 576 USA, Revised 6/11/98 281 282 DBS 576 USA, Revised 6/11/98 283 Press the * key Replace the handset DBS 576 USA, Revised 6/11/98 285 286 FF1 MCO Access FF5-2 MCO Trunk Group Outbound Lift the handset Outside dial tone DBS 576 USA, Revised 6/11/98 289 290 Appendix A. ARS and TRS Operation Detailed Description TRS Features Leading Digits Table ARS/TRS Features ARS Level Time List Table TRS Configuration and Operation TRS Programming/Operation Overview Figure A-6. TRS Flowchart Situation Example TRS Configuration Implementation Tenant Name XYZ Department Stores Tenant # 1 Tenant Name XYZ Department Stores Tenant Number Originator TRS Level Properties Origination TRS Class Origination TRS Level Prefix ID Restriction Number Prefix ID ARS/TRS Programming/Operation Overview ARS Configuration and Operation Figure A-7. ARS/TRS Flowchart Page 1 Figure A-8. ARS/TRS Flowchart Page 2 Example ARS Configuration 310 Figure A-9. Example System Configuration 312 Operation Table A-7. Example User Needs Worksheet Table A-8. Example MCO Tenant/Trunk Groups Worksheet Table A-9. Example Origination TRS Level Plan Originator ARS Level Properties Origination TRS Class Origination TRS/ARS Level Prefix Prefix ID Restriction Route Type Route Pattern Restriction Route Pattern Digits to TRS Level Number Time List Table Day Of Week Sun Mon X Tue X Wed Thu Fri Sat Table A-15. Example -Time List Table Route List Table Priority Pattern Route Pattern # Trunk Group Digit Modify Pattern # Index Index Operation Disa Dtmf ISDN/BRI 330 Dslt Key Telephone SLT BGM/MOH Internal Hold MCO