Panasonic 524X07801B manual Free Slot, Hunting Groups, Pilot Terminal Hunt Group

Chapter 3. System Features Section 700 - Operation

Free Slot

Description

Each cabinet in the System contains 12 free (universal) slots. These slots can be used for trunk cards, extension cards, or certain option cards.

Some circuit cards such as the Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) card occupy more that one slot.

Hardware Requirements

•N/A

Related Programming

•N/A

Considerations

•N/A

Hunting Groups

Description

Hunting allows calls to be automatically transferred among a preselected group of phones. If a phone is busy or there is no answer in a set amount of time, the call will hunt to the next phone in the hunt group.

A phone assigned to a hunt group is called a member. Up to 20 members can be assigned to a hunt group. Up to 12 hunt groups are available per cabinet.

Several methods of station hunting are available. Some methods require use of a pilot number (a fictitious extension number) while others start by a direct call to a hunt group member.

The System supports the following hunting groups:

•Pilot Terminal Hunt Group

•Pilot Distributed Hunt Group

•Switch Back Hunt Group

•Circular Hunt Group

•Next Extension/Hunt Group

Pilot Terminal Hunt Group

Pilot Terminal Hunt Group directs calls to a pilot number. The System begins with the first member and hunts through the group for the first available member to receive the call. If no member is available (extension is busy or there is no answer for a specified amount of time), the call is queued for the first member to become available. You can also set the Queuing Timer to specify how long the System will search the initial hunt group before beginning to search the next hunt group or extension.

The main advantage of this type of hunting is that the same hunting order is taken for all calls. This is useful in presenting calls to selected members first.

46 DBS 576 (USA), Revised 6/11/98 576-13-700