Chapter 3. System Features

Section 700 - Operation

Once a call is sent to the voice mail, after the voice mail answers, the system sends the VM Transfer ID 1 or 2 + the extension number (BLF/DSS, Directory or dialed number).

Hardware RequirementsN/A

N/A

Related Programming

FF4 (FF Key Programming): FF Key Assignments

FF1-0-24: Voice Mail Transfer ID Code

Considerations

The VM/TRF key can be assigned to any key phone, DSS/72 or EM/24. The VM/TRF key cannot be assigned to a one-touch key.

The VM/TRF key can be used to transfer intercom as well as CO calls to a voice mailbox.

The Voice Mail Transfer ID codes are assigned in the Maintenance Programming section. Up to ten digits can be stored.

• The system responds to key op erations during the transfer in the following ways:

Pressing the FLASH key cancels the VM/TRF and returns intercom dial tone to the user. When the VM/TRF is cancelled, the incoming call is still connected but is on hold.

If a valid key (CO key or second DSS key, for example) is pressed, the VM/TRF is cancelled and the operation invoked by the key is performed.

If an invalid key ( REDIAL, for example) is pressed, the VM/TRF is cancelled, and the user receives busy tone.

Once VM/TRF is pressed, the user can dial up to 10 digits before completing the transfer.

If a user begins to perform the voice mail transfer and the exte nsion cannot hold a call (one call is already on non-appearance hold, for example), the system will keep the call in the talk state and will not allow the voice mail transfer to be initiated.

If the VM/TRF key stores a number other than a voice mail extension number, the system does not send DSS/BLF information or the extension number that is dialed after pressing VM/TRF.

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DBS 576 (USA), Revised 6/11/98

576-13-700

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Panasonic 524X07801B manual FF4 FF Key Programming FF Key Assignments