Section 700 - Operation

Chapter 5. Key Telephone Features

Callback Request

CPC-96, CPC-288, and CPC-576 All Versions

Description

If you dial a busy extension, Callback Request enables the System to call you back when that extension becomes free. When you answer, the System automatically rings the called party again.

Operation

To set a Callback Request:

 

Action

Result

 

 

 

1.

Lift the handset or press the ON/OFF key.

Intercom dial tone

 

 

 

2.

Dial the extension number.

• Dialed extension number displays

 

 

• Busy tone

 

 

 

3.

Enter the Callback Request code (default = 3).

Ringback tone

 

 

 

4.

Replace the handset after you hear the ringback tone.

System calls back when called extension

 

 

becomes free

 

 

To respond to a callback request:

 

 

 

 

 

Action

Result

 

 

 

1.

Lift the handset.

System automatically redials extension

 

 

 

Hardware Requirements

N/A

Related Programming

FF1-0-03: Extension COS (Callback Request Send)

FF1-0-03: Extension COS (Callback Request Receive)

FF3: Extension COS

Considerations

N/A

576-13-700

DBS 576 (USA), Revised 6/11/98

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Panasonic 524X07801B manual To set a Callback Request, To respond to a callback request