224 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 6. DSLT Features Section 700 - Operation
Related Programming
• FF1-0-03: Extension COS (Onhook Transfer at Ringback)
• FF1-0-03: Extension COS (Onhook Transfer at Talk)
• FF1-0-03: Extension COS (Onhook Transfer at Camp-on)
Considerations
• On-Hook Transfer is not enabled for the transferring party’s Extension Class of Service (COS),
he/she cannot complete the transfer.
• If the call is not answered by the third party before the Transfer Recall Timer expires, the call
will recall to the transferring extension.
• If a Transfer Recall is not answered befo re the Recall Duration Timer expires, the call will revert
to the Attendant group.
• If the called party does not exist, the call recalls to the transferring extension.
• You cannot transfer a call to an extension that has Do-Not-Disturb (DND) activate d.
• You can transfer a call to an extension that has Call Forwarding activated. The transf erred call
will follow the call forwarding path of the extension it is transferred to. For example, if extension
221 is forwarded to extension 225, calls that are transf erred to extension 221 will be forwarded to
extension 225.
• Calls can be transferred from paging using supervised transfer.
• If a call is unsupervised transferred to a busy extension, the call will camp on to the busy
extension.
• To transfer to a outside party, it is best to use supervised transfer. If the trunk-to-trunk on-hook
transfer restriction is enabled, a blind transfer will result in the loss of the second call but the
second call will be kept on hold. If not enabled and the second outside party is busy, the
transferred party will receive busy.
Camp-On (Call Waiting)CPC-96, CPC-288, and CPC-576 Version 1.0
Description
If you dial a busy extension, you can camp onto that extension and send a Call Waiting signal to the
called party. The called party then needs only to replace the handset and pick it up again to be
automatically connected to the new call. The called party can also press the HOLD key to place the
first call on hold and then answer the waiting call.
The System provides two types of call waiting:
•Automatic Call Waiting: You do not need to enter a code to send the Call Waiting signal to
the busy extension. You need only to remain on the line.
•Manual Call Waiting: You must enter a code to send a Call Waiting signal to the busy
extension.