Chapter 3. System Features

Section 700 - Operation

Considerations

If a member of the hunt group has Do-Not-Disturb (DND) or Call Forwarding - All set, that phone is temporarily removed from the hunt group.

If a member of the hunt group has Call Forwarding - Busy set and the extension is busy, the call goes to the next phone in the hunt group.

If all members are busy for the duration of the busy queuing timer, the call can be forwarded to another hunt group or another extension.

A hunt group can contain both real extensions and virtual extensions. If virtual, several phones can be made to ring at the same time.

The pilot number for a hunt group is flexible (i.e., any extension number can be designated as the pilot [not a real extension]).

Hunt groups support the following call types:

Direct Inward Dialing (DID) / Dialed Number Identification Service (DNIS) / Direct Dial Inward (DDI)

Direct Inward System Access (DISA)

Extension calls

Private network attendant calls

Call forward incoming

Call forwarded to Attendant Hunt Group

Internal Hold Tone

Description

If a Music-on-Hold (MOH) sound source is unavailable, a periodic hold tone generated internally in the System can be provided to a caller. For more information, see “Music-on-Hold”on page 50.

Hardware Requirements

N/A

Related Programming

FF1: MOH Assignment

Considerations

N/A

MCO Tenant Group

Description

When the System is configured for tenant operation, MCO Tenant Group determines which trunks groups are used for incoming and outgoing calls.

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DBS 576 (USA), Revised 6/11/98

576-13-700

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Panasonic 524X07801B manual Internal Hold Tone, MCO Tenant Group