524X07801B Issued 6/11/98
FCC Warning Battery Recycling Statement
Contents
Distinctive Ringing Door Box
Key Telephone Features
User Maintenance
Call Hold
Dslt Features
Account Codes
SLT Features
Call Hold
ARS and TRS Operation
ARS Configuration and Operation
About This Manual
Abbreviation List
List of Features
Topic
Maintenance Features
Extension Features
173
List of Features
System Features
System FeaturesSection 700 Operation
OperationChapter 3. System Features
Attendant Groups
AEC Disconnect
Automatic Call Distributor
Automatic Route Selection
Battery Backup
Automatic Trunk to Trunk Transfer
Background Music/MOH Separation
Built-In Voice Processing Unit
Building Block Expansion Capability
Call Progress Tones
Centrex/PBX Compatibility
Caller ID
Class of Service Trunk/Tie
Class of Service
Class of Service Extension Feature
Class of Service Ext/Ext Restriction
MCO Incoming Call Answer Allow/Restrict
Class of Service Trunk to Trunk Restriction
CO Ringing Types
Direct Inward Dial Ringing
Direct In Line Ringing
Direct Inward System Access Ringing
CO Trunk Interface
Multiple Ringing
CO Trunk Interface did
CO Trunk Interface Ground Start
CO Trunk Interface Isdn BRI
CO Trunk Interface ISDN-PRI
CO Trunk Interface Loop Start
Computer Telephony Integration Capability
Data Security
Day/Night System Mode
To switch Day/Day 2/Night modes using Feature Access Codes
Manual Day/Night Mode
Automatic Day/Night Mode
Digital Pad
Direct Inward System Access
Distinctive Ringing
To make a Disa call to an extension
To make a Disa call to an outside number
To answer a door box
Door Box
Extension Interface
Door Box Sensor
Digital Key Telephones
Analog Device Capability
DP/DTMF Single Line Telephones SLTs
ISDN/BRI S-Point Interface
ISDN/PRI S-Point Interface
Flexible Numbering Plan
Free Slot
Hunting Groups
Pilot Terminal Hunt Group
Pilot Distributed Hunt Group
Switch Back Hunt Group
Circular Hunt Group
Next Extension/Hunt Group
MCO Tenant Group
Internal Hold Tone
Memory Backup
Name Assignments
Music-on-Hold
Extension Name Assignments
NO.=
C D E F XXX displays where
Example 1. Large-display phone
Example 2. Small-display phone
C D E F G H I J K L M N O P Q R S T U V W
Speed Dial Name Assignments
SSD
Network Facilities
Non-Blocking Architecture
Power On Maintenance
Power Failure Transfer
Ringing Modes
Programming Devices
Telephone Programming
PC-Based Customizing Tool
Day 1/ Day 2/Night Ringing
Day 1/ Day 2/Night Delayed Ringing
Did Day/Night Busy/Delayed Ringing
Did Day/Night Ringing
Busy Lamp Field Ringing
Busy Lamp Field Delayed Ringing
Alarm Ringing
Slide Ringing
Station Message Detail Recording
SSD TRS Override
Output data format
Toll Restriction Service
To access a trunk group
Trunk Access Groups
Virtual Port
Virtual Port used for Virtual Extension
Virtual Port used for Floating Hold
Voice Mail Integration Third Party
Answer Supervision for Voice Mail
Call Forward ID Code for Voice Mail
DID/DNIS/DDI Voice Mail ID Code
To set a Call Forward ID Code for Voice Mail
To clear the ID Code
High Priority Message Waiting
Message Key ID Code
To retrieve a message at Voice Mail
Voice Mail Transfer Key
To assign a Voice Mail Transfer key from a phone
To use a Voice Mail Transfer key
FF4 FF Key Programming FF Key Assignments
User Maintenance
About User Programming
Introduction
Set System Date/Time/Day
To enter User Maintenance mode
To change the system date, time, and day of week
User Maint displays
Set Personal Speed Dial Numbers
To set PSD numbers
Day of the Week displays
8101 PSD Assignment displays
Set Personal Speed Dial Names
PSD Number displays
EXT Number displays
C D E F PXX displays where
PSD Name displays
Press the Auto key to exit the PSD name entry mode
C D E F G H I J K L M N O P Q R S T U V W
Operation User Maintenance
To set SSD numbers
Set System Speed Dial Numbers
8102 SSD Assignment displays
SSD Number displays
SSD Name displays
Set System Speed Dial Names
8102
Set System Speed Dial Index
Enter Index # displays
SSD Index displays
8103 Extension Name displays
Set Extension Names
EXT Number/Name displays
Enter EXT # displays
To set the Verified Account code
Set Verified Account Codes
8104
Verified Accd displays
XXXAccount Cod displays where
0002
Table Number
To set the Call Forward ID code
Set Call-Forward ID Codes for Voice Mail
8105
FWD ID Code displays
To set the Message Key ID code
Set Message Key ID Code
To set the Mode Schedule
Set Mode Schedule
Values Address NOs
MMDD, HHMM, or 1st Mode 2nd Mode 3rd Mode 4th Mode 5th Mode
To set the Special Day Modes
Set Special Day Mode
Special Day Start Time/Mode addresses & values
1002 Day 01-1 Mode displays
1011
Mmdd
1099
Date 1143
Set Exception Day Mode
To set the Exception Day Modes
Set Day of Week Mode
8107-2 200-211 Hold
Mmdd Hold
Week PTN displays
To set the Day of Week Modes
300 1st SUN Pattern displays
Sunday
Set Walking TRS Codes
8109
Set Call Forward Busy Destination Extension
TRF of Cfwd displays
CFWD-Busy EXT # displays
Enter Code displays
Set Call Forward No Answer Destination Extension
CFWD-NoANS Ext displays
Set Caller ID Logging Extensions
8110
CID Logging EXT displays
CID Logging # displays
108
Key Telephone Features
Key Telephone FeaturesSection 700 Operation
OperationChapter 5. Key Telephone Features
Account Codes
Key Telephone
Non-Verified Account Codes
Non-Verified Account Codes
Verified Account Codes
To enter an account code before making a call
To enter an account code during an outside call
Verified Account Codes
To make an outside call that requires an account code
Enter Account# displays
Attendant Group Calls
To call an attendant group
Call Attendant displays
Auto Repeat Dial
Background Music
To use Auto Repeat Dial
To turn Background Music on
Busy Override
To turn Background Music off
BGM OFF displays
To use Extension Busy Override
Callback Request
To set a Callback Request
To respond to a callback request
Call Forwarding
Call Forwarding-All Calls
To set Call Forwarding-All Calls
To cancel Call Forwarding-All Calls
Call Forwarding Busy
To set Call Forwarding Busy
To cancel Call Forwarding Busy
Call Forwarding No Answer
To set Call Forwarding No Answer
To cancel Call Forwarding No Answer
To cancel Call Forwarding-All Calls and DND
Call Forwarding-All Calls and Do-Not-Disturb
Call Hold
System Hold
To place a call on System Hold
Floating Hold
To retrieve a held call on a specific trunk
To place a call on Floating Hold
To retrieve a call from Floating Hold
Exclusive Hold
To place a call on Exclusive Hold
To retrieve a call from Exclusive Hold
To place a call on Broker’s Hold
Broker’s Hold
To park a call at another extension
To park a call on this extension
To retrieve a transfered call park
Park Hold displays
Extension Group Pickup
Call Pickup
To use Extension Group Pickup All Calls
To use Extension Group Pickup External Calls
To use Specified Group Pickup
Trunk Group Pickup
Extension Direct Pickup
To use Extension Direct Pickup
To use Trunk Group Pickup
Trunk Direct Pickup
Call Transfer
Supervised Transfer
To use Trunk Direct Pickup
To supervise the transfer of a call to another extension
To supervise the transfer of a call to an outside number
Talk-EXT Name or Number displays
Unsupervised Transfer
To camp a call onto a busy extension
Camping a Call Onto a Busy Extension
Call log maximums
Caller ID Call Log
To view the Call Log
Call Log Operation on a Small Display Key Telephone
To store the Call Log number in a personal speed dial
To outdial from the Call Log
032015553456 044045554321
Call Log Operation on a Large Display Key Telephone
140
To use Automatic Camp-on
Camp-on Call Waiting
To use Manual Camp-on
To answer a Camp-on Call Waiting signal
Three-Party Conferencing
Conference Calls
To establish a 3-party conference call
CNF1CO XXX or EXT XXX
Eight-Party Conferencing
Display Information
Large Display Phone
Small Display Phone
Variable Mode
Changing the Display Contrast
Large-LCD Display During Idle
To set DND for your own extension
Do-Not-Disturb
To cancel DND for another extension
To cancel DND for your own extension
To set DND for another extension
DND Cleared displays
DP to Dtmf Signal Conversion
To switch from DP to Dtmf dialing
DSS/72 Console
Flash
EM/24 Console
To assign Fixed Feature codes to an FF key
Flexible Function Keys
Enter Function# displays
To erase a code stored on an FF key
To assign Flexible Feature Codes to an FF key
To check a programmed FF key Display Phone Only
Cleared Function displays
Feature access codes for FF key assignments
∗#50
156
774
Handsfree Answerback
Handsfree Operation
To answer calls using Handsfree Answerback
To answer calls using the Headset Operation
Headset Operation
To initiate Handsfree Operation
Hot Dial Pad
Hot Line
Considerations
Intercom Calling
Last Number Redial
To make a call using Intercom Calling
Line Appearances
DSS/BLF Appearances
To automatically redial the last number dialed
To make an intercom call using the DSS/BLF key
To assign a DSS/BLF key
To pick up a call on a DSS/BLF key
Multi-CO MCO Appearances
Direct Line Appearances
Operation
Message Key
Message Waiting / Callback
To leave a message waiting indication
To cancel a callback message
To answer a message waiting indication callback
MSG Accepted displays
Mute Function
To block outgoing audio using the Microphone Mute
Offhook Signaling
To put a call on speaker using the Offhook Monitor
Offhook Monitor
After receiving an offhook signal during a call
Offhook Voice Announce
To make an Ohva
To answer an Ohva
To transfer a call using Ohva
To answer a call after it has been announced using the Ohva
One-Touch Keys
To program a one-touch key for outside telephone numbers
To chain 2 to 6 SSD numbers to a single one-touch key
To check a programmed one-touch key
Onhook Dialing
Paging
To dial onhook
To make a
Reset Call
To answer a page using Meet-Me Answer
Meet-Me Answer
Ringing Line Preference
To answer a call using Ringing Line Preference
Personal Speed Dial
Speed Dialing
To assign PSD numbers
Enter Spd Dial displays
To check a PSD number
To dial a PSD number by entering the speed dial bin number
To delete a PSD number
Cleared Spd Dial displays
To indicate Enter/Press Shown on Display?
System Speed Dial
To assign SSD numbers
To dial an SSD number by entering the speed dial bin number
To check an SSD number
To delete an SSD number
Speed Dial Linking
To use a PSD Key that links multiple SSDs
To link multiple SSD numbers to a PSD bin
To manually link speed dial keys together
Stored Psdxxx displays
DBS 576 USA, Revised 6/11/98 185
To enter D Press the first soft key on the top left
DBS 576 USA, Revised 6/11/98 187
188
Timed Reminder Call
To set the Timed Reminder Call feature
Trunk Access
To cancel the Timed Reminder Call feature
Enter Alarm hhmm displays
Direct Trunk Access
CO Line Key Trunk Access
To access an outside line
To use Direct Trunk Access
MCO Trunk Access
To place a call using MCO Line Preference
MCO Line Preference
To seize an idle trunk
MCO Trunk Access Codes
To set Trunk Queuing
Trunk Queuing
To respond to the Trunk Callback alert tone
Wait CBK-TRK displays
To enable Variable Mode
Variable Mode
To Execute a Variable Mode Function
To cancel Variable Mode
Flexible Screen Positions
Variable Mode Display Displays at Position
Volume Control
To adjust the volume while your phone is in use
Voice Recognition
Walking TRS Class of Service
To adjust ringer volume while your phone is idle
To use a Walking Class of Service code
FF8-1-08 Walking Class of Service Code
200
Dslt Features
Dslt FeaturesSection 700 Operation
Dslt
Digital Single Line Telephone
Dslt Features
DBS 576 USA, Revised 6/11/98 205
206
DBS 576 USA, Revised 6/11/98 207
208
DBS 576 USA, Revised 6/11/98 209
To respond to the callback request
DBS 576 USA, Revised 6/11/98 211
212
Call Forwarding and Do-Not-Disturb
To cancel Call Forwarding and DND
214
To retrieve a call placed on System Hold
FF1-0-01 Floating Hold on Hold Key FF1-2 Dial Plan
DBS 576 USA, Revised 6/11/98 217
218
DBS 576 USA, Revised 6/11/98 219
220
FF1-3 MCO Inbound Trunk Group Members FF1-2 Dial Plan
Call on exclusive hold cannot be picked up
DBS 576 USA, Revised 6/11/98 223
224
To set Manual Camp-on
To set Automatic Camp-on
To establish a three-party conference call
DBS 576 USA, Revised 6/11/98 227
228
DBS 576 USA, Revised 6/11/98 229
230
DBS 576 USA, Revised 6/11/98 231
You cannot change from voice call to tone call
DBS 576 USA, Revised 6/11/98 233
To use onhook dialing
DBS 576 USA, Revised 6/11/98 235
236
DBS 576 USA, Revised 6/11/98 237
238
To indicate Enter/Press
240
DBS 576 USA, Revised 6/11/98 241
To manually link speed dials together
To use a PSD that links multiple SSDs
DBS 576 USA, Revised 6/11/98 243
FF1 MCO Access
FF1-2 Dial Plan FF5-2 MCO Trunk Group Outbound
Lift the handset or press the ON/OFF key Outside dial tone
DBS 576 USA, Revised 6/11/98 247
248
SLT Features
SLT FeaturesSection 700 Operation
DBS 576 USA, Revised 6/11/98 251
252
Up to 20 extensions can be included in an attendant group
To set Extension Busy Override
DBS 576 USA, Revised 6/11/98 255
256
OperationChapter 7. SLT Features
258
While on a call, hookflash Intercom dial tone
Floating Hold Retrieve Only
FF1-0-03 Extension COS Hookflash Control on SLTs
Call Park
DBS 576 USA, Revised 6/11/98 263
264
FF1-2 Dial Plan FF5-3 MCO Inbound Trunk Group Members
Calls on exclusive hold cannot be picked up
DBS 576 USA, Revised 6/11/98 267
268
FF1-2 Dial Plan FF1-0-03 Extension COS
270
DBS 576 USA, Revised 6/11/98 271
Do-Not-Disturb DND
DBS 576 USA, Revised 6/11/98 273
To send a flash on a CO line
Flash Send
DBS 576 USA, Revised 6/11/98 275
276
CO call type may be either multiple ring, direct, or camp-on
278
DBS 576 USA, Revised 6/11/98 279
280
DBS 576 USA, Revised 6/11/98 281
282
DBS 576 USA, Revised 6/11/98 283
Press the * key Replace the handset
DBS 576 USA, Revised 6/11/98 285
286
FF1 MCO Access FF5-2 MCO Trunk Group Outbound
Lift the handset Outside dial tone
DBS 576 USA, Revised 6/11/98 289
290
Appendix A. ARS and TRS Operation
Detailed Description
TRS Features
Leading Digits Table
ARS/TRS Features
ARS Level
Time List Table
TRS Configuration and Operation
TRS Programming/Operation Overview
Figure A-6. TRS Flowchart
Situation
Example TRS Configuration
Implementation
Tenant Name XYZ Department Stores Tenant # 1
Tenant Name XYZ Department Stores Tenant Number
Originator TRS Level Properties
Origination TRS Class Origination TRS Level
Prefix ID Restriction
Number Prefix ID
ARS/TRS Programming/Operation Overview
ARS Configuration and Operation
Figure A-7. ARS/TRS Flowchart Page 1
Figure A-8. ARS/TRS Flowchart Page 2
Example ARS Configuration
310
Figure A-9. Example System Configuration
312
Operation
Table A-7. Example User Needs Worksheet
Table A-8. Example MCO Tenant/Trunk Groups Worksheet
Table A-9. Example Origination TRS Level Plan
Originator ARS Level Properties
Origination TRS Class Origination TRS/ARS Level
Prefix Prefix ID Restriction Route Type Route Pattern
Restriction Route Pattern Digits to TRS Level Number
Time List Table Day Of Week Sun Mon X Tue X Wed Thu Fri Sat
Table A-15. Example -Time List Table
Route List Table Priority Pattern
Route Pattern # Trunk Group Digit Modify Pattern #
Index
Index Operation
Disa
Dtmf
ISDN/BRI
330
Dslt Key Telephone SLT
BGM/MOH
Internal Hold
MCO
