Technical Support, Availability, Training | Q-Logic SANBOX2-8C/16

0	1 – Introduction
	1 – Introduction
	Technical Support

1.4

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.4.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.4.2

Training

QLogic offers certification training for the technical professional for both the SANblade™ HBAs and the SANbox2™ switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com

1.4.3

Contact Information

Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
QLogic Web Site:	www.qlogic.com
Technical Support Web Site:	support.qlogic.com

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Q-Logic SANBOX2-8C/16 manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2-8c/16 Switch Management User’s Guide Document Revision History SANbox2-8c/16 Switch Management User’s Guide Table of Contents Section Managing Fabrics SANbox2-8c/16 Switch Management Section Managing Switches 3.3 NTP Client 4.1 Snmp Configuration 4.2 Snmp Trap ConfigurationChanging the Default Performance View File Encryption Key Section Managing Ports 7.3 Appendix a Command Line Interface Figures Glossary Index Tables Switch Operational Parameters SANbox2-8c/16 Switch Management User’s Guide 59022-10 a Related Materials Intended Audience Jdom License Contact Information Technical SupportAvailability Training Introduction Technical Support 59022-10 a Installing the Management Application Using SANsurfer Switch Manager For a Solaris workstation SANsurfer Switch ManagerFor a Windows workstation For a Linux workstation SANsurfer Management Suite SMS Installation for Windows Chglax.bat SMS Installation for Linux SMS Installation for Solaris Install the new SANsurfer Switch Manager package Change directories to the package locationLocate and execute the file sbmoversms.sh Starting SANsurfer Switch Manager Initial Startup Dialog ‰ For Linux or Solaris enter the SANsurfer command SANsurfer Switch Manager Window Exiting SANsurfer Management Suite Save Default Fabric View File Dialog SMS Uninstall Uninstalling SANsurfer Switch Manager Pkgrm QLGCsol Standalone Uninstall Saving and Opening Fabric View Files Setting SANsurfer Switch Manager Preferences Preferences Dialog SANsurfer Switch Manager Viewing Software Version and Copyright Information Using Online Help SANsurfer Switch Manager User Interface Topology DisplayFaceplate Display Menu Bar Topology Display MenuMenu options in the topology display are shown in Figure Menu options in the faceplate display are shown in Figure Faceplate Display Menu Topology Display Menu Shortcut Keys Topology Display Shortcut Keys Faceplate Display Menu Shortcut Keys Faceplate Display Shortcut Keys Reset Hot reset Hard Reset 59022-10 a Tool Bar Buttons Tool Bar Fabric Tree Fabric Tree Working Status Indicator Graphic WindowData Window and Tabs Switch and Link Status Using the Topology Display Working with Switches and Links Selecting Switches and LinksArranging Switches in the Display Topology Data Windows Opening the Faceplate Display and Topology Popup Menus Port Views and Status Using the Faceplate Display Working with Ports Selecting PortsOpening the Faceplate Popup Menu Faceplate Data Windows Page Fabric Security User Account SecurityComponents of Fibre Channel fabric security are Enabling In-band Management Fabric ServicesEnabling Snmp Configuration Click the In-band Management Enable button Fabric Tracker Saving a Version SnapshotViewing and Comparing Version Snapshots Managing the Fabric Database Exporting Version Snapshots to a File Add a New Fabric Dialog Adding a Fabric Rediscovering a Fabric Removing a FabricOpening a Fabric View File Saving a Fabric View File Adding a New Switch to a Fabric Replacing a Failed Switch Deleting Switches and Links Displaying Fabric InformationFabric Status Switch Icon Description Topology Display Switch and Status Icons Events Browser Displaying the Event Browser Description Icon Severity Levels Filter Events Dialog Filtering the Event Browser Saving the Event Browser to a File Sorting the Event Browser Devices Data Window Entries Devices Data Window Active Zone Set Data Window Active Zone Set Data Window Displaying Detailed Device Information SANsurfer Switch Manager enables you to do the followingLink Data Window Working with Device Information and Nicknames Exporting Device Information to a File Managing Device Port NicknamesCreating a Nickname Editing a Nickname Deleting a NicknameExporting Nicknames to a File Importing a Nicknames File Zoning a FabricZoning Concepts Soft Zones Zones Access Control List Hard Zones AliasesZone Sets Zoning Database Using the Zoning Wizard Managing the Zoning DatabaseManaging the zoning database consists of the following Edit Zoning Dialog Editing the Zoning Database Managing Fabrics Zoning a Fabric Edit Zoning Dialog Tool Bar Buttons and Icons Interop Auto Save Configuring the Zoning Database Default Visibility Saving the Zoning Database to a FileRestoring the Zoning Database from a File Restoring the Default Zoning Database Removing All Zoning DefinitionsManaging Zone Sets Creating a Zone Set Activating and Deactivating a Zone Set Copying a Zone to a Zone SetRemoving a Zone from a Zone Set or from All Zone Sets Removing a Zone Set Managing ZonesManaging zones involves the following Creating a Zone in a Zone Set Adding Zone Members Removing a Zone from All Zone Sets Renaming a Zone or a Zone SetRemoving a Zone Member Removing a Zone from a Zone Set Changing Zone Types Managing AliasesCreating an Alias Removing an Alias from All Zones Adding a Member to an Alias Zone Merge Failure Merging Fabrics and Zoning Zone Merge Failure Recovery Managing Switches Factory User Accounts Managing User Accounts Creating User Accounts User Account Administration Dialog Add Account Removing a User Account User Account Administration Dialog Remove Account User Account Administration Dialog- Change Password Changing a User Account Password Modifying a User Account User Account Administration Dialog Modify Account Faceplate Display Displaying Switch Information Managing Switches Displaying Switch Information Switch Data Window Entries Switch Data Window Ratov Displaying Detailed Device Information on page 3-17for Port Information Data Window Port Statistics Data Window Configured Zonesets Data Window Configured and Active Zonesets Data Window Port Threshold Alarm Configuration Dialog Configuring Port Threshold Alarms Sample Window Paging a SwitchEvent Count Resetting a Switch Setting the Date/Time and Enabling NTP Client Type Description Switch Resets Using the Configuration Wizard Configuring a Switch 10. Switch Properties Dialog Switch Properties Symbolic Name Switch Administrative StatesSwitch Administrative States Fabric Device Management Interface Domain ID and Domain ID Lock In-band Management Broadcast Support Legacy Port Address Format Interop Mode for Zoning Timeout Values Timeout Values 11. Network Properties Dialog Network Properties IP Configuration Parameters IP Configuration NTP Client Remote Logging 12. Snmp Properties Dialog Snmp Properties Snmp Configuration Parameters Snmp Configuration Snmp Trap Configuration Parameters Snmp Trap Configuration Restoring a Switch Archiving a Switch 13. Restore Dialogs Full and Selective Factory Default Configuration Settings Restoring the Factory Default Configuration Factory Default Configuration Settings Downloading a Support File Installing Firmware Managing Switches Installing Firmware 14. Hardware Status LEDs Displaying Hardware Status Managing Switches Displaying Hardware Status 59022-10 a Displaying Port Information Managing Ports Monitoring Port Status Displaying Port TypesPort Types Port Speeds Displaying Port Operational StatesDisplaying Port Speeds Port Operational States Transceiver Media View Displaying Transceiver Media Status Port Statistics Data Window Entries LIP ALPD,ALPS Port Information Data Window Entries Port Information Data Window Entries Port Information Data Window Entries Port Properties Dialog Configuring Ports Port Administrative States Changing Port Administrative States Changing Port Speeds Changing Port Types Changing Port Symbolic Name Stream GuardScan Device Designate Donor Ports Using the Extended Credits Wizard Testing Ports Resetting a Port Testing Ports Fabric View Graphs Graphing Port Performance Starting SANsurfer Performance Viewer Exiting SANsurfer Performance Viewer Save Default Performance View File Dialog Displayed Saving and Opening Performance View Files Changing the Default Performance View File Encryption Key Setting SANsurfer Performance Viewer PreferencesSetting the Polling Frequency Arranging Graphs in the Display Displaying Graphs Customizing Graphs Default Graph Options Dialog „ Total frames received Total Rx Frames Errors check box„ Total frames transmitted and received Total Frames „ Total frames transmitted Total Tx Frames Rescaling a Selected Graph Printing GraphsSaving Graph Statistics to a File Logging On to a Switch Command Line Interface User Accounts Working with Switch Configurations Modifying a Configuration Backing up and Restoring Switch Configurations Date, configswitch16910112003, for example Command as shown Table A-1. Command-Line Completion Commands Admin Session Commands Table A-2. Commands Listed by Authority Level Keywords Admin CommandAuthority Syntax Syntax alias Alias Command Members alias Remove alias memberlistRename aliasold aliasnew Edit configname Config CommandSyntax config Keywords activate configname Save configname RestoreManager Archive function are not compatible with the Config Restore command Download the file to the workstation # ftp symbolicname or ipaddress Create support Create Support CommandAdmin session Following is an example of the Create Support command You have transferred 43430 bytes in 1 files Date Command Syntax dateKeywords MMDDhhmmCCYY Firmware Install Command Authority AdminSyntax firmware install Syntax Hardreset Command Authority None Help CommandKeywords command Syntax help command keyword Authority None Syntax history History Command Hotreset Hotreset Command Image Image CommandCleanup Install Ftp Ftp switchname Wait for the unpack to complete Lip portnumber Lip CommandFollowing is an example of the Lip command Reinitializes the specified loop port Syntax passwd accountname Keywords accountname Passwd Command Ping Command Syntax ping ipaddressKeywords ipaddress Displays current system process information Ps CommandFollowing is an example of the Ps command Syntax Examples Quit Command Closes the Telnet sessionSyntax quit, exit, or logout Config configname Reset Command Table A-3. Switch Configuration Defaults SystemZoning Arbff Table A-4. Port Configuration Defaults Table A-6. Zoning Configuration Defaults Table A-5. Port Threshold Alarm Configuration Defaults Table A-7. Snmp Configuration Defaults Table A-8. System Configuration Defaults Syntax set Set Command Setup option Switch statePort option Port portnumber Set Config CommandSet config Table A-9. Set Config Port Parameters Send Arbff True instead of IDLEs False on Table A-9. Set Config Port Parameters Table A-10. Set Config Switch Parameters Table A-10. Set Config Switch Parameters Threshold Table A-11. Set Config Threshold Parameters Table A-12. Set Config Zoning Parameters Arbff Following is an example of the Set Config Switch command Following is an example of the Set Config Threshold command Attributes Following is an example of the Set Config Zoning command Clear Set Log CommandSet log Archive Level filter Display filter Stop Port portlistSave Start Set Port Command Command Line Interface Set Port Command Snmp System Set Setup CommandSet setup Table A-13. Snmp Configuration Settings Table A-14. System Configuration Settings Table A-14. System Configuration Settings If you wish SANbox2 admin # set setup system Following is an example of the Set Setup System command Broadcast Show CommandAlarm option Keywords about Fdmi portwwn Log optionNs option Pagebreak Perf optionTable A-15. Show Port Parameters Lipalpdalps Steering domainid Post log Support Table A-16. Switch Operational Parameters Topology Displays all connected devicesUsers Following is an example of the Show Domains command Following is an example of the Show Fabric commandVersion Following is an example of the Show Fdmi WWN command Following is an example of the Show Fdmi command Following is an example of the Show NS local domain command Following is an example of the Show NS domainID commandFollowing is an example of the Show NS portID command Collisions0 txqueuelen100 Following is an example of the Show Interface command PL-XPL-VC-SG3-22 Following is an example of the Show Port command Following is an example of the Show Topology command Following is an example of the Show Switch command Command Line Interface Following is an example of the Show Version command Show config Show Config Command Following is an example of the Show Config Threshold command Following is an example of the Show Config Switch command Following is an example of the Show Config Zoning command Component Show Log CommandShow log Number of events Port SettingsLevel Options Following is an example of the Show Log Level command Following is an example of the Show Log Options commandFollowing is an example of the Show Log command Show Perf Command Following is an example of the Show Perf Byte command Show Setup Command Show setupMfg Command Line Interface Show Setup Command Following is an example of the Show Setup System command Shutdown Command Power from the switchShutdown Status Test CommandTest Port portnumber testtype Test port x internal Command Line Interface Test Command Uptime Command Examples The following is an example of the Uptime commandAuthority None Syntax uptime User Command Following is an example of the User Edit command Following is an example of the User Add command Following is an example of the User List command Following is an example of the User Delete command Whoami Command Following is an example of the Whoami commandWhoami Syntax zone Zone Command Type zone zonetype Members zoneRemove zone memberlist Rename zoneold zonenew Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Syntax zoneset Zoneset Command Remove zoneset zonelist Rename zonesetold zonesetnewZones zoneset History Zoning CommandKeywords active Opens a Zoning Edit session Table A-17. Zoning Database Limits Limits E1JBOD1 E2JBOD2 Following is an example of the Zoning Limits command Following is an example of the Zoning List command 102 59022-10 a BootP Access Control List ZoneAdministrative State Alarm Fabric Management Switch Class 3 ServiceConfigured Zone Sets Default Visibility Maintenance Mode Input Power LEDInter-Switch Link Maintenance Button Small Form-Factor Pluggable Power On Self Test PostPrincipal Switch SANsurfer Switch Manager Index Index-2 59022-10 a 59022-10 a Index-3 Index-4 59022-10 a 59022-10 a Index-5 Index-6 59022-10 a 59022-10 a Index-7