Create Support Command, Admin session | Q-Logic SANBOX2-8C/16

A – Command Line Interface	0
A – Command Line Interface
Create Support Command

Create Support Command

Assembles all log files and switch memory data into a core dump file

(dump_support.tgz zip) and prompts you to send it to a remote host. This file is useful to technical support personnel for troubleshooting switch problems. Use this command when directed by your authorized maintenance provider. The command prompts you for the following:

	IP address of the remote host
	An account name and password on the remote host
	Pathname for an existing folder on the remote host
Authority	Admin session
Syntax	create support
Examples	The following is an example of the Create Support command:

SANbox2 (admin) #> create support

Log Msg: [day month date time UTC 2004][C][8400.003B][Switch][Creating the support file - this will take several seconds]

FTP the dump support file to another machine? (y/n): y

Enter IP Address of remote computer: 10.20.33.130

Login name: johndoe

Enter remote directory name: bin/support

Would you like to continue downloading support file? (y/n) [n]: y

Connected to 10.20.33.130 (10.20.33.130).

220localhost.localdomain FTP server (Version wu-2.6.1-18) ready.

331Password required for johndoe. Password: xxxxxxx

230User johndoe logged in. cd bin/support

250CWD command successful. lcd /itasca/conf/images

Local directory now /itasca/conf/images bin

200Type set to I. put dump_support.tgz

local: dump_support.tgz remote: dump_support.tgz

227Entering Passive Mode (10,20,33,130,232,133)

150Opening BINARY mode data connection for dump_support.tgz.

226Transfer complete.

43430 bytes sent in 0.292 secs (1.5e+02 Kbytes/sec) Remote system type is UNIX.

Using binary mode to transfer files.

A-14	59022-10 A

Image 166

Q-Logic SANBOX2-8C/16 manual Create Support Command, Admin session, Create support

Contents

SANbox2-8c/16 Switch Management User’s Guide SANbox2-8c/16 Switch Management User’s Guide Document Revision History Table of Contents Section Managing Fabrics SANbox2-8c/16 Switch Management Section Managing Switches Section Managing Ports 4.1 Snmp Configuration 4.2 Snmp Trap ConfigurationChanging the Default Performance View File Encryption Key 3.3 NTP Client Appendix a Command Line Interface 7.3 Glossary Index Figures Tables Switch Operational Parameters SANbox2-8c/16 Switch Management User’s Guide 59022-10 a Intended Audience Related Materials Jdom License Training Technical SupportAvailability Contact Information Introduction Technical Support 59022-10 a Using SANsurfer Switch Manager Installing the Management Application For a Linux workstation SANsurfer Switch ManagerFor a Windows workstation For a Solaris workstation SMS Installation for Windows SANsurfer Management Suite Chglax.bat SMS Installation for Linux SMS Installation for Solaris Change directories to the package location Install the new SANsurfer Switch Manager packageLocate and execute the file sbmoversms.sh Starting SANsurfer Switch Manager ‰ For Linux or Solaris enter the SANsurfer command Initial Startup Dialog SANsurfer Switch Manager Window Save Default Fabric View File Dialog Exiting SANsurfer Management Suite Uninstalling SANsurfer Switch Manager SMS Uninstall Standalone Uninstall Pkgrm QLGCsol Setting SANsurfer Switch Manager Preferences Saving and Opening Fabric View Files Preferences Dialog SANsurfer Switch Manager Using Online Help Viewing Software Version and Copyright Information Topology Display SANsurfer Switch Manager User InterfaceFaceplate Display Topology Display Menu Menu BarMenu options in the topology display are shown in Figure Faceplate Display Menu Menu options in the faceplate display are shown in Figure Topology Display Shortcut Keys Topology Display Menu Shortcut Keys Faceplate Display Shortcut Keys Faceplate Display Menu Shortcut Keys Reset Hot reset Hard Reset 59022-10 a Tool Bar Tool Bar Buttons Fabric Tree Fabric Tree Graphic Window Working Status IndicatorData Window and Tabs Using the Topology Display Switch and Link Status Selecting Switches and Links Working with Switches and LinksArranging Switches in the Display Opening the Faceplate Display and Topology Popup Menus Topology Data Windows Using the Faceplate Display Port Views and Status Selecting Ports Working with PortsOpening the Faceplate Popup Menu Faceplate Data Windows Page User Account Security Fabric SecurityComponents of Fibre Channel fabric security are Click the In-band Management Enable button Fabric ServicesEnabling Snmp Configuration Enabling In-band Management Saving a Version Snapshot Fabric TrackerViewing and Comparing Version Snapshots Exporting Version Snapshots to a File Managing the Fabric Database Adding a Fabric Add a New Fabric Dialog Saving a Fabric View File Removing a FabricOpening a Fabric View File Rediscovering a Fabric Adding a New Switch to a Fabric Replacing a Failed Switch Displaying Fabric Information Deleting Switches and LinksFabric Status Topology Display Switch and Status Icons Switch Icon Description Displaying the Event Browser Events Browser Severity Levels Description Icon Filtering the Event Browser Filter Events Dialog Sorting the Event Browser Saving the Event Browser to a File Devices Data Window Devices Data Window Entries Active Zone Set Data Window Active Zone Set Data Window Working with Device Information and Nicknames SANsurfer Switch Manager enables you to do the followingLink Data Window Displaying Detailed Device Information Managing Device Port Nicknames Exporting Device Information to a FileCreating a Nickname Deleting a Nickname Editing a NicknameExporting Nicknames to a File Zoning a Fabric Importing a Nicknames FileZoning Concepts Zones Soft Zones Aliases Access Control List Hard ZonesZone Sets Zoning Database Managing the Zoning Database Using the Zoning WizardManaging the zoning database consists of the following Editing the Zoning Database Edit Zoning Dialog Managing Fabrics Zoning a Fabric Edit Zoning Dialog Tool Bar Buttons and Icons Configuring the Zoning Database Interop Auto Save Saving the Zoning Database to a File Default VisibilityRestoring the Zoning Database from a File Removing All Zoning Definitions Restoring the Default Zoning DatabaseManaging Zone Sets Creating a Zone Set Copying a Zone to a Zone Set Activating and Deactivating a Zone SetRemoving a Zone from a Zone Set or from All Zone Sets Managing Zones Removing a Zone SetManaging zones involves the following Creating a Zone in a Zone Set Adding Zone Members Removing a Zone from a Zone Set Renaming a Zone or a Zone SetRemoving a Zone Member Removing a Zone from All Zone Sets Managing Aliases Changing Zone TypesCreating an Alias Adding a Member to an Alias Removing an Alias from All Zones Merging Fabrics and Zoning Zone Merge Failure Zone Merge Failure Recovery Managing Switches Managing User Accounts Factory User Accounts User Account Administration Dialog Add Account Creating User Accounts User Account Administration Dialog Remove Account Removing a User Account Changing a User Account Password User Account Administration Dialog- Change Password User Account Administration Dialog Modify Account Modifying a User Account Displaying Switch Information Faceplate Display Managing Switches Displaying Switch Information Switch Data Window Switch Data Window Entries Ratov Displaying Detailed Device Information on page 3-17for Port Statistics Data Window Port Information Data Window Configured and Active Zonesets Data Window Configured Zonesets Data Window Configuring Port Threshold Alarms Port Threshold Alarm Configuration Dialog Count Paging a SwitchEvent Sample Window Setting the Date/Time and Enabling NTP Client Resetting a Switch Switch Resets Type Description Configuring a Switch Using the Configuration Wizard Switch Properties 10. Switch Properties Dialog Switch Administrative States Symbolic NameSwitch Administrative States Domain ID and Domain ID Lock Fabric Device Management Interface Broadcast Support In-band Management Interop Mode for Zoning Legacy Port Address Format Timeout Values Timeout Values Network Properties 11. Network Properties Dialog IP Configuration IP Configuration Parameters Remote Logging NTP Client Snmp Properties 12. Snmp Properties Dialog Snmp Configuration Snmp Configuration Parameters Snmp Trap Configuration Snmp Trap Configuration Parameters Archiving a Switch Restoring a Switch 13. Restore Dialogs Full and Selective Restoring the Factory Default Configuration Factory Default Configuration Settings Factory Default Configuration Settings Installing Firmware Downloading a Support File Managing Switches Installing Firmware Displaying Hardware Status 14. Hardware Status LEDs Managing Switches Displaying Hardware Status 59022-10 a Managing Ports Displaying Port Information Displaying Port Types Monitoring Port StatusPort Types Port Operational States Displaying Port Operational StatesDisplaying Port Speeds Port Speeds Displaying Transceiver Media Status Transceiver Media View Port Statistics Data Window Entries LIP ALPD,ALPS Port Information Data Window Entries Port Information Data Window Entries Port Information Data Window Entries Configuring Ports Port Properties Dialog Changing Port Administrative States Port Administrative States Changing Port Speeds Changing Port Types Stream Guard Changing Port Symbolic NameScan Device Using the Extended Credits Wizard Designate Donor Ports Resetting a Port Testing Ports Testing Ports Graphing Port Performance Fabric View Graphs Starting SANsurfer Performance Viewer Save Default Performance View File Dialog Exiting SANsurfer Performance Viewer Saving and Opening Performance View Files Displayed Setting SANsurfer Performance Viewer Preferences Changing the Default Performance View File Encryption KeySetting the Polling Frequency Displaying Graphs Arranging Graphs in the Display Default Graph Options Dialog Customizing Graphs „ Total frames transmitted Total Tx Frames Errors check box„ Total frames transmitted and received Total Frames „ Total frames received Total Rx Frames Printing Graphs Rescaling a Selected GraphSaving Graph Statistics to a File Command Line Interface Logging On to a Switch Working with Switch Configurations User Accounts Modifying a Configuration Backing up and Restoring Switch Configurations Command as shown Date, configswitch16910112003, for example Commands Table A-1. Command-Line Completion Table A-2. Commands Listed by Authority Level Admin Session Commands Syntax Admin CommandAuthority Keywords Alias Command Syntax alias Remove alias memberlist Members aliasRename aliasold aliasnew Keywords activate configname Config CommandSyntax config Edit configname Restore command RestoreManager Archive function are not compatible with the Config Save configname # ftp symbolicname or ipaddress Download the file to the workstation Following is an example of the Create Support command Create Support CommandAdmin session Create support You have transferred 43430 bytes in 1 files Syntax date Date CommandKeywords MMDDhhmmCCYY Authority Admin Firmware Install CommandSyntax firmware install Hardreset Command Syntax Syntax help command keyword Help CommandKeywords command Authority None History Command Authority None Syntax history Hotreset Command Hotreset Install Image CommandCleanup Image Ftp Ftp switchname Wait for the unpack to complete Reinitializes the specified loop port Lip CommandFollowing is an example of the Lip command Lip portnumber Passwd Command Syntax passwd accountname Keywords accountname Syntax ping ipaddress Ping CommandKeywords ipaddress Syntax Examples Ps CommandFollowing is an example of the Ps command Displays current system process information Closes the Telnet session Quit CommandSyntax quit, exit, or logout Reset Command Config configname System Table A-3. Switch Configuration DefaultsZoning Table A-4. Port Configuration Defaults Arbff Table A-5. Port Threshold Alarm Configuration Defaults Table A-6. Zoning Configuration Defaults Table A-7. Snmp Configuration Defaults Table A-8. System Configuration Defaults Set Command Syntax set Switch state Setup optionPort option Table A-9. Set Config Port Parameters Set Config CommandSet config Port portnumber Send Arbff True instead of IDLEs False on Table A-9. Set Config Port Parameters Table A-10. Set Config Switch Parameters Table A-10. Set Config Switch Parameters Table A-11. Set Config Threshold Parameters Threshold Table A-12. Set Config Zoning Parameters Following is an example of the Set Config Switch command Arbff Following is an example of the Set Config Threshold command Following is an example of the Set Config Zoning command Attributes Archive Set Log CommandSet log Clear Display filter Level filter Start Port portlistSave Stop Set Port Command Command Line Interface Set Port Command Table A-13. Snmp Configuration Settings Set Setup CommandSet setup Snmp System Table A-14. System Configuration Settings Table A-14. System Configuration Settings If you wish Following is an example of the Set Setup System command SANbox2 admin # set setup system Keywords about Show CommandAlarm option Broadcast Log option Fdmi portwwnNs option Perf option PagebreakTable A-15. Show Port Parameters Lipalpdalps Post log Steering domainid Table A-16. Switch Operational Parameters Support Displays all connected devices TopologyUsers Following is an example of the Show Fabric command Following is an example of the Show Domains commandVersion Following is an example of the Show Fdmi command Following is an example of the Show Fdmi WWN command Following is an example of the Show NS domainID command Following is an example of the Show NS local domain commandFollowing is an example of the Show NS portID command Following is an example of the Show Interface command Collisions0 txqueuelen100 Following is an example of the Show Port command PL-XPL-VC-SG3-22 Following is an example of the Show Switch command Following is an example of the Show Topology command Command Line Interface Following is an example of the Show Version command Show Config Command Show config Following is an example of the Show Config Switch command Following is an example of the Show Config Threshold command Following is an example of the Show Config Zoning command Number of events Show Log CommandShow log Component Options SettingsLevel Port Following is an example of the Show Log Options command Following is an example of the Show Log Level commandFollowing is an example of the Show Log command Show Perf Command Following is an example of the Show Perf Byte command Show setup Show Setup CommandMfg Following is an example of the Show Setup System command Command Line Interface Show Setup Command Power from the switch Shutdown CommandShutdown Port portnumber testtype Test CommandTest Status Test port x internal Command Line Interface Test Command Examples The following is an example of the Uptime command Uptime CommandAuthority None Syntax uptime User Command Following is an example of the User Add command Following is an example of the User Edit command Following is an example of the User Delete command Following is an example of the User List command Following is an example of the Whoami command Whoami CommandWhoami Zone Command Syntax zone Rename zoneold zonenew Members zoneRemove zone memberlist Type zone zonetype Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Syntax zoneset Rename zonesetold zonesetnew Remove zoneset zonelistZones zoneset Opens a Zoning Edit session Zoning CommandKeywords active History Limits Table A-17. Zoning Database Limits Following is an example of the Zoning Limits command E1JBOD1 E2JBOD2 Following is an example of the Zoning List command 102 59022-10 a Alarm Access Control List ZoneAdministrative State BootP Default Visibility Class 3 ServiceConfigured Zone Sets Fabric Management Switch Maintenance Button Input Power LEDInter-Switch Link Maintenance Mode SANsurfer Switch Manager Power On Self Test PostPrincipal Switch Small Form-Factor Pluggable Index Index-2 59022-10 a 59022-10 a Index-3 Index-4 59022-10 a 59022-10 a Index-5 Index-6 59022-10 a 59022-10 a Index-7