Troubleshooting

Tracing SANsurfer FC HBA Manager and Agent Activity (Debug)

S

Alternate Macintosh procedure:

1.Go to the SANsurfer installation folder.

2.Type the following command and then press ENTER:

./qlremote -v

3.Verify that the appropriate network protocol is running.

Tracing SANsurfer FC HBA Manager and Agent Activity (Debug)

Additional information may be required to help troubleshoot SANsurfer FC HBA Manager problems. After you enable the debug feature following the steps in this section, attempt to reproduce the problem to capture the SANsurfer FC HBA Manager and agent activity.

Use the following procedures to trace SANsurfer FC HBA Manager user interface and agent activity (debug), as directed by your authorized service provider.

This section provides procedures for:

„“Tracing SANsurfer FC HBA Manager User Interface Activity” on page 7-14

„“Exporting or Saving Agent Activity Logs” on page 7-19

Tracing SANsurfer FC HBA Manager User Interface Activity

To trace SANsurfer FC HBA Manager user interface activity:

1.Edit the local.properties file, which is located where SANsurfer is installed. Change the following properties: (See Figure 7-2.)

node.trace.level=900

node.trace.output.setlevelonly=false

7-14

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Q-Logic SN0054651-00 F manual Tracing SANsurfer FC HBA Manager and Agent Activity Debug, Alternate Macintosh procedure