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Troubleshooting
Install
FAQ
Signal Indicates
Click Restore Default Folder
Configurations
Functional Issues
Performing Diagnostics
Flash Bios
Alternate Linux procedure
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Contents
SANsurfer FC HBA Manager User’s Guide
Document Revision History
Changes Sections Affected Revision B changes
Revision E changes
Table of Contents
Installing SANsurfer FC HBA Manager
System Requirements
Getting Started
Troubleshooting
Performing Diagnostics
Viii SN0054651-00 F
List of Tables
Page
What’s in this Guide
Preface
Related Materials
Intended Audience
Documentation Conventions
‰ See Installation Checklist on
Technical Support
License Agreements
Availability
Training
Contact Information
Xvi SN0054651-00 F
Environments
SANsurfer FC HBA Manager Overview
Features
SANsurfer FC HBA Manager Overview Features
Advanced Features
System Overview
Configurations
Single-Ported Non-failover Configuration
Adapter
Adapter Target
Adapter = Preferred path = Alternate path
Simple Failover Configuration
Host Host Y
SAN or Cluster Configuration
RAID Configuration and LUN Masking
Adapters
System
Installation Checklist
Collect the Hardware and Software
Available Driver Features by Operating System
Function Enhanced Driver Inbox Driver
Install the Enhanced Driver
Install the Hardware
Install any RAID Filter Drivers
Install and Run SANsurfer FC HBA Manager
Configure the Disks in the Operating System
Non-Windows Configuration Parameters
Install the IP Communications Driver
Linux Enhanced Driver Parameters
NetWare Enhanced Driver Configuration Parameters
Page
Hardware Requirements
System Requirements
Software Requirements
System Requirements Software Requirements
Supported QLogic Adapters
Initial Installation
Installing SANsurfer FC HBA Manager
Configuration Option Installation Requirements
Installation Options
Installation Instructions
SANsurfer Download Selections Example
Install SANsurfer Introduction
Install SANsurfer Important Information
Install SANsurfer Choose Product Features
Installing SANsurfer FC HBA Manager Initial Installation
Macintosh Installation Choose Product Features
Click Restore Default Folder
Previous SANsurfer Install Detected Message
Install SANsurfer Select Shortcut Profile Windows Only
Install SANsurfer Create Desktop Icon Selection Windows Only
10 Install SANsurfer Pre-Installation Summary
11 Install SANsurfer Installing SANsurfer
13 Install SANsurfer Default QLogic Failover Enable/Disable
14 Install SANsurfer Launch SANsurfer Application
15 Install SANsurfer Install Complete
Installation Instructions Using CLI
Windows
Linux
Solaris
To prepare your servers to manage the FC adapters remotely
Installation Instructions for VMware ESX
Web- and CD-Based Installation Updates
Updating SANsurfer by Web Update
To check for tool updates
Network Requires Proxy Settings
Network Does Not Use Proxy Settings
18 Update SANsurfer Update Dialog Box
To update the existing tool
Updating SANsurfer by Package Update
20 Update SANsurfer Open Dialog Box
21 Update SANsurfer Update Dialog Box
To uninstall SANsurfer FC HBA Manager
Uninstalling SANsurfer
22 Uninstall SANsurfer Add/Remove Programs Windows
23 Uninstall SANsurfer Uninstall SANsurfer
24 Uninstall SANsurfer Uninstall Options
25 Uninstall SANsurfer Choose Product Features
Click Uninstall
26 Uninstall SANsurfer Uninstall SANsurfer
27 Uninstall SANsurfer Uninstall Complete
Starting SANsurfer FC HBA Manager
Getting Started
To start SANsurfer FC HBA Manager on Windows
Starting SANsurfer FC HBA Manager on Windows
Starting SANsurfer FC HBA Manager on Linux or Solaris
Connecting to Hosts Automatically Windows CLI
Starting SANsurfer FC HBA Manager on Macintosh
To start SANsurfer FC HBA Manager on Linux or Solaris
To connect to a host automatically on Windows
SANsurfer.app/Contents/MacOS
SANsurfer FC HBA Manager Main Window
To view the SANsurfer FC HBA Manager main window
Signal Indicates
Toolbar Buttons
Toolbar Buttons
Toolbar Buttons
Host Icons and Text
Adapter Icons and Text
„ Host icons
Adapter Port Icons and Text
„ Adapter icons
„ Adapter Port Icons
„ Device Icons
Device Icons and Text
Exiting SANsurfer FC HBA Manager
Getting Help
LUN Icons and Text
Viewing the Help System
To specify a browser
Specifying the Help Browser
To view information about SANsurfer FC HBA Manager
Viewing SANsurfer FC HBA Manager Tool Information
To set the tool access password for a host
Setting SANsurfer FC HBA Manager Security
Security
Setting the Warning Display Option
To set the warning display option
„ Press CTRL+SHIFT+T
Options Dialog Box Configuration Change
Setting the Configuration Change Option
To set event log options
Setting Application Event Log Options
To set HBA Event Log options
Setting the HBA Event Log Option
Options Dialog Box HBA Event Log
Setting Up Automatic Notification by E-mail
To set up automatic notification by e-mail
„ Press CTRL+SHIFT+M
Setting the Configuration Policies
To set the configuration policies
„ Press CTRL+SHIFT+P
11 Policy Settings Dialog Box
Getting Started Setting the Configuration Policies
Getting Started Setting the Configuration Policies
‰ Proceed with LUN configuration
To configure shared devices
Forbidden Sharing of Devices or LUNs
13 Shared Components Dialog Box
Specifying the Adapter Driver Settings
To set the adapter driver parameters
14 Settings Page Adapter Driver
15 Settings Page Linux Failover Driver Only
Refreshing the Host Configuration
Running Loopback and Read/Write Buffer Diagnostic Tests
Performing Diagnostics
Finding the Adapter Port You Want to Test
Preparing for Diagnostic Testing
To flash the adapter port’s LED
Preparing for the Loopback Test
To stop the LED from flashing
To prepare to run the loopback test
To install a loopback connector
Driver Versions That Do Not Require a Loopback Connector
To resume normal adapter operations
Preparing for the Read/Write Buffer Test
Running the Loopback Test
Running the Read/Write Buffer Test
To run a loopback test
To run a read/write buffer test
Viewing Adapter Port Transceiver Details
Media Information
General
Diagnostic Data
Transceiver Details Page Details
Details
Windows Event Log
Troubleshooting Tools
Linux Messages File
Troubleshooting Problems and Solutions
Solaris Messages File
SANsurfer FC HBA Manager
Troubleshooting Installation Issues
Installation Issues
Troubleshooting User Interface and Remote Agent Issues
User Interface and Remote Agent Issues
Information see the SANsurfer FC HBA Manager Application
That qlremote is Installed and Running on
Troubleshooting Functional Issues
Functional Issues
Problem
Verifying that the Adapter Driver is Installed
To verify that the adapter driver is installed on Windows
To verify that the adapter driver is installed on Netware
To verify that the adapter driver is installed on Macintosh
To verify that qlremote is installed and running on Windows
Verifying that qlremote is Installed and Running
To verify that qlremote is installed and running on NetWare
Alternate Linux procedure
Alternate Solaris procedure
Tracing SANsurfer FC HBA Manager and Agent Activity Debug
Alternate Macintosh procedure
Tracing SANsurfer FC HBA Manager User Interface Activity
To trace SANsurfer FC HBA Manager user interface activity
Local.properties File
4shows an example
SANsurfer.lax File Example
Command Prompt Properties Dialog Box
Exporting or Saving Agent Activity Logs
Agent Logs by Operating System
Exporting or Saving the Agent Logs
To export agent activity on Solaris
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Frequently Asked Questions
Frequently Asked Questions SN0054651-00 F
Shortcut Keys
CTRL+SHIFT+Z
Boot device
Boot code
Arbitrated loop
CSV file
Driver
Device
Flash Bios
Echo diagnostic test
Enhanced Ethernet
Fabric
Ioctl
HBA port beacon
ISCSI
Load balancing
Point-to-point
Path
Port
QoS
Target binding
T11
Index
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