Frequently Asked Questions SN0054651-00 F | Q-Logic instruction

Frequently Asked Questions

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Q-Logic manual Frequently Asked Questions SN0054651-00 F

Contents

SANsurfer FC HBA Manager User’s Guide Document Revision History Changes Sections Affected Revision B changes Revision E changes Table of Contents System Requirements Installing SANsurfer FC HBA ManagerGetting Started Performing Diagnostics Troubleshooting Viii SN0054651-00 F List of Tables Page Preface What’s in this Guide Intended Audience Related Materials ‰ See Installation Checklist on Documentation Conventions License Agreements Technical SupportAvailability Training Contact Information Xvi SN0054651-00 F SANsurfer FC HBA Manager Overview Environments Features SANsurfer FC HBA Manager Overview Features Advanced Features Configurations System Overview Adapter Single-Ported Non-failover ConfigurationAdapter Target Simple Failover Configuration Adapter = Preferred path = Alternate path SAN or Cluster Configuration Host Host Y Adapters RAID Configuration and LUN MaskingSystem Installation Checklist Available Driver Features by Operating System Collect the Hardware and Software Function Enhanced Driver Inbox Driver Install the Hardware Install the Enhanced Driver Install any RAID Filter Drivers Install and Run SANsurfer FC HBA Manager Non-Windows Configuration Parameters Configure the Disks in the Operating SystemInstall the IP Communications Driver Linux Enhanced Driver Parameters NetWare Enhanced Driver Configuration Parameters Page System Requirements Hardware Requirements Software Requirements System Requirements Software Requirements Supported QLogic Adapters Installing SANsurfer FC HBA Manager Initial Installation Installation Options Configuration Option Installation Requirements Installation Instructions SANsurfer Download Selections Example Install SANsurfer Introduction Install SANsurfer Important Information Install SANsurfer Choose Product Features Installing SANsurfer FC HBA Manager Initial Installation Macintosh Installation Choose Product Features Previous SANsurfer Install Detected Message Click Restore Default Folder Install SANsurfer Select Shortcut Profile Windows Only Install SANsurfer Create Desktop Icon Selection Windows Only 10 Install SANsurfer Pre-Installation Summary 11 Install SANsurfer Installing SANsurfer 13 Install SANsurfer Default QLogic Failover Enable/Disable 14 Install SANsurfer Launch SANsurfer Application Installation Instructions Using CLI 15 Install SANsurfer Install Complete Linux WindowsSolaris Installation Instructions for VMware ESX To prepare your servers to manage the FC adapters remotely Updating SANsurfer by Web Update Web- and CD-Based Installation UpdatesTo check for tool updates Network Does Not Use Proxy Settings Network Requires Proxy Settings 18 Update SANsurfer Update Dialog Box Updating SANsurfer by Package Update To update the existing tool 20 Update SANsurfer Open Dialog Box 21 Update SANsurfer Update Dialog Box Uninstalling SANsurfer To uninstall SANsurfer FC HBA Manager 22 Uninstall SANsurfer Add/Remove Programs Windows 23 Uninstall SANsurfer Uninstall SANsurfer 24 Uninstall SANsurfer Uninstall Options 25 Uninstall SANsurfer Choose Product Features 26 Uninstall SANsurfer Uninstall SANsurfer Click Uninstall 27 Uninstall SANsurfer Uninstall Complete Getting Started Starting SANsurfer FC HBA Manager Starting SANsurfer FC HBA Manager on Windows To start SANsurfer FC HBA Manager on Windows Connecting to Hosts Automatically Windows CLI Starting SANsurfer FC HBA Manager on Linux or SolarisStarting SANsurfer FC HBA Manager on Macintosh To start SANsurfer FC HBA Manager on Linux or Solaris SANsurfer.app/Contents/MacOS To connect to a host automatically on Windows SANsurfer FC HBA Manager Main Window Signal Indicates To view the SANsurfer FC HBA Manager main window Toolbar Buttons Toolbar Buttons Toolbar Buttons Adapter Icons and Text Host Icons and Text„ Host icons „ Adapter icons Adapter Port Icons and Text„ Adapter Port Icons Device Icons and Text „ Device Icons Getting Help Exiting SANsurfer FC HBA ManagerLUN Icons and Text Viewing the Help System Specifying the Help Browser To specify a browser Viewing SANsurfer FC HBA Manager Tool Information To view information about SANsurfer FC HBA Manager Setting SANsurfer FC HBA Manager Security To set the tool access password for a host Security To set the warning display option Setting the Warning Display Option„ Press CTRL+SHIFT+T Setting the Configuration Change Option Options Dialog Box Configuration Change Setting Application Event Log Options To set event log options Setting the HBA Event Log Option To set HBA Event Log options Options Dialog Box HBA Event Log To set up automatic notification by e-mail Setting Up Automatic Notification by E-mail„ Press CTRL+SHIFT+M To set the configuration policies Setting the Configuration Policies„ Press CTRL+SHIFT+P 11 Policy Settings Dialog Box Getting Started Setting the Configuration Policies Getting Started Setting the Configuration Policies To configure shared devices ‰ Proceed with LUN configurationForbidden Sharing of Devices or LUNs Specifying the Adapter Driver Settings 13 Shared Components Dialog Box 14 Settings Page Adapter Driver To set the adapter driver parameters 15 Settings Page Linux Failover Driver Only Refreshing the Host Configuration Performing Diagnostics Running Loopback and Read/Write Buffer Diagnostic Tests Preparing for Diagnostic Testing Finding the Adapter Port You Want to Test Preparing for the Loopback Test To flash the adapter port’s LEDTo stop the LED from flashing To prepare to run the loopback test Driver Versions That Do Not Require a Loopback Connector To install a loopback connector Preparing for the Read/Write Buffer Test To resume normal adapter operations Running the Read/Write Buffer Test Running the Loopback TestTo run a loopback test Viewing Adapter Port Transceiver Details To run a read/write buffer test General Media Information Diagnostic Data Details Transceiver Details Page Details Troubleshooting Tools Windows Event Log Linux Messages File Solaris Messages File Troubleshooting Problems and SolutionsSANsurfer FC HBA Manager Installation Issues Troubleshooting Installation Issues User Interface and Remote Agent Issues Troubleshooting User Interface and Remote Agent Issues Information see the SANsurfer FC HBA Manager Application That qlremote is Installed and Running on Functional Issues Troubleshooting Functional Issues Problem Verifying that the Adapter Driver is Installed To verify that the adapter driver is installed on Netware To verify that the adapter driver is installed on WindowsTo verify that the adapter driver is installed on Macintosh Verifying that qlremote is Installed and Running To verify that qlremote is installed and running on Windows Alternate Linux procedure To verify that qlremote is installed and running on NetWareAlternate Solaris procedure Alternate Macintosh procedure Tracing SANsurfer FC HBA Manager and Agent Activity DebugTracing SANsurfer FC HBA Manager User Interface Activity To trace SANsurfer FC HBA Manager user interface activity Local.properties File 4shows an example SANsurfer.lax File Example Command Prompt Properties Dialog Box Agent Logs by Operating System Exporting or Saving Agent Activity LogsExporting or Saving the Agent Logs To export agent activity on Solaris SN0054651-00 F Page Frequently Asked Questions Frequently Asked Questions SN0054651-00 F Shortcut Keys CTRL+SHIFT+Z Boot code Boot deviceArbitrated loop CSV file Device Driver Echo diagnostic test Flash BiosEnhanced Ethernet Fabric HBA port beacon IoctlISCSI Load balancing Path Point-to-pointPort QoS T11 Target binding Index Index-2 SN0054651-00 F SN0054651-00 F Index-3 Index-4 SN0054651-00 F SN0054651-00 F Index-5 Index-6 SN0054651-00 F Wwpn Page Page Page SN0054651-00 F SN0054651-00 F SN0054651-00 F