Troubleshooting

Verifying that qlremote is Installed and Running

S

To verify that the adapter driver is installed on Solaris SPARC/x86:

1.Type the following command and then press ENTER: modinfo grep qla

2.The entries, if they appear, are the installed QLogic adapter drivers.

Verifying that qlremote is Installed and Running

Several problems in SANsurfer FC HBA Manager can be a result of the qlremote agent not being installed, loaded, or running. To determine if qlremote is installed and running, follow the procedure for your operating system.

NOTE:

On Windows and Linux, you can update the qlremote agent using SANsurfer FC HBA Manager. See “Updating the qlremote Agent” in the help system.

To verify that qlremote is installed and running on Windows:

1.Open the Computer Management/Services window (Figure 7-1).

2.Verify that the QLogic Management Suite Java agent service (QLManagementAgentJava) is running.

Figure 7-1 Windows: Services

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SN0054651-00 F

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Q-Logic SN0054651-00 F manual Verifying that qlremote is Installed and Running