Troubleshooting
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| Status | Possible Causes, Descriptions, and Solutions |
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| It takes too much time to per- | [Color] is selected on the printer driver's [Setup] tab. |
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| form black and white print- | Change this setting to [Black & White]. See the printer |
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| ing. | driver's online help for details about changing the set- |
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| tings on this tab. Note, however, that some applica- |
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| tions ignore the color mode setting made with the |
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| printer driver. |
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| Paper isn't fed from the de- | The printer driver setting is not correct. Change the set- |
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| sired paper tray. | ting. See the printer driver's online help for further de- |
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| tails. |
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| Desired paper size isn't used | The printer driver setting is not correct. Change the set- |
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| for the output. | ting.See the printer driver's online help for further de- |
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| tails. |
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| Check the paper size settings. The size specified with |
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| the paper size dial might be different from the actual |
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| paper size. Make the correct dial setting. ⇒ P.49 “Load- |
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| ing Paper in the Paper Tray” |
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| Specified paper is not loaded correctly in the paper |
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| tray. Remove the paper from the tray and reload the |
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| specified paper correctly. ⇒ P.49 “Loading Paper in the |
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| Paper Tray” |
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| Printed side gets dirty. | The charger and |
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| the charger and |
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| the Charger” and P.81 “Cleaning the |
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| Check the image density setting. ⇒ P.82 “Adjusting the |
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| Image Density” |
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| If the message "Change PCU" appears on the panel dis- |
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| play, replace the photoconductor unit. ⇒ P.88 “Replac- |
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| ing the Photoconductor Unit” |
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| Image density is too light. | If turning on the [Toner Saving] setting on [Quality Set- |
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| ting] tab, it can cause blurring or fine lines might not be |
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| printed. With color printing, toner saving can cause ab- |
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| normal coloring. Try printing again after turning [Toner |
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| Saving] off. See the printer driver's online help for de- |
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| tails about changing the settings on this tab. |
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| If the message "Add Toner XXX" is on the panel dis- |
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| play, replace the toner cartridge for the indicated color. |
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| ⇒ P.85 “Replacing the Toner Cartridge” |
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| You might be using paper not supported by this print- |
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| er. Use the appropriate type of paper. ⇒ P.45 “Precau- |
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| tions for Paper” |
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