6
Troubleshooting
Possible Cause | Solutions |
|
|
Is the Data In indicator | If not, the data is not being sent to the printer. Or the printer |
blinking or lit after start- may be resetting the print job because there was a long de- | |
ing the print job? | lay in receiving the data from the computer. |
❖ If the printer is using "I/O Timeout"
Increase the value of the "I/O Timeout" setting of the "IP-
❖ If your printer is connected to the computer using the in- terface cable
Confirm that the printer port settings are correct. For a parallel port connection, port LPT1 or LPT2 should be set.
For more information on the printer port settings, see the notes after this table.
| ❖ Network Connection |
| Contact your network administrator. |
|
|
| If the Data In indicator is blinking or lit. |
| The printer may be resetting the print job. Take the follow- |
| ing steps to correct the situation. |
| • Increase the "Job Timeout" setting of the |
| • Make sure your printer driver settings are correct. |
| • Change the setting of the "Transfer" of the "System |
| Menu". |
| • Make sure the "Parallel" of the "System Menu" is correct. |
|
|
Can you print a test | If you can't print a test page, it probably indicates a printer |
page (configuration | malfunction. You should contact your sales or service repre- |
page)? | sentative. |
| If you can print a test page but cannot get the printer to print |
| when you issue a print command from your computer, it |
| probably means there is a problem with your computer. |
| Also keep in mind that large, complex data might take long |
| time for the printer process. ⇒ P.107 “Printing the Configura- |
| tion Page” |
If you cannot solve the problem by taking the above actions, contact your sales or service representative.
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