Ricoh IS300e operating instructions When Scanning is Not Performed as Expected, 171

	Troubleshooting
When Scanning is Not Performed as Expected
Condition	Possible Cause and Required Action
The scanned image is dirty.	• Exposure glass, the ADF exposure glass,
	white sheet or original roller is dirty.
	• Clean the exposure glass, the ADF expo-
	sure glass, white sheet, or original roller ⇒
	p.180 “Cleaning”
Image is distorted or out of position.	• The original was moved while scanning.
	Do not move the original while scanning.
	• The original was not pressed flat against
	the exposure glass. Make sure that the orig-
	inal is pressed flat against the exposure
	glass.
The scanned image is upside down.	• The original was placed upside down.
	Place the original in the correct orientation.
	⇒ p.112 “Original Orientation”
No image results from scanning.	• The original was placed with the front and
	back reversed. When the original is placed
	directly on the exposure glass, the side to
	be scanned must face down. When the
	original is fed via the ADF, the side to be
	scanned must face up.
The printer that you have specified for print-	• If an error message is shown on the display
ing scanned data does not print after you per-	of this machine, see p.172 “When an Error
form a Print Scan operation.	Message Appears” to eliminate the error.
	• If no error message is displayed on this ma-
	chine, it means an error has occurred on the
	printer, or the printer may not be config-
	ured properly. Confirm that the printer op-
	erates normally, and is properly
	configured. See the manual that comes
	with the printer.

11

171