Troubleshooting

 

 

 

 

 

Problem

Possible Cause and Required Action

 

 

 

 

 

 

This machine does not work in ac-

• After configuring the scan settings (specifically, after

 

 

cordance with the scan settings

clicking [OK] on the [Scan Settings] screen) on the Web

 

 

configured on the Web Status

Status Monitor, press the {Clear Modes} key. By press-

 

 

Monitor.

ing the {Clear Modes} key, the settings under [Scan Set-

 

 

 

tings] of this machine instantly reflect the settings

 

 

 

configured using the Web Status Monitor.

 

 

 

 

 

 

Some of the registered destina-

• Check if [All] is displayed at the top right corner of the

 

 

tions are not displayed on the des-

“ Select destination(s). ” screen.

 

 

tination list.

 

 

 

 

If another title like [A], [B] or [Freq.] is on the screen, it

 

 

 

means that you have searched destinations using the

 

 

 

{./*} (Title) key, and only the matched destinations are

 

 

 

currently available for selection. In this case, press the

 

 

 

{./*} (Title) key, highlight [All], and then press [OK]. See

 

 

 

p.129 “To recall all available destinations” for details.

 

 

 

 

 

 

The e-mail destinations (including

When you perform a Send Scan operation, note the follow-

 

 

Cc destinations) are cleared when

ing things.

 

 

a file name is specified.

• You cannot use the following functions at the same

 

 

 

 

 

 

time:

 

 

 

• Scan to E-mail (referred to as “e-mail function”

 

 

 

here)

 

 

 

• Scan to Folder (SMB) (referred to as “SMB function”

 

 

 

here)

 

 

 

• Scan to FTP (referred to as “FTP function” here)

 

 

 

When you select [File Name] and then press [Settings] on

 

 

 

the screen shown above, it means that you select either

 

 

 

of the SMB or FTP function, and the e-mail function is

 

 

 

disabled. Because of this, the e-mail destinations are

 

 

 

cleared automatically.lSpecifying [To:], [Cc&co-

 

 

 

lon;], or [Subject] disables the SMB or FTP function.

 

11

 

 

 

 

Specifying [SMB] disables the e-mail and FTP function.

 

 

 

 

 

Specifying [FTP] disables the e-mail and SMB function.

 

 

 

 

 

 

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Ricoh IS300e operating instructions 179