Ricoh IS300e operating instructions Other Problems, 178

11

Appendix

Other Problems

Problem	Possible Cause and Required Action
Two or more units of this machine	• You can change the device name of this machine from
with the same (or similar) device	[Configuration] → [Basic Settings] → [General Settings] →
name exist on the same network.	[Device Name] on the Web Status Monitor. The factory
	default for the device name is “RNP******” (“******” is
	the last six digit of the machine’s MAC address). When
	you change the device name, note that you cannot
	change to a name that starts with “RNP”.
Cannot login to this machine us-	• Check the display panel of this machine. When the
ing a Web browser.	Scanner Features menu is displayed, it becomes una-
	vailable to access this machine using a Web browser.
	Press [Exit] or the {User Tools}key to return to a standby
	screen. See p.21 “Scanner Features Menu”
	• Check if the IP address of this machine is correctly con-
	figured, in accordance with the assignment of the net-
	work that this machine belongs. When configured
	incorrectly, it is not possible to access this machine us-
	ing a Web browser. You can confirm the IP address of
	this machine using [IP Address] in [1.System Settings] un-
	der Scanner Features menu.If the IP address of this ma-
	chine is set to “11.22.33.44”, it means that you haven’t
	configured this machine yet, or all the settings of this
	machine have returned to their default values for some
	reasons. In this case, you have to configure all the nec-
	essary settings including the IP address and scan set-
	tings, etc.
	• When you use this machine on a DHCP environment,
	and when the IP address of this machine is allocated
	dynamically, the machine’s IP address changes each
	time this machine turns on. Under this condition, it is
	necessary for you to check the current IP address of this
	machine, and then enter the address to a Web browser
	from which you access this machine. (It makes no sense
	to add the current address to favorite, because it chang-
	es each time this machine turns on.) If it is possible, we
	recommend you to assign an IP address of this machine
	statistically, even when you use this machine on a
	DHCP environment. You still have to select “ DHCP ”
	for [Network Boott] in [1.System Settings] to have the IP
	address of this machine allocated automatically.
No response from the display	• The display panel of this machine is not a touch panel.
panel when it is touched.	To use keys displayed on the screen, press the function
	keys. See p.15 “Using Keys Displayed on the Screen” .
Entered information or selected	• Auto Reset Timer is activated.After a specified period
option is cleared while operating.	of the last operation, this machine automatically re-
	turns to the state immediately after power-on. You can
	change the time after which the Auto Reset Timer
	works, or even disable it. See p.59 “Auto Reset Timer” .

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