Troubleshooting

 

 

Error messages displayed on the Web Status Monitor

 

 

 

 

Message

Possible Cause and Required Action

 

 

Wrong parameter for

• The format for entering [Login User Name] is incorrect.

Login User Name.

Confirm that [Login User Name] is specified in the for-

 

mat of "work group name\user name" or "domain

 

name\user name". For example, when the work group

 

name is “abcd” and the user name is “john”, enter “ab-

 

cd\john” into [Login User Name].

 

 

Wrong parameter for

• The information entered to [File Send Path], [Login User

File Send Path Name.

Name], or [Login Password] is incorrect. When entering

 

information, be careful not to mix up upper case letters

 

and lower case letters.

 

• In most cases, it is required to enter the password into

 

[Login Password] for the user entered in [Login User

 

Name]. However, when accessing a shared folder that is

 

password protected under Windows 95/98/98

 

SE/Me, it is necessary to enter the shared folder’s pro-

 

tection password into [Login Password]. Confirm the

 

operating system of the computer that you are trying

 

to access, and make necessary settings in accordance

 

with it, as described the above.

 

 

Unable to make configu-

• This machine is currently used as a network TWAIN

rations because Scanner

scanner, by another client computer.

is currently in use.

• You may be trying another [Enter Custom Send File] op-

Please try again later.

eration. Before performing another [Enter Custom Send

 

File] operation, it is necessary to press [PrevMenu] on the

 

control panel of this machine to display a Send File

 

standby screen.

 

 

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Ricoh IS300e operating instructions Error messages displayed on the Web Status Monitor, 177