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Troubleshooting
Install
Changing the Default Values
Device Status Indicators
Configuring the Print Queue
Problem Description
Starting TopAccessDocMon
Setting Up Print Options
Printing using LP Command
Setting the Department Code
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Printing Guide — Installing Client Software for Macintosh
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Contents
Printing Guide
Software License Agreement
Government Restricted Rights
Trademarks and Copyright
Conventions
About This Guide
About Other Manuals
Table of Contents
203
169
271
309
Troubleshooting 351
Monitoring Print Jobs 327
Appendix 367
375
Printing Guide Table of Contents
Overview
Features and Functions
For e-STUDIO450 Series and e-STUDIO280 Series
About the Client CD-ROM
For Windows
For Macintosh
For Unix
Installing Client Software
Planning for Installation
Before Installing Client Software
When GL-DocMon Has Been Installed
When TopAccessDocMon Has Been Installed
Types of Printer Drivers
System Requirements
About Installation Procedure
Parallel Port Connection
USB Connection
Local Area Network over TCP/IP
LPR Printing
Using Peer-to-Peer Utility
Internet Connection
Novell Printing
Installing the Client Software for Parallel Printing
Installation for Parallel Printing Using the Installer
Installing the client software for parallel printing
Insert the Client1 CD-ROM into the CD-ROM drive
Click Next
Select your language and click OK
Click Yes
Check the software that you want to install and click Next
Select Custom and click Next
Select Port dialog box appears
Select Program Folder screen is displayed
Installation is completed
Installation for Parallel Printing by Plug and Play
Browse for Folder dialog box appears
Click Next Change the name if desired and click Next
Click Finish Installation is completed
Select Yes to print a test page and click Finish
Select only Specify a location and click Next
Click Browse
Click OK
Check Next
Insert the Client1 CD-ROM into the CD-ROM drive
Click Next
Installation for Parallel Printing by Add Printer Wizard
Double-click the Add Printer icon
Click Next Select Local printer and click Next
Click Have Disk
Page
Windows NT
Select My Computer and click Next Select LPT1 and click Next
Click Cancel
Page
Select whether this printer is shared or not, and click Next
Windows 2000/XP/Server
Printers folder is opened
Install From Disk dialog box appears
Click Browse
Select whether this printer is shared or not, and click Next
Installing the Client Software for USB Printing
Select Yes to print a test page and click Next Click Finish
Installation for USB Printing by Plug and Play
Connect the USB cable to this equipment and your computer
Browse for Folder dialog box appears
It starts copying files
Click Finish
Check only the Specify a location check box and click Browse
Click Next Change the name if desired and click Next
Click Finish Installation is completed
Select only Specify a location and click Next Click Browse
Click OK Check Next
Click Finish Installation is completed
Insert the Client1 CD-ROM into the CD-ROM drive
Click Next
Installing the Client Software for LPR Printing
Installation for LPR Printing Using the Installer
Display the Ports tab and click Add Port
Select LPR Port and click New Port
Click Close to close the Printer Ports dialog box
Before Using the Printer Driver
Select Standard TCP/IP Port and click New Port
Printing Guide Installing Client Software for Windows
Select Custom and click Settings
Click Next Click Finish
Installation for LPR Printing by Add Printer Wizard
Select My Computer and click Next
Click Add Port
Click Browse
Click Cancel
Page
Select whether this printer is shared or not, and click Next
Double-click the Add Printer icon
Add Standard TCP/IP Printer Port Wizard dialog box appears
Select Custom and click Settings
Printing Guide Installing Client Software for Windows
Click Next Click Finish Click Have Disk
Click Browse
Page
Installation is completed
Installation for SMB Printing Using the Installer
Installing the Client Software for SMB Printing
Installing the client software for SMB printing
Select your language and click OK
Select Custom and click Next
Select Port dialog box appears
Click Browse
Click Next
Using the Discovery Functions to Specify the SMB Port
Searching the equipment automatically Click Discovery
Click Start Discovery
Select the equipment that you want to connect and click OK
TopAccessDocMon Local Discovery dialog box appears
Click Manual Selection
Enter each item to specify the printer address and click OK
Installation for SMB Printing by Point and Print
Printers dialog box appears
102 Printing Guide Installing Client Software for Windows
Before Using the Printer Driver
Click Yes Printer driver is installed
Installation for SMB Printing by Add Printer Wizard
Install the printer driver by Add Printer Wizard
Printing Guide Installing Client Software for Windows 105
Display the Details tab and click Add Port
Enter \\NetBIOS Name\print in the field and click OK
Select Other and Local Port, and click OK
Click OK to save settings Windows NT
Select My Computer and click Next Click Add Port
Select Local Port and click New Port
Printing Guide Installing Client Software for Windows 109
110 Printing Guide Installing Client Software for Windows
Page
112 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 113
114 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 115
Click OK Select the printer driver and click Next
Printing Guide Installing Client Software for Windows 117
Installing the Client Software for Peer-to-Peer Printing
Installation and Configuration of Peer-to-Peer Utility
InstallShield Wizard dialog box appears
Click Install
Continue to set up the peer-to-peer port
Configuring the peer-to-peer port by searching a printer
Printing Guide Installing Client Software for Windows 123
Click Add
Add Printer dialog box appears
Enter the items described blow
Display the Details tab
Installing the Client Software for IPP Printing
Installation for IPP Printing by Add Printer Wizard
Double-click the Add Printers icon
Connect to Printer dialog box appears
Click OK Click Have Disk
Click OK Select the printer driver and click OK
Installing the Client Software for Novell Printing
Printer driver is installed
Installation for Novell Printing Using the Installer
„ Windows 98/ME
„ Windows NT
„ Windows 2000/XP/Server
134 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 135
136 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 137
\\NetWare file server name\queue name
Printing Guide Installing Client Software for Windows 139
Installation for Novell Printing by Point and Print
Printing Guide Installing Client Software for Windows 141
Select whether printing MS-DOS-based programs and click Next
Printing Guide Installing Client Software for Windows 143
144 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 145
146 Printing Guide Installing Client Software for Windows
Page
Installation for Novell Printing by Add Printer Wizard
Printing Guide Installing Client Software for Windows 149
150 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 151
152 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 153
154 Printing Guide Installing Client Software for Windows
Page
156 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 157
158 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 159
160 Printing Guide Installing Client Software for Windows
Printing Guide Installing Client Software for Windows 161
Uninstalling the Client1 Software
When Installed Using the Installer
Uninstalling all Client1 Software
Click OK Click Yes to delete the setting files
Select Remove and click Next
Uninstalling only the components that you want to remove
166 Printing Guide Installing Client Software for Windows
When Installed Using Add Printer Wizard
Click the File menu and select Server Properties
Printer drivers are completely deleted
Planning for Installation System Requirements
About Client Software for Macintosh
Configuring the Printer on Mac OS 8.6/9.x
Configuring Macintosh LPR printing
Start the Desktop Printer Utility
Select the PPD file for the equipment and click Select
Click Change... in the LPR Printer Selection area
Enter the Desktop Printer name and click Save
Click the Printing menu and select Change Setup
Double-click the desktop printer icon that you created
Click OK Configuring Macintosh AppleTalk printing
Click Apple menu and select Chooser
Select the PPD file for the equipment and click Select
Installing the Printer on Mac OS X 10.2.4 or later
Close the Chooser Dialog box
Configuring the Printer on Mac OS
178 Printing Guide Installing Client Software for Macintosh
Continue the procedure to configure the installable options
Select Other... at the Printer Model drop down box
180 Printing Guide Installing Client Software for Macintosh
Printing Guide Installing Client Software for Macintosh 181
Configuring the Installable Options
Select Installable Options in the drop down menu
Set the following options
Click Apply Changes and close the window
Installing Client Software for Unix
About Client Software for Unix
Installing the Printer on Unix Installing the Unix Filters
Enter the following command and check the output
Configuring the Print Queue
Change to the root directory Enter the following command
Save the file Enter the following command
Creating a Print Queue Using est4511add/estbwadd
Creating a Print Queue Manually
Enter the following command chown lplp queue name.conf
Creating a print queue manually on IBX AIX
Ls /opt/toshiba/tap/interface
Changing the Default Values
If the above file exists, enter the following command
Deleting the Print Queue
Deleting a Print Queue Using est4511rm/estbwrm
Deleting a Print Queue Manually
Enter the following command lpadmin -x queue name
Installing the Cups
When using the Red Hat Linux, enter the following command
Click OK Enter the following command
Select Cups and click OK
Click the Manage Printers link
Printing Guide Installing Client Software for Unix 197
Other Installation Procedures
Installing the Client Software from TopAccess
Click the Macintosh PPD Files link
Click the File Name link that you want to download
Installing Client Software for Macintosh
Click the Unix Filters link
202 Printing Guide Other Installation Procedures
Printing
Before Using the Printer Driver
Configuring the Options
Configuring the Options Manually
Setting the configuration tab manually
Display the Configuration tab and set the following options
Setting the configuration tab using Snmp communication
Setting the Department Code
Printing Guide Printing from Windows 209
Copying the PPD File for Windows
How to Print
Printing from Application Considerations and Limitations
Setting Up Print Options
How to Setup
Setting Initial Values of Print Options
Configure the print options on each tab
Setting profile is saved
Saving profile
Click Save As... at the Profile group
Click Yes to delete the selected profile
Printer Name
Print Options
Menu Tabs
Restore Defaults
Cancel
Preview window
Profile
Original Paper Size
Setup Tab
For e-STUDIO4511 Series
Manual Scale
Print Paper Size
„ Primary Tab Dialog Tab Manufacturer
For Letter Tab
Paper Source
Unit
Paper Type
For e-STUDIO4511 Series and e-STUDIO450 Series
Orientation
Number of Copies
Copy Handling
Staple
Hole Punch
12 2-Sided Printing
Normal Print
Print Job Tab
Scheduled Print
Private Print
Proof Print
Print to Overlay File
Store to e-Filing
Layout Tab Standard Window
Department
Use Front Cover
Source
Print Style
Use Back Cover
Insert
Pages
Printing Guide Printing from Windows 229
Layout Tab Booklet Window
Interleave Pages
Duplicate
Output Document Layout Select the booklet size to be made
Center Margin
Outer Margin
Units
Staple Down the Center
232 Printing Guide Printing from Windows
Number of pages per sheet
Layout Tab Multiple Pages per Sheet Window
Draw Border Around Pages
234 Printing Guide Printing from Windows
Effect Tab
Watermark
Add
Edit
Delete
Print on first page only
PostScript Settings
Do not Print Blank
Position
Center Watermark
Print Error Information
Font Size
Angle
Solid
Resolution
Image Quality Tab
Image Quality Type
Halftone
Brightness
Saturation
Smoothing
Distinguish Thin Lines
For PCL6 Printer Driver
For PS3 Printer Driver
Black Over Print
Pure Black
Font Tab
TrueType Options
Substitution Table Edit
Run Font Manager
Configuration Tab
Pedestal
Finisher
Hole Punch Unit
Auto Duplexer
Upper Drawer/Paper Type
Enable Snmp Communication
Update Now
Update Automatically
Memory
Printing with Extended Print Functionality
Printing Various Print Job Types
About Tab
Printing Scheduled Print Jobs
Printing Private Print Jobs
Printing Proof Print Jobs
Creating An Overlay File
Storing to e-Filing
Document is saved as an overly file
Printing with Various Layout and Finishing Options
Sort Printing
Output with grouping of each page within a set
Output in a different direction for each copy
Enlarge/Reduce Printing
Printing Color Document in Gray scale
You can staple and punch the paper
Printing on Both Sides of a Sheet
Printing or Inserting Sheets from Different Paper Sources
Interleaving Pages
Printing Booklets
Creating a booklet Display the Booklet window of Layout tab
Printing Guide Printing from Windows 261
Print job is printed as a booklet
Printing Several Reduced Pages per Sheet
264 Printing Guide Printing from Windows
Using Watermarks
Enter the watermark text in the Caption field
Enter the font size in the Font Size field
Click OK to save the watermark settings
Print job is printed with the overlay image
Printing on a Tab Paper
Primary Tab Dialog dialog box appears
Printing from an Application on Mac OS 8.6 to
How to Print from Mac OS 8.6 or
Selecting the Printer in the Chooser
Setting Options and Printing from Macintosh Computers
Click Print to print a document
Print Options for Page Setup Dialog on Mac OS 8.6/9.x
Attributes
Format for
Paper
Print Options for Print Dialog on Mac OS 8.6/9.x
General
Scale
Copies
Print
Background Printing
Print Time
Color Matching
Cover
Font Settings
Job Logging
If there is PostScript error
Layout
Job Documentation
Job Documentation Folder
Layout direction
Border
Print on Both Sides
Binding
Finishing Options
Printing Guide Printing from Macintosh 281
282 Printing Guide Printing from Macintosh
Print Mode
Printing Modes
Booklet Mode Options
Department Code
Do not Print Blank Pages
Booklet Page Size
Watermark Options
Quality
Color Resolution Type
Pure Black & Gray
How to Print from Mac OS X 10.2.4 or later
Printing from Application on Mac OS X 10.2.4 or later
Printing Guide Printing from Macintosh 289
Paper Size
Print Options for Print Dialog on Mac OS X 10.2.4 or later
Copies & Pages
292 Printing Guide Printing from Macintosh
Two Sided Printing
Duplex
Output Options
Scheduler
Save as File
Format
Priority
Paper Handling
Reverse page order
Cover Page Type
Billing Info
Error Handling
Paper Feed
Remaining from
Printer Features
Left to Right Page Layout
DC Department Code
Department Code DC Digit
DIN Document ID Number
Finishing
Printing Guide Printing from Macintosh 303
304 Printing Guide Printing from Macintosh
Printing Modes
Quality
Department Code DC On
Printing Guide Printing from Macintosh 307
Check this to print in the toner save mode
Printing using LP Command
Printing from an Application
Generic lp and lptap Options
Copies
Color Mode
General Options
Print Language
Stapling
Output Bin
Printing Guide Printing from Unix 311
Hole Punching
Media Type
Duplexing
Paper Source
Paper Sizes
Ldwide
Smoothing
Department Code
Distinguish Thin Lines
Toner Save
Do not Print Blank Pages
Booklet Modes
Printing Guide Printing from Unix 317
Center Margin
Outer Margin
Orientation
Portrait Print the document in portrait orientation
Font Pitch
Length
Pure Black and Pure Gray
Landscape Print the document in landscape orientation
PCL5e Specific Options
Text Wrapping
Left Margin
Right Margin
Top Margin
Text Length
Banner
Set the top margin to value lines
Banner Options
PS Specific Options
Black Over Print
Printing a file using the FTP command
FTP Printing
Type the following command and press the Enter key
Printing a file using the email client
Email Printing
File is sent to this equipment and spooled in the queue
326 Printing Guide Other Printing Methods
Monitoring Print Jobs
Features and Functions
How to Use TopAccessDocMon Running TopAccessDocMon
Starting TopAccessDocMon
Click the Start menu
Configuring TopAccessDocMon
Document Monitor Taskbar Menu
Accessing configuration
Configuring the Start Up Options
Configuring the Notifications
Run the document monitor when starting Windows
Method
Changing the Refresh Rate
Item/Refresh Rate
Document Notification
Change Rate
Printer Status
Accessing from the Document Monitor Menu
Finding the Printer Address
Accessing from the Printers File Menu
TopAccessDocMon window appears
Searching for a Printer
Click Start Discovery to begin the process
TopAccessDocMon Local Discovery dialog box appears
Click Manual Selection
Configuring Discovery Settings
Devices
Network Enable IPX/SPX Search
TopAccessDocMon Window
Network Enable TCP/IP Search
Page
Checking Device Status
Status
Connection Status
Printer Icon
Changing Monitoring Devices
Adding Devices
TopAccessDocMon Network Discovery dialog box appears
Selected printer is added to the Monitoring Device list
Enter each item to specify the printer address
Devices Find Toshiba Devices
Devices Find All Devices on the Network
Monitoring Queues
Click Document menu and select Cancel
Enter the number of copies and click OK
Selected scheduled print job is immediately printed
Event Notification
Enter the 5-digit department code and click OK
Troubleshooting
Error Code Cause Corrective Action
Check Yes For Instruction, Go To
End
Check
Printing Guide When Printing cannot be Performed 353
Problem Description
Client Software CD Now Required
File *.DRV on Client CD Count Not Be Found
Location Does Not Contain Information About Your Hardware
Printer Driver General Errors Driver Mapped to Wrong Port
Problem with the Current Printer Setup
Command Line Options Not Processed
Cannot Remember Document Password
Retrieval of Printer Configuration Failed
Cannot Print a Job Using SMB
Cannot Print a Job as Expected Using PS Printer Driver
Cannot View Job in TopAccessDocMon Print Queue
TopAccessDocMon Error Conditions Device is Not Responding
Cannot Interpret TopAccessDocMon Messages/Warn- ings/Errors
Message Description
To the Operator’s Manual for Basic Function or consult your
TopAccessDocMon Printer Status Messages
Status Details Description
360 Printing Guide TopAccessDocMon Errors
Printing Guide TopAccessDocMon Errors 361
Tor’s Manual for Basic Function for instruc
Refer to the Operator’s Manual for Basic
Device Status Indicators
Printing Guide TopAccessDocMon Errors 365
366 Printing Guide TopAccessDocMon Errors
Appendix
Searching Fonts
Installing Font Manager
Select which drive you want to search for fonts
Installing Fonts in Windows
Uninstalling Fonts in Windows
Removing Fonts from the Computer
Searched fonts are displayed at the Available Font list
Creating a Font Group
Displaying Font Preview
Source files of the fonts are deleted from the hard drive
Sorting Fonts in the List
Sorting by Name
Sorting by Font Type
Inverting the alphabetical Order
Internal Fonts List
Internal PCL Fonts List
Internal PS Fonts List
374 Printing Guide Internal Fonts List
Index
Index
Mac OS 8.6 or 9.x
Layout
Unix
Stapling Use Black for All Text
FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030033E0
Multifunctional Digital Systems
