Toshiba e-Studio 350, 200L, 230, 230L, 280, 3511

Printing Guide — 5. Troubleshooting 351

5. TROUBLESHOOTING

Contents

Main 2 Printing Guide SOFTWARE LICENSE AGREEMENT SOFTWARE LICENSE AGREEMENT Grant of License Term Disclaimer of Warranty Limitation of Liability Printing Guide SOFTWARE LICENSE AGREEMENT 3 U.S. Government Restricted Rights General TRADEMARKS AND COPYRIGHT Preface About This Guide Conventions About Other Manuals Table of Contents Installing Client Software for Windows .........................................................18 Installing Client Software for Macintosh .....................................................169 Installing Client Software for UNIX .............................................................185 Page Page Monitoring Print Jobs with TopAccessDocMon ..........................................328 TopAccessDocMon Errors..........................................................................357 Managing Fonts with Font Manager ...........................................................368 Page Page Features and Functions About the Client CD-ROM For Windows For Macintosh For UNIX Page Installing Client Software for Windows About Client Software for Windows Before Installing Client Software When GL-DocMon Has Been Installed When TopAccessDocMon Has Been Installed Types of Printer Drivers About Installation Procedure Parallel Port Connection USB Connection Local Area Network over TCP/IP LPR Printing SMB Printing Using Peer-to-Peer Utility Internet Connection Novell Printing Installing the Client Software for Parallel Printing Installation for Parallel Printing Using the Installer Installing the client software for parallel printing Page Page The Select Port dialog box appears. 8. queue name field and click [Next]. 9. Page Installation for Parallel Printing by Plug and Play Installing the printer driver for parallel printing by Plug and Play 1. puter, and then power on the equipment and your computer. 2. Page Page Page Page Page Page Page Page 8. Installation for Parallel Printing by Add Printer Wizard Installing the printer driver for parallel printing by Add Printer Wizard 1. Printers folder. Page Page Page Page Page Page Page 13. 14. 15. Page Page Page Page 14. 15. Start copying files. 16. Installing the Client Software for USB Printing 1. 2. 3. Page Page Page Page Page Page Page Page Page Page Page 9. Installing the Client Software for LPR Printing CD-ROM. Installation for LPR Printing Using the Installer Windows NT 4.0 Configuring the LPR port for Windows NT 4.0 Page Page 8. 1. 2. Page Page Page Page 12. 13. following port list and click [Close]. Installation for LPR Printing by Add Printer Wizard Page Page Page Page Page Page Page Page Page 9. Page Page Page Page Installing the Client Software for SMB Printing Installation for SMB Printing Using the Installer Installing the client software for SMB printing Page Page The Select Port dialog box appears. 8. 9. queue, and click [OK]. Page 13. 14. 15. Page 3. Page Page 4. 5. 6. Installation for SMB Printing by Point and Print 1. Page 6. 7. 1. 3. Installation for SMB Printing by Add Printer Wizard Installing the printer driver for SMB printing by Add Printer Wizard 1. Page Page Page Page Page Page Page Page Page Page Page Page Page 16. 17. Installing the Client Software for Peer-to-Peer Printing Installation and Configuration of Peer-to-Peer Utility Installing the Peer-to-Peer utility 2. Setup.exe in the PtoP folder in the Client1 CD-ROM. Page Page Configuring the peer-to-peer port by searching a printer 1. work. Page Page Page Page 9. ing port drop down box. 10. Installing the Client Software for IPP Printing Installation for IPP Printing by Add Printer Wizard Page 4. 5. 6. Page 12. 13. 14. [Next]. 15. Installing the Client Software for Novell Printing Installation for Novell Printing Using the Installer Installing the client software for Novell printing using the installer 2. 3. Page 7. Page 8. Page 12. 13. Installation for Novell Printing by Point and Print Page Page Page Page 1. Page Page Installation for Novell Printing by Add Printer Wizard Installing the printer driver for Novell printing by Add Printer Wizard 2. tings], and click [Printers] to open the Printers folder. Page 7. Page 4. 5. Page Page Page Page Page Page 7. 8. Page Page 15. 16. 17. Uninstalling the Client1 Software When Installed Using the Installer 1. 2. Page 1. 2. Page Page Page Installing Client Software for Macintosh About Client Software for Macintosh Installing the Printer on Mac OS 8.6/9.x Installing the Macintosh PPD File 1. 2. 3. 4. 5. Page Page Page 12. Configuring Macintosh AppleTalk printing 1. 2. 3. 4. 5. The Printer icon is created on the desktop. Installing the Printer on Mac OS X 10.2.4 or later Installing the Macintosh PPD File 3. 4. 5. 2. Configuring the Printer on Mac OS X 1. Page Page Page Page Page The Installable Options window is displayed. 3. Page Installing Client Software for UNIX About Client Software for UNIX Installing the Printer on UNIX Installing the UNIX Filters Copying the UNIX filters 1. 2. folder. 3. 4. 5. 6. in the correct locations. Continue the procedure for configur- ing the print queue. Configuring the Print Queue 2. 2. 3. 4. 5. 6. Page Page Page Page 1. 2. Deleting the Print Queue Page Page Page Page Page Page 4. 5. 1. Page Page Page Printing from Windows Before Using the Printer Driver Configuring the Options Configuring the Options Manually 1. and select [Properties]. 2. 3. Configuring the Options Automatically 1. 2. 3. [Configuration] tab is opened, check on Update Automati- cally. 4. Setting the Department Code 1. 2. 3. Copying the PPD File for Windows 1. 2. Printing from Application Considerations and Limitations How to Print Printing from Windows applications 1. cation. The Print dialog box appears. 2. Click [Properties]. 3. 4. 5. Setting Up Print Options How to Setup 1. 2. 1. 2. Page Page Print Options Page Setup Tab Document Printed Image Page Page Page Page Print Job Tab Layout Tab - Standard Window Page Page Layout Tab - Booklet Window Page Page Layout Tab - Multiple Pages per Sheet Window Page Effect Tab Effect Tab for PCL5c and PCL6 Effect Tab for PS3 Page Add/Edit Watermark PostScript Settings Image Quality Tab For PCL5c Printer Driver Page For PCL6 Printer Driver For PS3 Printer Driver Page Font Tab Page Configuration Tab Configuration Tab for e-STUDIO4511 Series and e-STUDIO450 Series Configuration Tab for e-STUDIO280 Series Page Page Printing with Extended Print Functionality Printing Various Print Job Types Page 1. 3. 4. 1. 2. Page Page Page 1. Page 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 1. 2. drop down box. 3. enter a width in the Center Margin field. 4. 5. 6. 7. 8. 9. 1. tab. 2. sheet at the Number of pages per Sheet drop down box. 3. 4. 5. Page Page 7. 8. 9. 1. 2. Page 1. 2. Page Page Page Print Options for Page Setup Dialog on Mac OS 8.6/9.x Page Attributes Print Options for Print Dialog on Mac OS 8.6/9.x General Background Printing Color Matching Cover Page Font Settings Job Logging Layout Page Finishing Options Page Page Printing Modes Booklet Mode Options Watermark Options Quality Page Printing from Application on Mac OS X 10.2.4 or later How to Print from Mac OS X 10.2.4 or later Setting Options and Printing from Macintosh Computers Printing from Macintosh applications 1. the application. Page Page Attributes Print Options for Print Dialog on Mac OS X 10.2.4 or later Copies & Pages Layout Page Duplex Output Options Scheduler Paper Handling Cover Page Error Handling Paper Feed Printer Features Booklet DC (Department Code) DIN (Document ID Number) Finishing Page Page Printing Modes Quality Page Printing from UNIX Printing from an Application Considerations and Limitations Printing using LP Command Generic lp and lptap Options General Options Print Language Color Mode Stapling Output Bin Hole Punching Media Type Paper Source Duplexing Paper Sizes Printing Modes Department Code Smoothing Distinguish Thin Lines Do not Print Blank Pages Toner Save Booklet Modes Page Layout Center Margin Outer Margin Orientation Font Pitch Page Length Pure Black and Pure Gray PCL5e Specific Options Text Wrapping Left Margin Right Margin Top Margin Text Length Banner Page Banner Options Banner Paper Source Banner Media Type PS Specific Options Black Over Print Other Printing Methods FTP Printing Printing a file using the FTP command 1. 2. 3. 4. Page Page Page Monitoring Print Jobs with TopAccessDocMon Features and Functions 1. How to Use TopAccessDocMon Running TopAccessDocMon Starting TopAccessDocMon 2. and click [TOSHIBA e-STUDIO TopAccessDocMon]. Document Monitor Taskbar Menu Configuring TopAccessDocMon Accessing configuration Configuring the Start Up Options Configuring the Notifications Changing the Refresh Rate Changing the refresh rate Finding the Printer Address Monitoring the Printer How to Access the TopAccessDocMon Window Accessing from the Document Monitor Menu 1. 2. Searching for a Printer Finding a printer by searching automatically 1. 2. 3. 4. 1. Page 4. TopAccessDocMon Window Page Checking Device Status Changing Monitoring Devices Adding Devices Page 5. Page 4. [OK]. Configuring Network Discovery Settings Monitoring Queues Deleting print jobs 1. delete. Page Page 3. Event Notification Page When Printing cannot be Performed Page Printer Driver Errors Printer Driver Installation Error Messages Setup Needs to Copy Windows NT Files Client Software CD Now Required File *.DRV on Client CD Count Not Be Found Location Does Not Contain Information About Your Hardware Problem with the Current Printer Setup Printer Driver General Errors Driver Mapped to Wrong Port Command Line Options Not Processed Cannot Remember Document Password Retrieval of Printer Configuration Failed Cannot Print a Job Using SMB Cannot Print a Job as Expected Using PS Printer Driver TopAccessDocMon Errors TopAccessDocMon Error Conditions The Device is Not Responding Cannot View Job in TopAccessDocMon Print Queue Cannot Interpret TopAccessDocMon Messages/Warn- ings/Errors TopAccessDocMon Error Messages TopAccessDocMon Notification Messages TopAccessDocMon Printer Status Messages Page Page Page Page Device Status Indicators Page Page Page Managing Fonts with Font Manager Installing Font Manager is displayed while searching for fonts. Searching Fonts Searching fonts Page Page 6. Internal Fonts List Internal PCL Fonts List Internal PS Fonts List

Toshiba - page 351

Models: e-Studio 350 200L 230 230L 280 3511