Manuals / Toshiba / Computer Equipment / All in One Printer

Toshiba 230L, 200L, 280, 3511, e-Studio 350 manual Troubleshooting

Models: 3511 280 230 200L e-Studio 350 230L

1 382

Download 382 pages 23.42 Kb

Troubleshooting Install Changing the Default Values Device Status Indicators Configuring the Print Queue Problem Description Starting TopAccessDocMon Setting Up Print Options Printing using LP Command Setting the Department Code

Page 351

5. TROUBLESHOOTING

Printing Guide — 5. Troubleshooting

351

Page 350 Page 352

Image 351

Toshiba 230L, 200L, 280, 3511, e-Studio 350 manual Troubleshooting

Page 350 Page 352

Related manuals

Manual 320 pages 15.7 Kb

Manual 334 pages 22.17 Kb

Manual 313 pages 2.5 Kb

Manual 106 pages 10.53 Kb

Manual 318 pages 25.04 Kb

Manual 316 pages 37.28 Kb

Related pages All Troubleshooting page Troubleshooting for HP Designget AG5234 Rev. 7 Troubleshooting for Telex 2.1 Multimedia Speaker System Troubleshooting Paper Feed Operations for HP 400 Troubleshooting for PSC PowerScan RF Troubleshooting for HP D6100 Troubleshooting for Samsung VR20J9010UG/SP Troubleshooting for Alcatel 3000G Troubleshooting and information code for Samsung MS23K3513AK/OL Troubleshooting for Alcatel 4033 Troubleshooting for Brother NX 400 Cosa fare se la spia della spina del frigorifero Samsung è accesa?

Contents

Printing Guide Software License Agreement Government Restricted Rights Trademarks and Copyright About This Guide ConventionsAbout Other Manuals Table of Contents 169 203 271 309 Monitoring Print Jobs 327 Troubleshooting 351 375 Appendix 367 Printing Guide Table of Contents Overview For e-STUDIO450 Series and e-STUDIO280 Series Features and Functions For Windows About the Client CD-ROM For Unix For Macintosh Installing Client Software When TopAccessDocMon Has Been Installed Planning for InstallationBefore Installing Client Software When GL-DocMon Has Been Installed System Requirements Types of Printer Drivers Parallel Port Connection About Installation Procedure Local Area Network over TCP/IP USB Connection LPR Printing Internet Connection Using Peer-to-Peer Utility Novell Printing Insert the Client1 CD-ROM into the CD-ROM drive Installing the Client Software for Parallel PrintingInstallation for Parallel Printing Using the Installer Installing the client software for parallel printing Select your language and click OK Click NextClick Yes Select Custom and click Next Check the software that you want to install and click Next Select Port dialog box appears Select Program Folder screen is displayed Installation is completed Installation for Parallel Printing by Plug and Play Browse for Folder dialog box appears Click Next Change the name if desired and click Next Select Yes to print a test page and click Finish Click Finish Installation is completed Select only Specify a location and click Next Click OK Click Browse Check Next Insert the Client1 CD-ROM into the CD-ROM drive Click Next Installation for Parallel Printing by Add Printer Wizard Click Next Select Local printer and click Next Double-click the Add Printer icon Click Have Disk Page Windows NT Select My Computer and click Next Select LPT1 and click Next Click Cancel Page Windows 2000/XP/Server Select whether this printer is shared or not, and click Next Printers folder is opened Install From Disk dialog box appears Click Browse Select whether this printer is shared or not, and click Next Select Yes to print a test page and click Next Click Finish Installing the Client Software for USB Printing Connect the USB cable to this equipment and your computer Installation for USB Printing by Plug and Play Browse for Folder dialog box appears It starts copying files Click Finish Check only the Specify a location check box and click Browse Click Next Change the name if desired and click Next Click Finish Installation is completed Select only Specify a location and click Next Click Browse Click OK Check Next Click Finish Installation is completed Insert the Client1 CD-ROM into the CD-ROM drive Click Next Installation for LPR Printing Using the Installer Installing the Client Software for LPR Printing Display the Ports tab and click Add Port Click Close to close the Printer Ports dialog box Select LPR Port and click New Port Before Using the Printer Driver Select Standard TCP/IP Port and click New Port Printing Guide Installing Client Software for Windows Select Custom and click Settings Click Next Click Finish Installation for LPR Printing by Add Printer Wizard Select My Computer and click Next Click Add Port Click Browse Click Cancel Page Select whether this printer is shared or not, and click Next Double-click the Add Printer icon Add Standard TCP/IP Printer Port Wizard dialog box appears Select Custom and click Settings Printing Guide Installing Client Software for Windows Click Next Click Finish Click Have Disk Click Browse Page Installation is completed Installing the Client Software for SMB Printing Installation for SMB Printing Using the InstallerInstalling the client software for SMB printing Select your language and click OK Select Custom and click Next Select Port dialog box appears Click Browse Click Next Using the Discovery Functions to Specify the SMB Port Click Start Discovery Searching the equipment automatically Click Discovery Select the equipment that you want to connect and click OK TopAccessDocMon Local Discovery dialog box appears Enter each item to specify the printer address and click OK Click Manual Selection Installation for SMB Printing by Point and Print Printers dialog box appears 102 Printing Guide Installing Client Software for Windows Before Using the Printer Driver Installation for SMB Printing by Add Printer Wizard Click Yes Printer driver is installedInstall the printer driver by Add Printer Wizard Printing Guide Installing Client Software for Windows 105 Enter \\NetBIOS Name\print in the field and click OK Display the Details tab and click Add PortSelect Other and Local Port, and click OK Click OK to save settings Windows NT Select Local Port and click New Port Select My Computer and click Next Click Add Port Printing Guide Installing Client Software for Windows 109 110 Printing Guide Installing Client Software for Windows Page 112 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 113 114 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 115 Click OK Select the printer driver and click Next Printing Guide Installing Client Software for Windows 117 Installation and Configuration of Peer-to-Peer Utility Installing the Client Software for Peer-to-Peer Printing InstallShield Wizard dialog box appears Click Install Continue to set up the peer-to-peer port Configuring the peer-to-peer port by searching a printer Printing Guide Installing Client Software for Windows 123 Add Printer dialog box appears Click Add Enter the items described blow Display the Details tab Installation for IPP Printing by Add Printer Wizard Installing the Client Software for IPP Printing Double-click the Add Printers icon Connect to Printer dialog box appears Click OK Click Have Disk Click OK Select the printer driver and click OK Printer driver is installed Installing the Client Software for Novell Printing „ Windows 2000/XP/Server Installation for Novell Printing Using the Installer„ Windows 98/ME „ Windows NT 134 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 135 136 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 137 \\NetWare file server name\queue name Printing Guide Installing Client Software for Windows 139 Installation for Novell Printing by Point and Print Printing Guide Installing Client Software for Windows 141 Select whether printing MS-DOS-based programs and click Next Printing Guide Installing Client Software for Windows 143 144 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 145 146 Printing Guide Installing Client Software for Windows Page Installation for Novell Printing by Add Printer Wizard Printing Guide Installing Client Software for Windows 149 150 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 151 152 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 153 154 Printing Guide Installing Client Software for Windows Page 156 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 157 158 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 159 160 Printing Guide Installing Client Software for Windows Printing Guide Installing Client Software for Windows 161 When Installed Using the Installer Uninstalling the Client1 Software Uninstalling all Client1 Software Select Remove and click Next Click OK Click Yes to delete the setting files Uninstalling only the components that you want to remove 166 Printing Guide Installing Client Software for Windows Click the File menu and select Server Properties When Installed Using Add Printer Wizard Printer drivers are completely deleted About Client Software for Macintosh Planning for Installation System Requirements Configuring Macintosh LPR printing Configuring the Printer on Mac OS 8.6/9.x Select the PPD file for the equipment and click Select Start the Desktop Printer Utility Click Change... in the LPR Printer Selection area Click the Printing menu and select Change Setup Enter the Desktop Printer name and click SaveDouble-click the desktop printer icon that you created Click Apple menu and select Chooser Click OK Configuring Macintosh AppleTalk printing Select the PPD file for the equipment and click Select Close the Chooser Dialog box Installing the Printer on Mac OS X 10.2.4 or later Configuring the Printer on Mac OS 178 Printing Guide Installing Client Software for Macintosh Select Other... at the Printer Model drop down box Continue the procedure to configure the installable options 180 Printing Guide Installing Client Software for Macintosh Printing Guide Installing Client Software for Macintosh 181 Select Installable Options in the drop down menu Configuring the Installable Options Set the following options Click Apply Changes and close the window About Client Software for Unix Installing Client Software for Unix Enter the following command and check the output Installing the Printer on Unix Installing the Unix Filters Change to the root directory Enter the following command Configuring the Print Queue Creating a Print Queue Using est4511add/estbwadd Save the file Enter the following commandCreating a Print Queue Manually Enter the following command chown lplp queue name.conf Creating a print queue manually on IBX AIX Ls /opt/toshiba/tap/interface If the above file exists, enter the following command Changing the Default Values Deleting a Print Queue Using est4511rm/estbwrm Deleting the Print QueueDeleting a Print Queue Manually Enter the following command lpadmin -x queue name Installing the Cups Click the Manage Printers link When using the Red Hat Linux, enter the following commandClick OK Enter the following command Select Cups and click OK Printing Guide Installing Client Software for Unix 197 Installing the Client Software from TopAccess Other Installation Procedures Click the File Name link that you want to download Click the Macintosh PPD Files link Installing Client Software for Macintosh Click the Unix Filters link 202 Printing Guide Other Installation Procedures Printing Configuring the Options Before Using the Printer Driver Setting the configuration tab manually Configuring the Options Manually Display the Configuration tab and set the following options Setting the configuration tab using Snmp communication Setting the Department Code Printing Guide Printing from Windows 209 Copying the PPD File for Windows Printing from Application Considerations and Limitations How to Print Setting Up Print Options Setting Initial Values of Print Options How to Setup Click Save As... at the Profile group Configure the print options on each tabSetting profile is saved Saving profile Click Yes to delete the selected profile Print Options Printer NameMenu Tabs Profile Restore DefaultsCancel Preview window Setup Tab Original Paper SizeFor e-STUDIO4511 Series For Letter Tab Manual ScalePrint Paper Size „ Primary Tab Dialog Tab Manufacturer Unit Paper SourcePaper Type Copy Handling For e-STUDIO4511 Series and e-STUDIO450 SeriesOrientation Number of Copies Staple 12 2-Sided Printing Hole Punch Print Job Tab Normal PrintScheduled Print Store to e-Filing Private PrintProof Print Print to Overlay File Department Layout Tab Standard Window Use Back Cover Use Front CoverSource Print Style Pages Insert Printing Guide Printing from Windows 229 Output Document Layout Select the booklet size to be made Layout Tab Booklet WindowInterleave Pages Duplicate Staple Down the Center Center MarginOuter Margin Units 232 Printing Guide Printing from Windows Layout Tab Multiple Pages per Sheet Window Number of pages per sheetDraw Border Around Pages 234 Printing Guide Printing from Windows Watermark Effect Tab Print on first page only AddEdit Delete Center Watermark PostScript SettingsDo not Print Blank Position Solid Print Error InformationFont Size Angle Halftone ResolutionImage Quality Tab Image Quality Type Distinguish Thin Lines BrightnessSaturation Smoothing For PCL6 Printer Driver For PS3 Printer Driver Pure Black Black Over Print TrueType Options Font Tab Run Font Manager Substitution Table Edit Pedestal Configuration Tab Upper Drawer/Paper Type FinisherHole Punch Unit Auto Duplexer Memory Enable Snmp CommunicationUpdate Now Update Automatically Printing Scheduled Print Jobs Printing with Extended Print FunctionalityPrinting Various Print Job Types About Tab Printing Private Print Jobs Creating An Overlay File Printing Proof Print Jobs Document is saved as an overly file Storing to e-Filing Sort Printing Printing with Various Layout and Finishing Options Output in a different direction for each copy Output with grouping of each page within a set Printing Color Document in Gray scale Enlarge/Reduce Printing You can staple and punch the paper Printing on Both Sides of a Sheet Printing or Inserting Sheets from Different Paper Sources Interleaving Pages Creating a booklet Display the Booklet window of Layout tab Printing Booklets Printing Guide Printing from Windows 261 Print job is printed as a booklet Printing Several Reduced Pages per Sheet 264 Printing Guide Printing from Windows Using Watermarks Enter the font size in the Font Size field Enter the watermark text in the Caption field Click OK to save the watermark settings Print job is printed with the overlay image Printing on a Tab Paper Primary Tab Dialog dialog box appears How to Print from Mac OS 8.6 or Printing from an Application on Mac OS 8.6 toSelecting the Printer in the Chooser Click Print to print a document Setting Options and Printing from Macintosh Computers Paper Print Options for Page Setup Dialog on Mac OS 8.6/9.xAttributes Format for Copies Print Options for Print Dialog on Mac OS 8.6/9.xGeneral Scale Background Printing PrintPrint Time Cover Color Matching Job Logging Font Settings Job Documentation Folder If there is PostScript errorLayout Job Documentation Binding Layout directionBorder Print on Both Sides Finishing Options Printing Guide Printing from Macintosh 281 282 Printing Guide Printing from Macintosh Printing Modes Print Mode Booklet Page Size Booklet Mode OptionsDepartment Code Do not Print Blank Pages Watermark Options Quality Pure Black & Gray Color Resolution Type Printing from Application on Mac OS X 10.2.4 or later How to Print from Mac OS X 10.2.4 or later Printing Guide Printing from Macintosh 289 Paper Size Copies & Pages Print Options for Print Dialog on Mac OS X 10.2.4 or later 292 Printing Guide Printing from Macintosh Two Sided Printing Duplex Format Output OptionsScheduler Save as File Paper Handling PriorityReverse page order Billing Info Cover Page Type Paper Feed Error Handling Printer Features Remaining fromLeft to Right Page Layout Department Code DC Digit DC Department Code DIN Document ID Number Finishing Printing Guide Printing from Macintosh 303 304 Printing Guide Printing from Macintosh Printing Modes Department Code DC On Quality Printing Guide Printing from Macintosh 307 Check this to print in the toner save mode Copies Printing using LP CommandPrinting from an Application Generic lp and lptap Options Stapling Color ModeGeneral Options Print Language Printing Guide Printing from Unix 311 Output Bin Media Type Hole Punching Paper Source DuplexingPaper Sizes Ldwide Department Code SmoothingDistinguish Thin Lines Do not Print Blank Pages Toner SaveBooklet Modes Printing Guide Printing from Unix 317 Portrait Print the document in portrait orientation Center MarginOuter Margin Orientation Landscape Print the document in landscape orientation Font PitchLength Pure Black and Pure Gray Right Margin PCL5e Specific OptionsText Wrapping Left Margin Set the top margin to value lines Top MarginText Length Banner Banner Options Black Over Print PS Specific Options FTP Printing Printing a file using the FTP command File is sent to this equipment and spooled in the queue Type the following command and press the Enter keyPrinting a file using the email client Email Printing 326 Printing Guide Other Printing Methods Monitoring Print Jobs Click the Start menu Features and FunctionsHow to Use TopAccessDocMon Running TopAccessDocMon Starting TopAccessDocMon Document Monitor Taskbar Menu Configuring TopAccessDocMon Run the document monitor when starting Windows Accessing configurationConfiguring the Start Up Options Configuring the Notifications Changing the Refresh Rate MethodItem/Refresh Rate Change Rate Document NotificationPrinter Status Finding the Printer Address Accessing from the Document Monitor Menu TopAccessDocMon window appears Accessing from the Printers File Menu Click Start Discovery to begin the process Searching for a Printer TopAccessDocMon Local Discovery dialog box appears Click Manual Selection Devices Configuring Discovery Settings TopAccessDocMon Window Network Enable IPX/SPX SearchNetwork Enable TCP/IP Search Page Printer Icon Checking Device StatusStatus Connection Status Adding Devices Changing Monitoring Devices TopAccessDocMon Network Discovery dialog box appears Selected printer is added to the Monitoring Device list Enter each item to specify the printer address Devices Find All Devices on the Network Devices Find Toshiba Devices Monitoring Queues Enter the number of copies and click OK Click Document menu and select Cancel Selected scheduled print job is immediately printed Enter the 5-digit department code and click OK Event Notification Troubleshooting Check Error Code Cause Corrective ActionCheck Yes For Instruction, Go To End Printing Guide When Printing cannot be Performed 353 Location Does Not Contain Information About Your Hardware Problem DescriptionClient Software CD Now Required File *.DRV on Client CD Count Not Be Found Problem with the Current Printer Setup Printer Driver General Errors Driver Mapped to Wrong PortCommand Line Options Not Processed Cannot Print a Job as Expected Using PS Printer Driver Cannot Remember Document PasswordRetrieval of Printer Configuration Failed Cannot Print a Job Using SMB TopAccessDocMon Error Conditions Device is Not Responding Cannot View Job in TopAccessDocMon Print QueueCannot Interpret TopAccessDocMon Messages/Warn- ings/Errors To the Operator’s Manual for Basic Function or consult your Message Description Status Details Description TopAccessDocMon Printer Status Messages 360 Printing Guide TopAccessDocMon Errors Printing Guide TopAccessDocMon Errors 361 Tor’s Manual for Basic Function for instruc Refer to the Operator’s Manual for Basic Device Status Indicators Printing Guide TopAccessDocMon Errors 365 366 Printing Guide TopAccessDocMon Errors Appendix Installing Font Manager Searching FontsSelect which drive you want to search for fonts Searched fonts are displayed at the Available Font list Installing Fonts in WindowsUninstalling Fonts in Windows Removing Fonts from the Computer Displaying Font Preview Creating a Font GroupSource files of the fonts are deleted from the hard drive Inverting the alphabetical Order Sorting Fonts in the ListSorting by Name Sorting by Font Type Internal PCL Fonts List Internal Fonts List Internal PS Fonts List 374 Printing Guide Internal Fonts List Index Index Mac OS 8.6 or 9.x Layout Unix Stapling Use Black for All Text FC-3511/4511 DP-3520/4520 DP-2320/2820 OME030033E0 Multifunctional Digital Systems

Top Page Image Contents