Technical Support | AMX Wireless Touch Panels (Wave Server) instruction

•If you are having a problem with hardware ⎯ identify the equipment/

firmware version you are using, what you were doing when the problem occurred, and any troubleshooting you've tried (if any).

•If your problem is with a software program ⎯ identify the program you

are using and the version number, the operating system on your PC, what you were doing when the problem occurred, and any troubleshooting you've tried (if any).

Figure 239 lists the contact numbers for Technical Support

Figure 239

Technical Support

Technical Support
	Telephone	Fax

U.S. and Canada (Dallas Office)	800-932-6993	972-907-6214
U.S. East Coast region (Philadelphia office)	800-462-6946	215-643-2808
		215-657-8799
Technical Support BBS	972-907-2884	bbs.AMX.com

ViewPoint Wireless Touch Panels

Contacting Sales and Technical Support

181

Image 191

AMX Wireless Touch Panels (Wave Server) instruction manual Lists the contact numbers for Technical Support

Contents

ViewPoint Page Limited Warranty and Disclaimer Page Table of Contents Designing Touch Panel Pages Rssi Touch Panel Program Reference Rssi 161 133 183 169173 179 ViewPoint Models Overview Features What’s New What’s in this Manual Introduction Application Connections, Cleaning, Charging Multiple ViewPoints in an Installation Connectors ViewPoint Rechargeable Battery Cleaning the Touch Overlay VPA-CHG FastCycle Battery Charger for VPA-BP Power SupplyPage ViewPort Docking Station Rear view Battery Charging Installation Touch Panel Basics General Buttons Touch Panel PagesStandard Buttons Keypad buttons Adjustment buttonsSelection buttons Information buttons Operation bars Decision buttonsStatus buttons Touch to Continue buttons Touch Panel Basics Activating the Edit button Designing Touch Panel Pages Firmware version ViewPoint Wireless Touch Panels Designing Touch Panel Pages Main page with Edit button Adding a Creating a Setting the page color Adding a button Creating a Button Resizing a button Button Properties Setting the button properties Setting the button border Setting the button type Setting the channel code Setting the variable text code Setting the page flip Color palette appears Setting the button colors for channel-off conditions Adding text to a button Adding an icon to a button Adding a bitmap to a button Bitmaps menu example Using TPDesign3 to Download Bitmaps, Icons, and Fonts Sample Download To Panel dialog box Actions tab Creating an IR Macro Button Button Properties for External Pushbuttons Device Pulse command Wait command VCR IR codes and functions What happens when the example macro executes Adding a joystick to a Creating a Joystick Setting the joystick properties Button Properties page for Joysticks Setting the level code Color palette VPT-GS will display gray shades for selection Creating a Bargraph Adding a bargraph to a Setting the bargraph properties Setting the level code Linking the New Page to the Main Active page button Flip Type button Flip to Page button Flip buttons Exiting Edit Mode Setup ViewPoint Wireless Touch Panels Designing Touch Panel Pages Designing Touch Panel Pages Touch Panel Program Reference Setup Beep Display timer Set time and date Double beep AXlink, output resolution, vX.XX, and serial numberSetting brightness Protected setup Show palette Wireless status optional WAV-PK Waves Rechargeable battery in the SMT-PK Wireless status optional SMT-PK Wireless settings for VPT-CP and VPT-GS Wireless Status for VPW-CP and VPW-GS Network Eff Wave-Pak not lockedModule version Server version Server devices Protected SetupDevice range Device base Baud Device used Setup passwordPower up Auto assign Wake up message Calibrate PasswordPower up message Press the System page button to open the System page Figure SystemPage More Editor Function show TrackingSleep message Light Panel Wireless Settings for VPW-CP and VPW-GS Wireless settings optional SMT-PKM Optional SMT-PKM Edit buttonPage Add Edit Bar Button Menu Options Resize Copy imageMove Text/image Delete Text/Image Char Caps SET Text Alignment Sets the text alignment on a button Properties Name Style Border names and styles Protected Setup Page Device Light Panel Button Option General menu Touch Panel Program Reference Touch Panel Program Reference Flip Previous Appears in the String button. Press Abort to close the menu Paste Save defaultSave Button Types Set defaultPut on top Properties Page Button Types General Button Properties page for a General button Blink Select a popup page to close Joystick Page Vertical Bargraph Horizontal Bargraph Bargraph Display Sets the bargraph as a vertical indicator for Brightness 110 Touch Panel Program Reference Time Date Keypad Keyboard Setup Video Setup Video Joystick Video WindowPage RGB Setup Protected Properties Page External Buttons External buttons 122 Touch Panel Program Reference Setting external button properties Menu Options Copy Color Rename Popup on Go to Popup on menu Popup off Snap grid Move edit Edit Bar Quit Editor option Page 132 Touch Panel Program Reference PC to ViewPoint Connections Axcess Programming Programming the ViewPoint Axcess Programming Changes Affected SendCommands System SendCommands System SendCommands Sendcommand TP,CONT-12 Sendcommand TP,AKEYRSendcommand TP,BEEP Sendcommand TP,BRIT-5 Dbeep Sendcommand TP,DBEEPSendcommand TP,PAGE-MAIN Sendcommand TP,PKEYP-1988 Sendcommand TP,SETUP Qbeep Reset Setup SleepSendcommand TP,QBEEP Sendcommand TP,RESET Definevariable Sendcommand TP,TPAGEOFFSendcommand TP,TPAGEON Definedevice Tpageoff Tpageon System SendCommands Sendcommand TP,ZAP Sendcommand TP,WAKESendcommand TP,XMTO Sendcommand TP,XMRT Colors and programming numbers Colors/Shades of Gray and Programming NumbersFont Styles and Programming Numbers Border Styles and Programming Numbers Sendcommand TP,@CBN,2,78 Shorthand Send CommandsShorthand SendCommands Sendcommand TP,@CBF,1,0 Sendcommand TP,@CFN’,1,30 Sendcommand TP,@CFF,1,72 Sendcommand TP,@IDP Sendcommand TP,@CTF,1,48Sendcommand TP,@CTN’,1,72 Sendcommand TP,@IDF Shorthand SendCommands Sendcommand TP,@PWD-1988 Sendcommand TP,@PPX-POP VCR2 Color SendCommands Color/Gray Scale SendCommands Sendcommand TP,CFOFF1-72 Sendcommand TP,CBOFF1-0Sendcommand TP,CBON1-48 Sendcommand TP,CTON1-72 Sendcommand TP,CFON1-48Sendcommand TP,CPAGE48-MAIN Sendcommand TP,CTOFF1-48 Sendcommand TP,BTON,128 Variable Text Send CommandsVariable text SendCommands Sendcommand TP,BTOF,255 Sendcommand TP,FONT,1-6 Sendcommand TP,!C,1,6,6,VCR PlaySendcommand TP,!F,1,6 Sendcommand TP,TEXT2-VCRPLAY Shorthand Variable Text CommandsSendcommand TP,ICON,25-6 Sendcommand TP,!T,1,VCR Play Shorthand variable text commands Sendcommand TP, @FON,56,32 Sendcommand TP,@ENA,128,1 Sendcommand TP,@SHO,128,0 Sendcommand TP,@ICO,16,12Sendcommand TP, @JUS,9,5 Sendcommand TP,@TXT,2,VCRPLAY Buttons String Commands $SL Button Macro CommandsButtons string commands Macro Commands 160 Axcess Programming Loading Infrared IR Files Pathway to IR Library Database List IR Library Files listing Loading an IR File Communications settings Creating Database Irlib Database DCU IR Memory Check Device reports 168 Loading Infrared IR Files Upgrading the Firmware Downloading the Firmware Configuration Firmware Page ViewPoint specifications Specifications VPT-CP/VPW-CP VPA-BP ViewPoint Rechargeable Battery specifications VPA-BP ViewPoint Rechargeable Battery VPA-CHG Fast-Cycle Battery Charger for VPA-BP VPA-CHG Fast-Cycle Battery Charger for VPA-BP Specifications ViewPort Docking Station specifications Sales and Support Teams Sales and Technical Support Teams AMX International Offices AMX International OfficesTechnical Support Other AMX contacts Technical Support Lists the contact numbers for Technical Support 182 Contacting Sales and Technical Support Index 153 LEVEL-DEV LEVEL-NUM VAR TEXT-CHAN VAR TEXT-DEV VPA-CHG Forestgate Drive 972/644-3048 800/222-0193 Dallas, Texas USA