Bosch Appliances A5 installation manual Fault Indication/Correction, Fault Possible Cause Remedy

Installation Manual for DiBos Video System

8 Fault Indication/Correction

This section contains notes on faults that may occur when first starting up or during operation.

If you cannot determine the cause of the fault, please contact ”Product Service Video” of the video system manufacturer.

Fault	Possible Cause	Remedy
Next to the symbols for the	The grabber driver has not	Restart the driver, replace
grabber’s inputs and out-	started, the grabber card or	the grabber card or check
puts, a “?” appears.	the signal connector is	the signal connector.
	faulty.
All SecSys inputs are lon-	Interface malfunction with	Correct interface malfunc-
ger than 10 s in alarm	SecSys.	tion.
state.
Message ”Hardlock not	Hardlock (dongle) missing	Insert hardlock or add fea-
found”	or feature is not enabled.	ture.
Fault indicator, error mes-
sage
– Video signal of a camera	–	– Check video signal
missing
– Alarm memory (tee–off)	–	– Manually delete alarm
is full		images
– Hard disk is full	– 50 MB or more not avail-	– Connect external hard
	able on any drive	disks or check program-
		ming
– Images cannot be writ-	– Images are written in too	– Adjust Recording
ten	many archives
Software feature is not	Check that the hardlock	Enable hardlock is visible
functioning	has been enabled	in the ”?” –> ”About” menu
The external hard disks are	– Terminator missing	– Insert terminator
not being detected by the
	– The hard disk ID has	– Assign the hard disk IDs
system
	been assigned twice	in ascending order
	– The hard disks are not	– Use the hard disk man-
	formatted	ager to format the hard
		disks in NTFS.

No ISDN connection

–The connection pass- word of the transmitter and the receiver are not the same

–Check the connection password

– Incorrect protocol set

–Select the correct proto- col (EURO–ISDN) via an ISDN–PCI Setup.

610–4.998.137.176 – 130 – A5/11–2004