Customer Support and Service | Bosch Appliances VG5 800 SERIES

AutoDome 800 Series HD PTZ CameraSafety en 13

1.4	Customer Support and Service

If this unit needs service, contact the nearest Bosch Security Systems Service Center for authorization to return and shipping instructions.

Service Centers

USA

Telephone: 800-366-2283 or 585-340-4162

Fax: 800-366-1329

Email: cctv.repair@us.bosch.com

Customer Service

Telephone: 888-289-0096

Fax: 585-223-9180

Email: security.sales@us.bosch.com

Technical Support

Telephone: 800-326-1450

Fax: 585-223-3508 or 717-735-6560

Email: technical.support@us.bosch.com

Repair Center

Telephone: 585-421-4220

Fax: 585-223-9180 or 717-735-6561

Email: security.repair@us.bosch.com

Canada

Telephone: 514-738-2434

Fax: 514-738-8480

Europe, Middle East & Asia Pacific Region

Telephone: 44 (0) 1495 274558

Fax: 44 (0) 1495 274280

Email: rmahelpdesk@solectron.com

More information

For additional information, please contact your Bosch Security Systems representative or visit our web site at www.boschsecurity.com

Bosch Security Systems, Inc.

Installation Manual

F.01U.273.797 5.0 2012.08

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Bosch Appliances VG5 800 SERIES installation manual Customer Support and Service

Contents

AutoDome 800 Series HD PTZ Camera Page Table of Contents Using the AutoDome 800 Series Alarms and Relay ConnectionsConfiguring the AutoDome 800 Series Bvip Firmware Updates 115 Bubble Handling and Cleaning 113 Keyboard Commands by Number 116 Index 117 Important Safety Instructions 1Safety En Safety AutoDome 800 Series HD PTZ Camera Important Notices Safety PrecautionsCoax grounding En Safety AutoDome 800 Series HD PTZ Camera Informations FCC ET Ices commercial applications Selv Copyright DisclaimerTrademarks Customer Support and Service Parts List Installing the Pendant Arm Wall, Corner, and MastPole Mounts Unpacking Description Pre-installation ChecklistTools Required Mount Power Supply Box Pendant Arm Power Supply Box Route Wires and Attach Connectors Alarm and relay connectors Pin Alarm Output Flying Lead Pin Alarm Input Flying Lead Transformer 115/230VAC Models 1Power Supply Box Connections Connector Pin Route Power through Intermediate Power Supply Box P101 P107 VG4-PA0 Power Supply Box 6Attach Pendant Arm to Power Supply Box Pendant Arm to Power Box Hinge Alignment 7Make Connections in Power Supply Box Alarm Inputs Alarm Outputs Relays Grounding Strap Control/Audio Coax Video VAC Power Ethernet VideoControl 11 Optional Fiber Optic Module For a Corner installation Installing the VG4-A-ARMPLATEFor a Mast or pole installation Attach the Pendant Arm to the Mounting Plate Route and Connect Wires to a Power Supply Box 13 Pendant Arm Cables Cable 14 Mounting Plate Inside Detail Ref. DescriptionPage 15 Attach Pendant to Arm Attach Pendant to Arm and TightenPage VGA-ROOF-MOUNT Installing Roof Parapet and Pipe Mounts 3Mount Power Supply Box Pre-installation Check List Wall Mount Power Supply with Optional Trim Skirt 1Attach Cover Door Align Cover Door Hinge to Power Box VG4-A-PSU1 or VG4-A-PSU2 Power Supply Box 4Route Wires and Attach Connectors BNC Pipe Interface Board 2Wiring the Fiber Optic Model 1Wiring the Power Supply Box HTR Dome 3Power Supply Box Connections VGA-A-9230 Parapet Roof Mount Installing the VG4-A-9230 Roof Parapet Mount Parapet Wall Mount Bracket and Roof Mount Plate End Cap with O-ring Pipe Mount 6Installing the VG4-A-9543 Pipe Mount 10 Pipe Interface Board Connections Wire the Pipe Interface Board Description Connector Wire Gauge Pin Connecting Wires to the Pipe Interface Board 11 Alarm and Relay Connector Plugs 13 Pendant to Roof / Pipe Mount Attachment Attach Pendant to Pipe and TightenPage Power Cable and Wire StandardsWire Distance Guide for Pendant Video and Control Cables Wire Specifications Audio Line Input SpecificationsAudio Cables Audio Connections AutoDome 800 Series HD PTZ CameraCable and Wire Standards en Alarm Inputs Alarms and Relay ConnectionsConnecting Alarms inputs 1 or Connecting a Normally Open Alarm AutoDome Programmed N.C Configuring an Open Collector Output Overview of Features Using the AutoDome 800 SeriesSystem Requirements Connecting the AutoDome 800 Series to the PC AutoDome 800 Series System Configuration Configuring the AutoDome 800 Series Camera Using the Configuration Manager Changing the Network SettingsUsing the AutoDome 800 Series Web Server 1Intelligent Tracking Operation Configuring Intelligent Tracking Guidelines for Implementing Intelligent Tracking 6The Livepage Protected AutoDome 800 Series Maximum Number of ConnectionsProtected Network Image Selection Triggering Relay Digital I/OSystem Log / Event Log To Enter a Keyboard Control Command 1Entering a Keyboard Control CommandTo Set a Preset Shot Aux Control Tab Using Special Functions Using Intelligent TrackingTo View a Preset Shot Recording Video Sequences Saving SnapshotsProcessor Load Page Controlling playback RecordingsPage Basic Mode Device Access Configuring the AutoDome 800 Series Basic Mode Date/Time Basic Mode Encoder Basic Mode Network 6Basic Mode Recording Basic Mode AudioIsdn 2B Audio Advanced Mode General Basic Mode System OverviewPassword Identification Date format Date/TimeDevice date/Device time Device time zone Camera name stamping Display StampingTime stamping Advanced Mode Web Interface Appearance Livepage Functions Logging Advanced Mode Camera Installer Menu Installation Manual Profile name Video resolutionTarget data rate Maximum data rate Encoder Streams MP SD 264 BP+ bit-rate-limitedProperty Preview Privacy Masks Camera SettingsWhite Balance Red Gain Shutter ModeBlue Gain Gain Control Lens Settings PTZ Settings Autopan Right Limit DiagnosticsTilt Up Limit Tilt Limits Sectors Preposition and ToursTo define and edit an individual scene To define a preposition tour Logs MiscellaneousAudio Pixel Counter Advanced Mode Recording Storage Management Not active Recording ProfilesFormatting Storage Media Deactivating Storage Media Post-alarm Time Pre-alarm TimePost-alarm profile Alarm input / Motion alarm / Video loss alarm Recording Schedule Retention TimeRetention time Holidays Recording Status Advanced Mode Alarm Alarm Connections Remote port Video transmissionVideo output Decoder 40 VCA VCA configurationAuto-connect VCA Profiles Analysis type Alarm statusMotion detector MOTION+ only Sensitivity MOTION+ only Debounce time 1 s MOTION+ only Trigger delay sSelect Area MOTION+ only Tamper detection Scene too dark Scene too brightScene too noisy Reference Check Audio alarm Audio AlarmSignal Ranges Name Alarm E-Mail Alarm Rules Alarm Task Editor Operating Mode Advanced Mode Interfaces Alarm InputsRelay Idle State 49.1 IPv4 Advanced Mode Network Network AccessRelay Name Trigger Relay 49.2 IPv6 Detailed Settings Enable DynDNS Interface mode ETHRCP+ port Telnet support Advanced Multicast Quality of ServiceUPnP TCP Port FTP Posting 53 IPv4 Filter Advanced Mode Service MaintenanceEncryption Page System Overview LicensesUpload Download Cleaning Bubble Handling and CleaningCleaning the Bubble Interior Handling Do Not 2Cleaning the Bubble Exterior Beginning the Firmware Update Process Bvip Firmware UpdatesUpgrading the AutoDome 800 Series To .5 Configuring Intelligent Keyboard Commands by Number Index Symbols Jpeg Radius Vidos Page Bosch Security Systems, Inc