Second Edition January Part Number Compaq Computer Corporation
Smart Array 3200 Controller
Reference Guide
Compaq Smart Array 3200 Controller Reference Guide
Contents
Features
Guidelines for Making Changes to Current Installation
About This Guide
Running the System Configuration Utility
Running the Array Configuration Utility
Updating the Firmware
Chapter
Chapter
Installing the Operating System Drivers
Running the Array Configuration Utility continued
Regulatory Compliance Notices
Installing the Operating System Drivers continued
Appendix A
Specifications
Appendix B
Appendix C
Appendix D
Recovering from Drive Failure
Appendix F
Appendix G
Appendix H
POST Error Messages
Appendix
Appendix J
Index
FILENAMES
About This Guide
Text Conventions
xii About This Guide
Symbols in Text
Symbols on Equipment
Getting Help
Compaq Website
Telephone Numbers
xiii
Features
Overview of Features
New Features
Chapter
Other Features
1-2 Features
About the Smart Array 3200 Controller
Smart Array 3200 Controller and Daughterboards
Using the Array Accelerator
1-4 Features
Wide-Ultra2 SCSI Compatibility
Wide-Ultra2 SCSI Technology
Wide-Ultra2 SCSI Benefits
Working with Drive Arrays
The Array Configuration Utility
1-6 Features
Using Fault Tolerance
Expanding or Extending Capacity
1-8 Features
Drive Movement
SCSI Device Support
Operating System Drivers
Chapter
Multiple Smart Array 3200 Controller Installations
Guidelines for Making Changes to Current Installation
2-2 Guidelines for Making Changes to Current Installation
Supported Compaq Hard Drives
Determining the Maximum Storage
Maximum storage capacity factors in a server include
The number of option slots used for other purposes
The number of available internal drive bays
2-4 Guidelines for Making Changes to Current Installation
Expanding or Extending the Capacity of an Array
Changing the Fault Tolerance RAID Level of an Array
Changing the Stripe Size of an Array
4. Restart the System or Restore data
5. Copy the backed-up data into the same logical drive
2-6 Guidelines for Making Changes to Current Installation
Moving Drives
Moving Arrays
NOTE A spare can be added as part of an array during this process
2-8 Guidelines for Making Changes to Current Installation
Utility on the newly configured array
Return to the previous dual-channel controller configuration
2-10 Guidelines for Making Changes to Current Installation
Restoring an Array to Its Original Controller
2-11
Chapter
Updating the Firmware
ROMPaq Diskettes
3-2 Updating the Firmware
Materials Needed
Creating Diskettes
Running Systems ROMPaq
3-4 Updating the Firmware
Running Options ROMPaq
3-6 Updating the Firmware
8. When Options ROMPaq finishes reprogramming Smart Array 3200 Controller ROM, press Enter if you want to reprogram another Compaq option. Repeat steps 4 through
Chapter
Running the System Configuration Utility
System Configuration Utility
System Configuration Diskettes
4-2 Running the System Configuration Utility
Materials Needed
Creating Diskettes
Running the System Configuration Utility
Configuring the Controller
4-4 Running the System Configuration Utility
drive on this controller is the one the server will boot from
Controller Order
Online Recovery Server Status
IMPORTANT Do not create a primary partition on any of the added disks
Configuration Steps
4-6 Running the System Configuration Utility
Chapter
Running the Array Configuration Utility
Write Caching
5-2 Running the Array Configuration Utility
Before You Begin
Starting the Array Configuration Utility
Accessing Online
Configuration Wizards
5-4 Running the Array Configuration Utility
SmartStart and Support Software CD
Getting Help
Configuration Procedures
Procedure-Creating a New Array
Create a New Array
Example-Creating a New Array
5-6 Running the Array Configuration Utility
Step 1 Choose a controller for the array
Step 2 Group physical drives of the same size into an array
5-8 Running the Array Configuration Utility
Figure 5-5. Example Array A
6. Assign both 9.1-GB drives to the array. Click the Done button
5-10 Running the Array Configuration Utility
Step 3 Create logical drives
5-11
7. Click the Done button
Capacity Expansion
Procedure-Expanding Array Capacity
5-12 Running the Array Configuration Utility
Example-Expanding Array Capacity
5-13
5-14 Running the Array Configuration Utility
5-15
Procedure-Extending Array Capacity
Capacity Extension
NOTE You cannot reduce the size of the logical drive from this screen
5-16 Running the Array Configuration Utility
Example-Extending Array Capacity
Procedure-Performing Online RAID
Online Migration
Level Migration and Online Stripe-Size Migration
5-17
Migration
5-18 Running the Array Configuration Utility
Example-Performing Online RAID Level Migration and Online Stripe Size
5-19
Array Configuration Utility Screens
Compaq Array Configuration Utility Screen
Compaq Array Configuration Utility Screen Contents
5-20 Running the Array Configuration Utility
Menu Bar
Controller Selection Box
Figure 5-15. View Configuration list
Logical/Physical Configuration View Box
5-21
5-22 Running the Array Configuration Utility
More Information Button
Drive View Box
Controller Buttons
Array Buttons
Logical Drive Button
5-23
Figure 5-18. Array buttons
Controller Settings Screen
5-24 Running the Array Configuration Utility
Figure 5-21. Create Drive Array screen
Create Drive Array Screen
5-25
5-26 Running the Array Configuration Utility
Create Logical Drive Screen
Logical Drive Extension
5-27
5-28 Running the Array Configuration Utility
Stripe Size Fault Tolerance
Existing Configurations
5-29
Error and Warning Messages
Online RAID Level and Stripe-Size Migration
5-30 Running the Array Configuration Utility
NetWare Online Array Configuration Utility CPQONLIN
Auto-Configuration
Figure 5-24. Logical Configuration View screen
Custom Configuration
5-31
Priority Settings
5-32 Running the Array Configuration Utility
Drive Rebuild, Expand Priority, and Accelerator Ratio
Drive Rebuild
Add or Configure Spare Drives
Accelerator Ratio
Expand an Array
5-33
Failed Drives or Interim Recovery Mode
5-34 Running the Array Configuration Utility
Handling Disk Drive Failures
5-35
Optimizing Array Controller Performance
Using the Compaq Drive Array Optimization Utility CPQDAOPT
5-36 Running the Array Configuration Utility
Using CPQDAOPT on NetWare Servers
5-37
NOTE The following steps are meant as an example
NOTE CLIB.NLM must be v3.11c or later
5-38 Running the Array Configuration Utility
Installing the Operating System Drivers
Chapter
Installation Requirements
6-2 Installing the Operating System Drivers
Novell NetWare 3.2, 4.2, and
Latest Drivers
Creating Novell SSD Diskettes
6-4 Installing the Operating System Drivers
Additional Information
1. Execute README.COM
READ1ST.RDM STORAGE.RDM
NetWare 3.12, 4.2, and 5.0 Driver Installation from Novell SSD
Software Drive Mirroring with NetWare
6-6 Installing the Operating System Drivers
Updating the Compaq Insight Manager Agents
Handling Disk Drive Failures
If you discover a failed drive
6-8 Installing the Operating System Drivers
DOS Partitions and NetWare Fault Tolerance
Recovering a DOS Partition without Hardware Fault Tolerance
SERVER.EXE INSTALL.NLM VREPAIR.NLM MONITOR.NLM CLIB.NLM STREAMS.NLM
7. Set the active partition to the DOS partition you just created
Recovering Drives Configured for NetWare Fault Tolerance
6-10 Installing the Operating System Drivers
6-11
10. Return to the INSTALL.NLM Disk Options menu
6-12 Installing the Operating System Drivers
Recovering Drives Configured for No Fault Tolerance
6-13
6-14 Installing the Operating System Drivers
Materials Needed
Microsoft Windows NT 3.51 and
6-15
6-16 Installing the Operating System Drivers
Creating the Windows NT SSD Diskettes
Additional Information
6-17
2. Open a command prompt, make A the current drive, and type
6-18 Installing the Operating System Drivers
Installation Procedures
Compaq SSD for Windows NT Setup Program Installation Method
6-19
8. Scroll through the Adapter list and select Other
Standard Windows NT Device Driver Installation Methods
Installing the Smart Array Controller Driver During Windows NT
Installation
6-20 Installing the Operating System Drivers
6-21
Installing the Smart Array 3200 Controller Driver
After Windows NT Installation
6-22 Installing the Operating System Drivers
Updating the Smart Array Controller Driver
Removing the Smart Array Controller Driver
6-23
6-24 Installing the Operating System Drivers
Updating the Compaq Insight Manager Agents
SCO OpenServer
6-25
Getting the Driver and Installation Information
6-26 Installing the Operating System Drivers
Creating the EFS Diskettes
Materials Needed
Accessing the Information
Servers Running Compaq SCO OpenServer
Servers Running Non-Compaq SCO OpenServer
6-27
6-28 Installing the Operating System Drivers
SCO UnixWare 2.x and
Getting the Driver and Installation Information
Updating the Compaq Insight Manager Agents
6-29
Accessing the Information
Materials Needed
Creating the EFS Diskettes
6-30 Installing the Operating System Drivers
IBM OS/2 WARP Server Family
Updating the Compaq Insight Manager Agents
Materials Needed
Creating SSD Diskettes
6-31
6-32 Installing the Operating System Drivers
README.1ST WHATSNEW.RDM ADDARRAY.RDM HISTORY.RDM
Additional Information
A\readme
Installing the Driver
6-33
NOTE These rules are not automatically enforced by the Compaq System
6-34 Installing the Operating System Drivers
Controller Ordering
Partitioning
6-35
Booting OS/2 from a Smart Array 3200 Controller
6-36 Installing the Operating System Drivers
Command Line Switches
6-37
Example
Example
Controller Index Configuration Order
6-38 Installing the Operating System Drivers
6-39
BASEDEV=CPQARRAY.ADD /A2 /I
6-40 Installing the Operating System Drivers
Banyan VINES 6.x, 7.x, and
Updating the Compaq Insight Manager Agents
Materials Needed
Creating the Peripheral Adapter Support Software Diskettes
6-41
Installing the Driver
Additional Information
Regulatory Compliance Notices
Appendix A
Federal Communications Commission Notice
Class A Equipment
Class B Equipment
Declaration of Conformity for Products
Marked with the FCC logo - United States Only
A-2 Regulatory Compliance Notices
Canadian Notice Avis Canadien
Modifications
Cables
Class A Equipment
Mouse Compliance Statement
European Union Notice
A-4 Regulatory Compliance Notices
Class B Equipment
Japanese Notice Taiwanese Notice Laser Devices
Laser Safety Warnings
Compliance with CDRH Regulations
Compliance with International Regulations
Laser Product Label
Laser Information
Battery Replacement Notice
Do not attempt to recharge the battery
Do not expose to temperatures higher than 60C
A-8 Regulatory Compliance Notices
Preventing Electrostatic Damage
Electrostatic Discharge
Appendix B
Grounding Methods
B-2 Electrostatic Discharge
Specifications
Table C-1 Smart Array 3200 Controller Specifications
Appendix C
Dimensions
Wide SCSI Connector Pin Assignments
Table C-2 68-Pin Wide SCSI Connector Pin Assignments
C-2 Specifications
Signal
Signal
68-Pin Wide SCSI Connector Pin Assignments continued
Signal
Compaq Smart Array 3200 Controller Reference Guide
Things You Should Know
Appendix D
D-2 Things You Should Know
Smart Array 3200 Controller Option Kit Contents
Table D-1 Option Kit Contents
SCSI Termination
SCSI IDs
D-4 Things You Should Know
In the Smart Array 3200 Controller Installation Guide
SCSI Cabling
SCSI Cable Connectors
Migrating to/from Other Controllers
Table D-2 Migrating to/from Other Controllers
D-6 Things You Should Know
FROM
Appendix E
What is a Drive Array?
Understanding Drive Arrays
E-2 Understanding Drive Arrays
Drive Arrays
Logical Drives
E-4 Understanding Drive Arrays
Data Protection
Fault-Tolerance RAID Options
Drive Array Benefits
Table E-1 RAID Level Characteristics
E-6 Understanding Drive Arrays
Distributed Data Guarding RAID
Data Guarding RAID
E-8 Understanding Drive Arrays
Drive Mirroring RAID
E-10 Understanding Drive Arrays
No Fault Tolerance RAID
Online Spare
E-11
Performance Enhancement
Distributing Data and Data Striping
E-12 Understanding Drive Arrays
Figure E-8. Data striping distributes data across all physical drives
E-13
User Selectable Stripe-Size
Table E-2 Stripe Sizes
E-14 Understanding Drive Arrays
Array Accelerator
Performance
E-15
Data Protection
ECC Memory
Batteries
E-16 Understanding Drive Arrays
E-17
Concurrent I/O Request Servicing
Optimized Request Management
E-18 Understanding Drive Arrays
Adding Storage Capacity
Bus Master Data Transfers
E-19
Daz-9-14.EPS
E-20 Understanding Drive Arrays
E-21
Disk Drive Upgrades
Online Capacity Expansion or Extension
Other Fault-Management Features
E-22 Understanding Drive Arrays
Dynamic-Sector Repairing
Drive-Failure Alert Features
Auto-Reliability Monitoring
Drive-Parameter Tracking
E-24 Understanding Drive Arrays
Interim Data Recovery
Automatic Data Recovery
Hot Pluggable Drives
E-25
E-26 Understanding Drive Arrays
Drive Indicators
OK to remove drive if not part of fault-tolerant configuration
OK to remove failed drive DO NOT remove drive DO NOT remove drive
Controller Duplexing
E-27
Software-Based Drive Mirroring
E-28 Understanding Drive Arrays
Replacing the Array Accelerator
Appendix F
Removing the Array Accelerator
F-2 Replacing the Array Accelerator
Installing the Array Accelerator
Upgrading from the SMART-2 and SMART SCSI Array Controllers
Appendix G
G-2 Upgrading from the SMART-2 and SMART SCSI Array Controllers
Page
SMART-2 Controller
G-4 Upgrading from the SMART-2 and SMART SCSI Array Controllers
SMART Controller
Figure G-2. Cabling configurations for Smart Array 3200 Controller
G-6 Upgrading from the SMART-2 and SMART SCSI Array Controllers
Page
Recognizing a Drive Failure
Recovering from Drive Failure
Appendix H
Fault Tolerance and Drive Failure
A Non-Fault-Tolerant RAID 0 Logical Drive
H-2 Recovering from Drive Failure
A RAID 1 Mirroring Logical Drive
Replacing a Failed Drive
Spare Drives
H-4 Recovering from Drive Failure
Automatic Data Recovery
Automatic Data Recovery Failure
Compromised Fault Tolerance
H-6 Recovering from Drive Failure
Appendix
POST Error Messages
POST Error Messages
I-2 POST Error Messages
POST Error Messages continued
CodeMeaning
Recommended Action
Recommended Action
POST Error Messages continued
CodeMeaning
I-4 POST Error Messages
POST Error Messages continued
CodeMeaning
Recommended Action
POST Error Messages continued
CodeMeaning
Recommended Action
continued
I-6 POST Error Messages
POST Error Messages continued
CodeMeaning
Recommended Action
POST Error Messages continued
CodeMeaning
Recommended Action
Continued
I-8 POST Error Messages
POST Error Messages continued
CodeMeaning
Recommended Action
POST Error Messages continued
CodeMeaning
1785
Recommended Action
I-10 POST Error Messages
POST Error Messages continued
Code
Meaning
I-11
POST Error Messages continued
CodeMeaning
Recommended Action
I-12 POST Error Messages
POST Error Messages continued
CodeMeaning
Recommended Action
Appendix J
Questions and Answers
J-2 Questions and Answers
Q. Should SCSI IDs in my system be consecutive?
Q. What must I do with Systems ROMPaq?
J-4 Questions and Answers
Index
Index-1
Index-2
Index-3
Index-4
INSTALL.TXT
Index-5
Index-6
Index-7
Index-8
SERVER.EXE
Smart Array 3200 Controller
STARTUP.NCF 6-8, 6-9 stripe size
Compaq Smart Array 3200 Controller Reference Guide
Index-9
wizards Array Configuration Utility 1-6 configuration write cache
