For Caché 5.2 and later versions, if the Caché instance was installed using “Locked Down” security mode, ensure that the _SYSTEM user has been enabled before trying to remove the APPIQ_USER account. To ensure that the _SYSTEM user has been enabled:

1.Launch the System Management Portal

2.Click the Security Management link under System Administration.

3.On the Security Management page, click the Users link.

4.Click the Edit link for _SYSTEM user.

5.On the Edit Definition for User _SYSTEM page, click the User Enabled check box and enter a password for the _SYSTEM user in the Password and Confirm Password fields.

6.Click Save.

Once the APPIQ_USER has been removed, the _SYSTEM user can be disabled from the System Management portal. The %Service_Bindings service that was enabled before creating the APPIQ_USER can also be disabled.

To remove the APPIQ_USER account:

1.Do one of the following:

To remove the APPIQ_USER account from the host:

•To run the script on IBM AIX, HP_UX, or Linux, log into an account that has administrative privileges, mount the CD-ROM (if not auto-mounted), and go to the /DBIQ/cachedb/unix directory by entering the following:

#cd /cdrom/DBIQ/cachedb/unix

where /cdrom is the name of the directory where you mounted the CD-ROM

•To run the script on Microsoft Windows, go to the DBIQ\cachedb\win directory on the CD-ROM.

•To run the script on OpenVMS, log in as system, mount the CD-ROM drive, and go to the [OVMS.DBIQ.CACHE] directory by entering the following:

SET DEF DQB0:[OVMS.DBIQ.CACHE]

Where DQB0 is the name of the CD-ROM drive.

To remotely remove the APPIQ_USER account from the Caché instance from the management server:

•To run the script on Linux, go to the /opt/<product name>/install/cachedb/unix directory by entering the following:

#cd opt/<product name>/install/cachedb/unix

•To run the script on Windows, go to the %MGR_DIST%\install\cachedb\win directory

2.Verify you have the password to the _SYSTEM user account.

3.For Caché 5.0, run dropCacheDB50User.bat (on Windows) or dropCacheDB50User.sh

(on UNIX platforms) on the computer with the CacheDatabase. For later versions of Caché, run dropCacheDBUser.bat (on Windows) or dropCacheDBUser.sh (on UNIX platforms), or

DROPUSER.COM (on OpenVMS) on the computer with the CacheDatabase.

HP Storage Essentials SRM 6.0 User Guide 121