<admin-user>management-server-domain\administrator</admin-user> <SIM-on-windows>true</SIM-on-windows>

<event-unknown-severity-handling>false</event-unknown-severity-handling

>

<connector-time-out-minute>MINUTES</connector-time-out-minute> </HP-config>

Set MINUTES to an appropriate value for your system (like 30, 60, or 90) based on the startup time of HP SIM.

Storage Essentials Menus Are Not Shown in HP SIM

If the HP SIM Connector component was not installed correctly or you entered the wrong credentials on the HP Systems Insight Manager Service Account Credentials screen, the Storage Essentials menus will be missing on the HP SIM menus. You must re-install the HP SIM Connector. See, Re-installing the HP SIM Connector (If Your HP SIM User Name or Password is Incorrect or was Changed), page 689.

NoSuchElement Error

See ”Using the CLI Command While Upgrading” on page 721.

Difficulty Displaying Storage Essentials Pages After Generating a Custom Certificate

Generating a custom certificate for HP SIM from a Certificate Authority after HP Storage Essentials is installed results in HP Storage Essentials pages not being displayed. To resolve this, re-install the HP SIM connector as described in the HP Storage Essentials Installation Guide.

Troubleshooting the Oracle Database (Windows)

This section provides Oracle troubleshooting help:

•Use Only the Installation Wizard (or Unix Scripts) to Install/Upgrade Oracle, page 690

•Existing Oracle Database Is Detected, page 691

Use Only the Installation Wizard

(or Unix Scripts) to Install/Upgrade Oracle

With this release of the product, the Oracle database is automatically installed using the new Installation Wizard (or Unix scripts) developed to install the management server along with the Oracle database used by the management server. Installing Oracle separately is no longer recommended.

690 Troubleshooting