Navigation Tab Displays Removed Drives as Disk Drives

If you remove an internal disk from a Solaris host and do not enter the cfgadm command, the Navigation tab displays the empty slot as DiskDrives_XXXXX after getting element details. The cfgadmn command makes the software realize the drive has been removed. See the documentation that shipped with the Solaris operating system for more information about the cfgadm command.

Unable to Obtain Information from a CLARiiON Storage System

If you are having difficulty obtaining topology information or element details from a CLARiiON storage system, the NaviCLI might have timed out because the service processor is under a heavy load. The management server uses the NaviCLI to communicate with the CLARiiON storage system. This situation has been seen in the field when the service processor is running more than 35,000 IOs per second.

Try obtaining Discovery Data Collection from a CLARiiON storage system when the service processor is not under such a heavy load.

Discovery Fails Too Slowly for a Nonexistent IP Address

If you enter a nonexistent IP address, the management server times out by default after 20 seconds on Windows or three minutes and 45 seconds on Unix systems. If you want to shorten the time-out period, modify the cimom.CimXmlClientHttpConnectTimeout property as described in this section.

NOTE: The management server does not accept a period longer than its default setting. lf you set the cimom.CimXmlClientHttpConnectTimeout property to more than 20 seconds on Windows or three minutes and 45 seconds on Unix systems, the management server ignores the values of this property and reverts back to the default settings.

To modify the default time-out:

1.Access the management server.

2.Select Options > Storage Essentials > Manage Product Health, and then click Advanced in the Disk Space tree.

3.Click Show Default Properties at the bottom of the page.

4.Copy the cimom.CimXmlClientHttpConnectTimeout property you want to modify.

5.Return to the Advanced page.

6.Paste the copied text into the Custom Properties box.

7.Make your changes in the Custom Properties box. Make sure the property is not commented out by removing the hash (#) symbol in front of the property.

8.To modify the time-out period, set the cimom.CimXmlClientHttpConnectTimeout property to the number of milliseconds you want. For example, to change the time-out period to 200 ms, set the cimom.CimXmlClientHttpConnectTimeout property, as shown in the following example:

cimom.CimXmlClientHttpConnectTimeout=200

HP Storage Essentials SRM 6.0 User Guide 715