•Unable to Detect a Host Bus Adapter, page 714

•Navigation Tab Displays Removed Drives as Disk Drives, page 715

•Unable to Obtain Information from a CLARiiON Storage System, page 715

•Discovery Fails Too Slowly for a Nonexistent IP Address, page 715

•“CIM_ERR_FAILED” Message, page 716

•Communicating with HiCommand Device Manager Over SSL, page 718

•Unable to Discover a UNIX Host Because of DNS or Routing Issues, page 718

About the Topology

The software determines the topology by looking at the following:

•Fibre Channel switch - The Fibre Channel switch contains a list of all elements within the fabric. The software obtains a detailed listing of all elements connected to the switch fabric.

•A host containing a Host Bus Adapter (HBA) - All Fibre Channel host adapters look for available elements attached to the HBA. This information is gathered by CIM extensions and sent to the management server.

Table 161 on page 710 provides details about how to correct problems that might occur during discovery and data collection.

Table 161 Troubleshooting Discovery and Discovery Data Collection

Scenario

Description

What to do

 

 

 

 

The software is aware of the

Verify that a CIM extension is

 

host, but it cannot obtain

installed on the host.

 

additional information about it.

Discover the host again in HP

 

 

 

 

SIM, and then run Discovery

 

 

Data Collection.

The host appears discovered

 

 

and it is connected to the

 

 

switch.

 

 

 

 

 

710 Troubleshooting