IMPORTANT: The quotes in the example must be entered as left single quotes.

2.Go to the following directory:

<Install_Dir>/Tools

where Install_Dir is the directory into which you installed the management server.

3.To delete the original certificate, enter the following at the command prompt:

perl generateAppIQKeyStore.pl del

The original certificate is deleted.

NOTE: If you see an error message when you enter this command, a previous certificate may not have been created. You can ignore the error message.

4.To create a new certificate containing the DNS name of the management server, enter the following at the command prompt:

perl generateAppIQKeyStore.pl

5.If the program is unable to detect a DNS name, enter the following at the command prompt:

perl generateAppIQKeyStore.pl create <mycomputername>

where mycomputername is the DNS name of the computer

6.To copy the new certificate to the management server, enter the following at the command prompt:

perl generateAppIQKeyStore.pl copy

The new certificate is copied to the correct location.

Restarting the Service for the Management Server

By default, the software runs as a service from the time the management server has restarted. If you must restart the service, it is recommended that you restart the service from the Services window, rather than from the command prompt window.

IMPORTANT: The service must be running for users to access the management server.

To restart the AppStorManager service on a management server:

On Microsoft Windows:

1.Go to the Services window, usually accessible from the Control Panel.

2.Right-click AppStorManager.

3.Select Stop from the menu.

4.To start the management server, right-click AppStorManager, and select Start from the menu.

On and Linux:

16 Overview