1.Enter the following at the command prompt, where mycomputer is the shortened DNS name of the machine:

nslookup mycomputer

The fully qualified domain name and IP address is displayed, as shown in the following example:

Server: server.yourcompany.net

Address: 192.168.135.52

Name: mycomputer.domain.my.net

Address: 192.92.12.131

2.Open the following file in a text editor, such as Microsoft Notepad:

C:\windows\srmwiz.ini

3.Assign the fully qualified domain name to the FQDN property in the srmwiz.ini file and save the file.

4.Do one of the following:

•Rerun the installation wizard (Start the Storage Essentials installation wizard (double-click setup.exe in the srm directory or re-insert the Storage Essentials CD in the CD–ROM drive of the Storage Essentials server)

•Run connector.exe.

Re-installing the HP SIM Connector

(If Your HP SIM User Name or Password is Incorrect or was Changed)

If you enter the credentials for the HP SIM server incorrectly, you must re-install the SIM Connector component to provide the correct credentials:

1.Put the Storage Essentials CD-ROM in the CD-ROM drive of the management server.

The Welcome screen is displayed. The installer determines that all components are installed on the system and will go directly to the HP Systems Insight Manager Service Account Credentials screen.

2.Make your changes and click Next. The installer re-installs the HP SIM Connector.

Increasing the time-out for the HP SIM Connector

The HP SIM Connector times out if HP-SIM is not fully running in five minutes after system startup. HP SIM may take longer than five minutes to start if HP-SIM has just been upgraded where there are many events in the HP-SIM database, for example. You may increase the five minute time-out by changing connector-time-out-minute in

%JBOSS4_DIST%\server\appiq\conf\hp-config.xml on the management server: <?xml version="1.0" encoding="UTF-8"?>

<HP-config>HP configuration <host-name>management-server-hostname</host-name> <trusted-host>management-server-hostname</trusted-host> <trusted-host>192.168.1.100</trusted-host>

HP Storage Essentials SRM 6.0 User Guide 689