IMPORTANT: Do not install the Oracle database separately, the management server Installation Wizard (or Unix scripts) automatically configures the Oracle database for use with the management server. If you install the Oracle database separately, the database will not meet the configuration settings required by the management server.

Existing Oracle Database Is Detected

If the Windows installation wizard installer (or the Unix installation scripts) detects an existing Oracle database, the following message is displayed: Existing Oracle Database is Detected. Call customer support if you need to uninstall the Oracle database.

Configuring the Java Console

It is recommended you configure your Java Console as follows for optimal performance. Please refer to the documentation for your Java Console for more information on how to make these changes.

To increase:

•The Memory, add -Xmx128m to the Java console

•The heap size, add -Xms128m to the Java console

java.lang.SecurityException: Failed to validate one time key

If you click the Back button in your Web browser, you may be shown the following message:

java.lang.SecurityException: Failed to validate one time key

You can safely ignore this message. This is expected behavior for security reasons. The product was designed to have tight security, and therefore it sometimes prevents the Back button from working.

“Data is late or an error occurred” Message

If you see the message “Data is late or an error occurred” when you try to obtain information from a UNIX host, verify you were logged in as root when you started the CIM extension (./start). You must be logged in as root if you want to use the ./start command, even if you are using the

./start -users username command, where username is a valid UNIX account.

The CIM extension only provides the information within the privileges of the user account that started the CIM extension. This is why you must use root to start the CIM extension. Only root has enough privileges to provide the information the management server needs.

If you continue to see the message, contact customer support.

appstorm.<timestamp>.log Filled with Connection Exceptions

When an Oracle redo log becomes corrupt, the management server is unable to connect to the database. Whenever this occurs, the management server writes to the appstorm.<timestamp>.log file. Many exceptions may cause the application log on Windows to become full.

To correct this problem, stop the management server and Oracle, and then remove the corrupted redo log, as described in the following steps:

HP Storage Essentials SRM 6.0 User Guide 691