Index
A
Administer
NTS . . . . . . . . . . . . . . . . . . . . . . 3-59 Remote Console Port . . . . . . . . . . . . . 3-56 Switch LAN. . . . . . . . . . . . . . . . . . . 3-24 TCP/IP . . . . . . . . . . . . . . . . . . . . . 3-24
Administering
Generic 3si Switch . . . . . . . . . . . . . . . 4-7
LAN
Generic 3si . . . . . . . . . . . . . . . . . 4-7 Administration Log . . . . . . . . . . . . . . . . 3-20 Authorizations
EAS . . . . . . . . . . . . . . . . . . . . . . 3-15 External Call History . . . . . . . . . . . . . . 3-15 Feature Packages . . . . . . . . . . . . . . . 3-15 Forecasting. . . . . . . . . . . . . . . . . . . 3-15 Graphics . . . . . . . . . . . . . . . . . . . . 3-15 Set . . . . . . . . . . . . . . . . . . . . . . . 3-15
C
CMS
Setup . . . . . . . . . . . . . . . . . . . . . . 3-27 Interactively from a Terminal . . . . . . . . 3-28 Using UNIX System Flat File . . . . . . . . 3-38
Connecting
Generic 3si Switch . . . . . . . . . . . . . . . 2-5 Single ACD Using Serial Ports . . . . . . . . . 2-5 Connecting Blocks . . . . . . . . . . . . . . . . 2-3 Customer Support. . . . . . . . . . . . . . . . . 1-6
D
Data Storage Parameters . . . . . . . . . . . . . 3-21 Default Router. . . . . . . . . . . . . . . . . . . 3-26 DEFINITY . . . . . . . . . . . . . . . . . . . . . 2-1 distance limits
Cat 5 cable . . . . . . . . . . . . . . . . . . . 2-7
E
EAS . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Editing /etc/defaultrouter File . . . . . . . . . . . 3-26 Editing /etc/hosts File . . . . . . . . . . . . . . . 3-25 ethernet ports . . . . . . . . . . . . . . . . . . . 2-5 External Call History
Authorize . . . . . . . . . . . . . . . . . . . . 3-15 Install . . . . . . . . . . . . . . . . . . . . . . 3-50
   |    | 5  | 
F  |    |    | 
Feature Authorizations  | 3-15  | 
Feature Packages  | 3-50  | 
External Call History  | 3-50  | 
Forecasting  | 3-46  | 
Graphics  | 3-15  | 
Set Authorizations  | 3-15  | 
Flat File  |    |    | 
CMS Setup  | 3-38  | 
Example of . . . . . . . . . . . . . . . 3-39,3-42  | 
Forecasting  |    |    | 
Authorize  | 3-15  | 
Install  | 3-46  | 
FSBE  | .  | 2-5  | 
G  |    |    | 
Generic 3si  |    |    | 
Administering  |    |    | 
LAN | .  | 4-7  | 
Graphics  | 3-15  | 
H
Helplines . . . . . . . . . . . . . . . . . . . . . . 1-6 High Availability Option . . . . . . . . . . . . . . 4-2 High Availability, defined. . . . . . . . . . . . . . 2-1
Hosts File  | 3-25  | 
I  |    | 
Install  |    | 
External Call History  | 3-50  | 
Feature Packages . . . . . . . . . . . 3-46,3-50  | 
Forecasting  | 3-46  | 
L  |    | 
LAN Administration
Generic 3si . . . . . . . . . . . . . . . . . . 4-7 Overview . . . . . . . . . . . . . . . . . . . 3-24
LAN connections
hardware . . . . . . . . . . . . . . . . . . . . 2-7
LAN connectivity options  | 2-5  | 
M  |    | 
migration  |    | 
system administration data  | 3-64  | 
Multiple ACDs (Switches)  | 4-1  |