Upgrading CMS to the High Availability Option

CentreVu CMS R3V8 High Availability

 

 

 

Connectivity, Upgrade and Administration

 

 

Installing Feature Packages

3-54

 

 

 

 

 

12.Enter the speed that the connection between the CMS and Call History Reporting machine will be using. The program responds:

Number of call segments to buffer for ACD xxxxx (0-99999):

13.Enter the number of call records to be held in the buffer if the Call History machine cannot accept the data. (This step reserves disk space; therefore, sufficient disk space must be available.)

NOTE

This step is repeated for each administered ACD.

The program responds:

Computing space requirements and file system space

availability.

External Call History package installed.

If the setup determines that you do not have enough file space, you will get the following warning message:

Failed to find sufficient file space for CMS data.

WARNING: You do not currently have sufficient file space for your existing CMS data. At this point you should turn on CMS, go to the “Data Storage Allocation” screen, and verify/modify the administration, or go to the “Free Allocation” screen and verify your existing free space.

External call history package installed with warnings.

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Lucent Technologies Release 3 Version 8 manual Number of call segments to buffer for ACD xxxxx