Upgrading CMS to the High Availability Option | CentreVu CMS R3V8 High Availability |
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| Connectivity, Upgrade and Administration |
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Migrating Administration Data Back Onto the Original Server |
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3.Select the System Setup
The System Setup: R3 Migrate Data window is displayed. Select CMS administration data and Agent/Call center admin data as data types and specify All ACDs for migration, as shown in the following example:
x x
x
4.After you verify that the correct options are selected, press enter to access the action list in the top right corner of the window.
5.Select the Run option and press Enter. The Status: field reports the progress of the migration. When the migration ends, Status: indicates the success or failure of the run.
6.Select System Setup - CMS State from the CMS main menu and select the Multi User Mode option.
7.Verify that data collection is on for all ACD links.
8.To print out the customer migration log, enter: lp /cms/migrate/r3mig.log
For help interpreting the log and its messages, U.S. customers can telephone the Lucent National Customer Care Center at
The services migration log is stored in /cms/maint/r3mig/mig.log.
