Upgrading CMS to the High Availability Option | CentreVu CMS R3V8 High Availability |
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| Connectivity, Upgrade and Administration |
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Installing Feature Packages |
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2.Enter 1 to select the auth_display option. The system lists the current authorizations (for example):
Version purchased: | R3V8 |
Capability/Capacity | Authorization |
vectoring | authorized |
forecasting | authorized |
graphics | authorized |
external call history | authorized |
expert agent selection | authorized |
external application | authorized |
More than 2000 VDNs measured | authorized |
Lucent Technologies CentreVu(R) Supervisor | authorized |
Lucent Technologies CentreVu(R) Report Designer | authorized |
Maximum number of split/skill members | 10000 |
Maximum number of ACDs | 2 |
Simultaneous CentreVu Supervisor logins | 250 |
3.Verify that the system is authorized to install the Forecasting package.
NOTE
If Forecasting is not authorized but should be, go to “Setting
Authorizations” on Page 3-15.
4.Access the CMS Administration menu by entering: cmsadm
The program responds:
Lucent Technologies CentreVu(R) Call Management System Administration Menu
Select a command from the list below.
1) | acd_create | Define | a new ACD |
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2) | acd_remove | Remove | all | administration | and data for an ACD |
3) | backup | Filesystem | backup |
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4) | pkg_install | Install a feature package |
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5) | pkg_remove | Remove | a feature package |
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6) | run_pkg | Turn a | feature package on | or off | |
7) | run_cms | Turn CentreVu CMS on or off | |||
8) | port_admin | Administer | Modems, Terminals, and Printers | ||
Enter choice
