
Upgrading CMS to the High Availability Option  | CentreVu CMS R3V8 High Availability  | 
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  | Connectivity, Upgrade and Administration  | 
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Setting Up CMS on an HA Server | 
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# Number of shifts 
1
# Enter the start time for shift 1 (hh:mmXM):
08:00AM
# Enter the stop time for shift 1 (hh:mmXM):
05:00PM
#Number of agents logged into all splits/skills during
#shift 1 
100
#Enter the start time for shift 2 (hh:mmXM):
#Enter the stop time for shift 2 (hh:mmXM):
#Number of agents logged into all splits/skills during
#shift 2 
#Enter the start time for shift 3 (hh:mmXM):
#Enter the stop time for shift 3 (hh:mmXM):
#Number of agents logged into all splits/skills during
#shift 3 
#Enter the start time for shift 4 (hh:mmXM):
#Enter the stop time for shift 4 (hh:mmXM):
#Number of agents logged into all splits/skills during
#shift 4 
#Maximum number of trunk groups based on switch type:
# Release(s)  | Value  | |
#  | 666  | |
#  | 666  | |
# Number of trunk groups 
20
# Maximum number of trunks based on switch type:
# Release(s)  | Value  | |
#   | 4000  | |
#  | 4000  | |
#  | Number of trunks   | 
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100