Upgrading CMS to the High Availability Option

CentreVu CMS R3V8 High Availability

 

 

 

Connectivity, Upgrade and Administration

 

Setting Up CMS on an HA Server

3-41

 

 

 

 

 

# Number of shifts (1-4):

1

# Enter the start time for shift 1 (hh:mmXM):

08:00AM

# Enter the stop time for shift 1 (hh:mmXM):

05:00PM

#Number of agents logged into all splits/skills during

#shift 1 (1-Maximum):

100

#Enter the start time for shift 2 (hh:mmXM):

#Enter the stop time for shift 2 (hh:mmXM):

#Number of agents logged into all splits/skills during

#shift 2 (1-Maximum):

#Enter the start time for shift 3 (hh:mmXM):

#Enter the stop time for shift 3 (hh:mmXM):

#Number of agents logged into all splits/skills during

#shift 3 (1-Maximum):

#Enter the start time for shift 4 (hh:mmXM):

#Enter the stop time for shift 4 (hh:mmXM):

#Number of agents logged into all splits/skills during

#shift 4 (1-Maximum):

#Maximum number of trunk groups based on switch type:

# Release(s)

Value

#

Definity-G3V2/Definity-G3V3/Definity-G3V4

666

#

Definity-G3V5/Definity-R6/R7/Definity-R8

666

# Number of trunk groups (0-Maximum):

20

# Maximum number of trunks based on switch type:

# Release(s)

Value

# Definity-G3V2/Definity-G3V3/Definity-G3V4

4000

#

Definity-G3V5/Definity-R6/R7/Definity-R8

4000

#

Number of trunks (0-Maximum):

 

100

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Lucent Technologies Release 3 Version 8 manual 0800AM