Upgrading CMS to the High Availability Option

CentreVu CMS R3V8 High Availability

 

 

 

Connectivity, Upgrade and Administration

 

 

Installing Feature Packages

3-52

 

 

 

 

 

4.Access the CMS Administration menu by entering: cmsadm

The program responds:

Lucent Technologies CentreVu(R) Call Management System Administration Menu

Select a command from the list below.

1)

acd_create

Define

a new ACD

 

2)

acd_remove

Remove all administration

and data for an ACD

3)

backup

Filesystem backup

 

4)

pkg_install

Install a feature package

 

5)

pkg_remove

Remove a feature package

 

6)

run_pkg

Turn a feature package on

or off

7)

run_cms

Turn CentreVu CMS on or off

8)

port_admin

Administer Modems, Terminals, and Printers

Enter choice (1-8) or q to quit:

5. Select the pkg_install option. The program responds:

The CMS Features that can be installed are

1)forecasting

2)external call history

Enter choice (1-2) or q to quit:

NOTE

The system displays only feature packages that are authorized but not yet installed.

6.Enter the number that corresponds to the External Call History package (in this example, 2). The program responds:

Enter name of computer to which to send call records

(up to 256 characters):

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Lucent Technologies Release 3 Version 8 manual Backup Filesystem backup Pkginstall