Introduction

CentreVu CMS R3V8 High Availability

 

 

 

Connectivity, Upgrade and Administration

 

Required and Optional Software

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Required and Optional Software

The HA option is supported only for CMS servers using CMS software version R3V8, or later. With a few exceptions (noted below), software configurations for the HA primary and secondary servers are identical, and also correspond to the standard (non-HA) CMS software configuration. Also (with the exceptions listed below) a complete set of CMS R3V8 software packages is provided for the second server on CD media at no additional charge. For a complete list of required and optional software packages for CMS R3V8, see Chapter 1 in “CentreVu Call Management System Software Installation and Setup (585-210- 941)”.

For primary and secondary servers deployed in HA systems, the following exceptions to the standard CMS R3V8 software configurations apply:

X.25 software is not supported as the final connection link between the switch and the HA servers (X.25 can be used to connect remote switches to an onsite switch)

CentreVu Internet Call Center is never installed on the secondary server.

If one or more network terminal servers are linked to the primary server and NTS installation is required for the secondary server, then the Bay Networks Annex R10.0B software package provided for the primary server can also be installed on the secondary server.

If the optional INFORMIX * ISQL software package is installed on the primary server, a second licensed copy of the software must also be purchased by the customer for use on the secondary server.

If the optional Openlink Open Database Connectivity (ODBC) software package is installed on the primary server, a second licensed copy of the software must also be purchased by the customer for use on the secondary server.

*INFORMIX is a registered trademark of Informix Software, Inc.

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Lucent Technologies Release 3 Version 8 manual Required and Optional Software