Upgrading CMS to the High Availability Option | CentreVu CMS R3V8 High Availability |
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| Connectivity, Upgrade and Administration |
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Installing Feature Packages |
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Procedure
1.Access the CMS Services menu by entering: cmssvc
The program responds:
Lucent Technologies CentreVu(R) Call Management System Services Menu
Select a command from the | list below. | ||
1) | auth_display | Display | feature authorizations |
2) | auth_set | Authorize capabilities/capacities | |
3) | run_cms | Turn CentreVu CMS on or off | |
4) | setup | Set up the initial configuration | |
5) | swinfo | Display | switch information |
6) | swsetup | Change switch information | |
7) | patch_inst | Install | a single CMS patch from CD |
8) | patch_rmv | Backout | an installed CMS patch |
9) | load_all | Install | all CMS patches found on CD |
10) | back_all | Backout | all installed CMS patches from machine |
Enter choice
2.Enter 1 to select the auth_display option. The program responds by displaying the current authorizations (for example):
Version purchased: | R3VX |
Capability/Capacity | Authorization |
vectoring | authorized |
forecasting | installed |
graphics | authorized |
external call history | authorized |
expert agent selection | authorized |
external application | authorized |
More than 2000 VDNs measured | authorized |
Lucent Technologies CentreVu(R) Supervisor | authorized |
Lucent Technologies CentreVu(R) Report Designer | authorized |
Maximum number of split/skill members | 10000 |
Maximum number of ACDs | 2 |
Simultaneous CentreVu Supervisor logins | 250 |
3.Verify that the system is authorized for the External Call History package.
NOTE
If External Call History is not authorized but should be, go to “Setting Authorizations” on Page
