Lucent Technologies Release 3 Version 8 manual Setting Adjunct CMS Release

Administering the Switch for CMS High Availability Systems		CentreVu CMS R3V8 High Availability
	Connectivity, Upgrade and Administration
Setting Up Version and Release Values		4-5

Setting the

Adjunct CMS

Release

Use the System Parameters Features form to set the Adjunct CMS Release. Depending on switch release, this field can be found on different pages.

change system-parameters features	Page X of	Y
CALL CENTER SYSTEM PARAMETERS
AGENT AND CALL SELECTION
MIA Across Splits or Skills?	n
ACW Agents Considered Idle?	y
Call Selection Measurement:	current-wait-time

REASON CODES

Aux Work Reason Code Type: none

Logout Reason Code Type: none

CALL MANAGEMENT SYSTEM

Adjunct CMS Release: R3V8

ACD Login Identification Length: 0

BCMS/VuStats Measurement Interval: hour

BCMS/VuStats Abandon Call Timer (seconds):

Validate BCMS/VuStats Login IDs? n

Clear VuStats Shift Data: on-login

Field	Definition
Adjunct CMS Release	The Adjunct CMS Release must be set to
	R3V8 or later to use the High Availability
	option.